Wizybot ‑ AI Chatbot
Customer Support AI for ecommerce
Rating
4.9
feedback
108
chart
#1,271
All reviews
Rating Breakdown
June 21, 2024
Fue fácil de instalar, lo mismo el proceso de onboarding y sincronización. Durante el primer mes tuvimos un ROI de 37x y en el segundo lo vamos a superar. La IA aprende con facilidad y se puede entrenar fácilmente. Recomendada para aumentar las ventas del ecommerce y resolver preguntas de los clientes
June 17, 2024
Really impressed with Wizybot, very easy to set up and is freeing up a considerable amount of time for us to focus on other aspects of our business. Our customers receive prompt, accurate responses at any time of the day which has really enhanced their experience and satisfaction.
June 14, 2024
We are so satisfied, we tried other companies, but is nothing compared to this, Wizybot has a team of professionals, the customer care is amazing. i'm waiting for META integration and i will be SUPER happy.
June 13, 2024
Llevamos un mes y nos ha bajado la atención personalizada al 90%, haciéndonos el dia a dia mucho mas facil. Wizy contesta de forma correcta dejando satisfecho al cliente. Es super amigable la App !!! Gracias por facilitarnos la vida ... AMO A WIZY !!!!!
June 13, 2024
Wizybot has been a great support tool for our customers. We have used it during times when we did not provide customer service, and the results couldn't be better. The investment has returned up to 5 times. Highly recommended
June 13, 2024
Excelente herramienta, fácil de configurar y ayuda a mejorar la atención al cliente y la tasa de conversión.
June 6, 2024
Tenemos una excelente experiencia, y un excelente soporte técnico. La integración funciona muy bien y se ha ido optimizando de tal manera que tenemos un buen retorno de la inversión, el servicio es fantástico.
June 5, 2024
Wizybot has been a fantastic tool for our business. It's like having a customer service team 24/7 and their support team is amazing. We have increased our plan 2 times now in less than 3 months because sales are going up!
May 28, 2024
Super easy to install and was looking for an AI chatbot for our business to be able to handle basic questions. The support was great as well, response time was quick and super easy installation.
May 28, 2024
Since implementing Wizybot, we've seen an increase in conversion rates, reduced returns, and increases customer satisfaction. Wizybot excels at answering common customer questions like "What size windshield wipers do I need for my car?" and "How do I install these wipers?" This frees up our team to focus on growing and improving our business while ensuring customers get the information they need to make informed decisions. If you're looking for a way to improve customer service, conversion rates, and overall site satisfaction, Wizybot is a valuable investment. The team has been extremely helpful and sets them apart from other similar apps and businesses.
May 24, 2024
Excelente aplicación. Su capacidad de responder a los usuarios instantáneamente y guiarlos a través de la página web nos ha ayudado a mejorar la interacción. Además, el equipo de soporte siempre está atento a cualquier requerimiento y nos han apoyado para brindar soluciones efectivas.
May 24, 2024
Wizy bot ha sido una gran herramienta para nosotros. Desde el primer mes hemos visto como ha ayudado a mejorar nuestra atención al cliente y también muy satisfecho con el equipo a cargo, que nos ha ayudado en cualquier duda o inquietud mejorando el proceso de atención.
May 23, 2024
¡This tool is incredible! More than a simple BOT, it is a tool that allows you to free up operational burdens from your work team and optimize your customer service. We use it on weekends and non-business hours, as well as in special seasons to support our customer service team.
May 17, 2024
La app es fácil de configurar, el equipo de Wizybot es muy atento con el acompañamiento y necesidades que hemos tenido. Y la funcionalidad de la app es genial, nos ha servido mucho. Otra cosa importante es que hacen mejoras continuas en funcionalidades de la app y reciben feedback para implementar cosas nuevas.
May 16, 2024
Instalamos la aplicación en nuestra Tienda y nos encantó el flujo que tiene, es muy fácil de usar, se puede personalizar sin problemas y sobre todo tenemos un servicio al cliente muy personal que está al pendiente de las respuestas y / o implementaciones que necesitamos, empecé con el plan básico pero al mes lo subimos porque definitivamente lo vale y necesitábamos cubrir más respuestas, nos ha disminuido el trabajo de servicio que tenemos en Whatsapp.
May 15, 2024
Wizybot has revolutionized customer service for Bikehouse, providing round-the-clock attention to clients every day in a seamless and market-conscious manner within the bicycle industry. Its implementation has generated highly positive feedback from users visiting the virtual store, ensuring a smooth and satisfying experience. Additionally, Wizybot has facilitated continuous learning for both the company and its customers, fostering an environment of ongoing improvement and innovation.
May 10, 2024
Excelente aplicacion, de bot no tiene nada, responde tan natural que lo calificaria como un humano inteligente y con criterio, tan util es que nosotros mismos aveces lo utilizamos para saber si vendemos cierto tipo de productos ya que nuestro catalogo es demasiado grande y perdemos la pista de todos los productos.
May 10, 2024
As the website for Colombia's first and leading international marathon, we needed something FAST, both to deploy and manage, and that's what we got with Wizybot! We got it up and "running" ;) in a few minutes with their wonderful and thoughtful assistance and it's been 3 months where we have boosted our peace of mind -and also of our runners-. We were able to reply to a high volume of requests due to the closing of the registration period and that alone was a game changer for us. We had tried other apps but not a single one felt as polished and flawless as Wizybot. It's complete game changer. And a wonderful team.
May 10, 2024
It has been a smooth experience and so far the support team has been proactive and fast at helping us shape our AI chatbot. Kudos to the team at Wizybot for crafting a well designed app! Highly recommended if you want a virtual team of service representatives tailored for your brand.
May 10, 2024
One of Wizybot's standout features is its ability to understand and respond to customer inquiries quickly and accurately. Thanks to its advanced artificial intelligence, Wizybot can handle a wide range of questions and requests, from product inquiries to shipping issues, providing personalized and relevant responses in real-time. In addition to its customer interaction capabilities, Wizybot offers powerful analytics and recommendation tools. Using machine learning algorithms, Wizybot analyzes customer behavior and suggests strategies to increase sales, such as personalized offers and product recommendations based on each user's purchase history.