All reviews

Rating Breakdown

  • 5
    98% (455 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

Dec. 21, 2020

I received prompt and effective support. They solved my issue quickly and courteously. Would highly recommend it!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Very nice service! The contactperson was always available and helped me a lot during the process. Keep up the good work!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Works very well and helpful, friendly customer service who were very keen to help me set the app up. Thank you!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Very rare to find a simple and basic app that does just one thing without all the bells & whistles that other apps provide. Support was very helpful and responsive. Thank you Wrapin for creating this Gift Wrap feature.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Awesome app and amazing support from Mr. Mady :-) I definitely recommend this app. It integrates nicely with any theme.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

Me han surgido unas dudas y me han resuelto el problema de inmediato. Un 10 en atención al cliente!.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

I didn't know finding an app for just a simple checkbox option would be so hard to find. Finally found Wraping, it does exactly this, simple and straight forward.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

We are very happy with the app, it works perfectly. We are able to offer our clients the wrap gift using our branding. Amazing Job!

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2020

I couldn't install it at first, my theme seems to be too old, but a great customer service fixed it!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

The app was not working correctly with my theme, but in no more than 5 minutes the customer support resolved the issue.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

The app developer was incredibly responsive and helped us to configure the app in no time! We are very happy with this app so far and would highly recommend it to others.

Using app

8 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 7, 2020

I needed some help to install the app and Mady was great and very fast in responding. The app seems quite easy to use so now that it is installed we will start using it for our shop.

Using app

About 2 years

Total reviews

10

Average rating

4.7

5 / 5 Share

Dec. 4, 2020

Simple, easy to use for both the shop owner and customers. I did have a bit of trouble installing the code correctly, but support was instant over chat, and they got it all set up within minutes. I've already had a few orders with gift wrap, and it's easy to see which items are getting wrapped and with what gift message on the order page, which was an issue with another app I had tried. If you're looking for an inexpensive and straightforward solution, look no further.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

The app was easy to install and configure. We had a small issue but we reached out to the app developer and not only did they respond immediately but they helped us find the solution. Very happy with this app so far!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

We've been using this app for a while and it works perfectly, the support is speedy and efficient, thank you

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 3, 2020

J'avais un problème avec l'application, l'assistance a été très rapide pour résoudre mon problème et a pris le temps de m'expliquer le pourquoi du comment. Je recommande !

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Amazing service, like blown away amazing, was installing the app, mailed in for some help and boom it was sorted instantly, thumbs up from me.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Great service. Needed a little help with setting up and got an answer in 5 minutes! Still haven't got much experience with the app but hope that my customers will love this.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

The support staff are incredibly helpful and efficient with excellent response time. Thank you for your help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Good app, and very good support ! We had a problem initially to set up the different gift wraps but Mady worked it out and helped us more than expected. Indeed she helped us to modify the CSS code in order to drawer more better the UX design of our website.

Using app

About 1 year

Total reviews

3

Average rating

5.0