Wizybot CRM & AI Chatbot
All reviews
I'm deeply disappointed with this Shopify app and would give it 0 stars if possible. Firstly, the mandatory email registration before usage is cumbersome and leads to a page showing a shop scanning progress, which is confusing and unnecessary. After registration, you're met with a looping video prompting you to install the app. The real issues begin post-installation. The app doesn't allow any settings adjustments. Every attempt to manage the app redirects to the same incessant installation video, making it impossible to use effectively. Moreover, the app's functionality is severely limited. During my testing, it continuously recommended only two products, regardless of the variety in the store. It failed to recognize any brands I queried, rendering the app useless for diverse inventory management. The most bizarre aspect was the sudden language switch from English to Spanish during interactions, which felt utterly unprofessional and misleading. It's clear that this app is not ready for practical use and seems more like a deceptive scheme rather than a helpful tool for Shopify users.
We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for. We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.
I have been using wizybot for the last couple of weeks, and it is amazing how it harnesses artificial intelligence to enhance my daily tasks. The app is incredibly user-friendly, and its AI-driven features have noticeably improved my productivity. This app has truly transformed the way I work and interact with customers. It's become an indispensable tool in my daily routine, and I can't wait to see how it continues to evolve with future updates. Maria Paula - Colombia
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
Es una gran alternativa para dar respuesta a tus clientes 24/7! Es rápido y muy efectivo! Además, el equipo de soporte de Wizybot está siempre dispuesto a ayudar y resolver cualquier pregunta o problema que surja.
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
This is by far the best chat solution I have found. The app itself is great, easy to install and adjust. It literally looks like we have an expert answering clients questions. Highly recommended!
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
Excellent solution to improve customer service and increase sales on the website. We are happy to have the chat integrated into our website. It is continually working and improving.
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
I've been using Wizybot for a while now, and I must say it has been a game-changer for my online store. The level of customer service it provides is nothing short of exceptional
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
Absolutely great app. We've been one of the first to have it installed and it's been a fantastic addition to our shop. You should install Wizybot today and take advantage of this great product.
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
Llevo usando la aplicación por 1 semana y realmente me ha parecido muy buena, la respuesta es natural y toma muy bien las descripciones de los productos y recomienda súper bien al cliente en las políticas de la empresa. definitivamente es una muy buena aplicación y la seguiré usando y recomendando.
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