All reviews

Rating Breakdown

  • 5
    97% (362 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 99% (372)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2021

Amazing response team! had to give collaborator code, and voila issue is now solved. I couldnt seem to find the keywords stated in the instructions and I was told that some themes are just structured differently and they corrected it!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

amazing app! wonderful and responsive customer service team. was able to resolve my problem within 10 minutes.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

I used this app to add the wrapping option in some products, and it works perfectlly, also the service of the team is really great!! they make it work!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Yet again this developer and responded quickly and helped after our theme update. Have nothing but praise for this app. FURTHER UPDATE: This developer has gone above and beyond working to help our shipping app display the correct messaging. He is always very willing to help. UPDATE: Yet again, the developer of this app has jumped to our aid and fixed a feature we wanted. The response time is quick and communication is very easy. Fabulous app does exactly what is required. Had quite a few design issues to fit our theme and this was probably one of the best app developers for response times and getting the support needed. Nothing was too much trouble and the app is working perfectly. Thank you...

Using app

About 1 year

Total reviews

19

Average rating

4.8

5 / 5 Share

Nov. 23, 2021

great customer service! so appreciate the time they took to help our business. thank you for all your help.

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Great customer support. Fast and precise. Adapted the app to select an institution to donate. Worked perfectly. GREAT JOB

Using app

5 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 22, 2021

I tried to code myself to apply a gift box option but found no way these guys sorted it out instantly.

Store

HONNA

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Very helpful team, and the wrap box design is nice and easy to use ! Those last days I was trying many apps to install a "gift wrap" option and this one is definitely the best one. Thank you Mady!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Would definatley recommend this service, superb customer service by Mady worked extremely hard to help our business set up the app .

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

We recently downloaded this app and are really happy with it so far. The best customer service (swift responses, thorough answers and help), can really recommend the app!

Using app

4 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Nov. 19, 2021

Set up is not super easy without support's help, but this is fast and effective! Thanks Mady for all your help!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

It was very easy to introduce. The monthly price is cheap, and it is recommended because the chat support was also fulfilling.

Using app

About 2 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 17, 2021

The app works great and was relatively easy to set up and install. Mady, the founder, helped with one development issue quickly and otherwise it works well.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

We just integrated - first they helped by adding the code snippet in for us (amazing!) and then we saw something not working right - product names weren't pulling through correctly. After one day, we heard back from the founder, Mady who hopped on a trouble-shooting call w/ us to make it right- like magic!Thank you Wrapin. Thank you, Mady!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I am still in the trial period, and while I struggled to get the app to work on my own at first, Mady the Founder was very quick to respond and got it up and running very quickly. So far it looks great and the price is very reasonable.

Using app

About 22 hours

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Great app, with Quick and really helpful customer support. Provided me with assistance setting up the app.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 16, 2021

I found this app tricky to set up, but once I used the live chat they were able to help me set up quickly. It looks great and easy to understand for customers on site.

Store

M.Hulot

Using app

About 19 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 15, 2021

I am using this app to add a gift wrapping option in the cart/checkout pages. I like how easy it is to set up. I do wish that I could get more personalization options without having to reach out but maybe I just need to dig in more to use more features. Support was very helpful and quickly responsive too!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Mady was super helpful with the set-up! Thanks for making this process easy just in time for holiday!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Customer Service is outstanding! We had trouble finding where to put the snippet codes into our codes and, they helped us immediately!! Not to mention it works great!!!

Using app

About 18 hours

Total reviews

2

Average rating

5.0