All reviews

Rating Breakdown

  • 5
    89% (453 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (7 ratings)
  • 1
    5% (23 ratings)
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2 / 5 Share

June 30, 2023

Very bad customer service... I contacted their support team to add the icon to my header menu, they did respond to an email, but have never responded since, my issue has not been resolved. Very disappointed.

Store

Mjkone

Using app

3 days

Total reviews

2

Average rating

3.5

2 / 5 Share

Aug. 22, 2022

Just ok, they fixed the issue as requested. That would be better if they have a chat for communication.

Using app

5 months

Total reviews

9

Average rating

3.0

2 / 5 Share

March 23, 2022

After going 19 correspondences and 6 hours on email, there are still errors on the implementation. Not very impressed by the quality of support and not sure if this is an app we'd want to work with.

Using app

About 5 hours

Total reviews

15

Average rating

1.9

2 / 5 Share

April 18, 2021

Die App ist eigentlich sehr schön übersichtlich gemacht, hat interessante Features und kann sehr individuell angepasst werden. Leider ist bei mir die Funktion für die geräteübergreifende Anmeldung fehlerhaft und schmeist den Kunden immer wieder zurück auf meinen Startbildschirm. Deaktivieren kann man diese Option leider auch nicht und der Support hat sich bis eben auch noch nicht zurückgemeldet.

Store

LENIYA

Using app

7 months

Total reviews

3

Average rating

4.0

Developer Reply

Hello LENIYA, Thank you for taking the time and leaving a review. We are sorry that you had a difficult time reaching out to our support team. Our support staffs are available around the clock on weekdays via email. Also, we are available to attend to any priority issues over the weekend. Looking forward to assisting you further.

2 / 5 Share

Nov. 12, 2020

I've had this app installed for a few weeks. For whatever reason the option to add to the menu or header does not work correctly. I have reached out to their support and while they have (eventually) answered, they have not resolved my issue.

Using app

6 days

Total reviews

7

Average rating

4.1

2 / 5 Share

Nov. 7, 2020

App is good, but when you delete it the icon does not disapear and the support dont answer to mail !

Using app

5 months

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for the feedback. Kindly, contact us at [email protected], to get this resolved, would be happy to. Last email from you was on Jun 24th, and we responded to that.

2 / 5 Share

Aug. 13, 2020

Seems very promising, but functionality does not work beyond basic templates and course issues with some themes. We try to report and resolved those issues; however, support did not reply or replyed with a basic "thank you...." emails.

Using app

9 days

Total reviews

4

Average rating

2.8