All reviews

Rating Breakdown

  • 5
    99% (109 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2024

Finally! An App that does not put gift message/wrapping/notes data in the cart notes! This means you can actually have gift messages or order notes per PRODUCT, not per cart. We've been searching for this solution for ages so its been a massive win. The support is amazing and super responsive. They even helped us with advice on an issue not directly related to the app, which was above and beyond what we expected.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2024

Great app, intuitive and simple to use. With great customer support

Store

YSEULT

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Great app. customer service is also great and fast. I really liked that the gift wrapping appears on the order with a code that specifies which item needs to be wrapped. That way theres no confusion on what item you need to wrap if there are multiple items. Real easy to install and customize.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2024

Great app for my floristry business, works amazingly and shows up perfectly for my customers! Adam was helpful to customise on how the app showed in the cart and communication is top notch!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

Great app for adding gift messaging. Excellent customer service from Adam to help with set up and a showed a good desire to learn and understand our business needs.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2024

Very great app with lots of possibilities. And also important: support is very fast, friendly and helpful! Keep going!

Store

Mint15

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

May 29, 2024

Cannot recommend this app enough. It's perfectly brilliant, does what it says on the tin, and comes with excellent customer support! Thank you Adam.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2024

Very easy app to install, with well thought through features. It works really well for us and enables us to offer gift options exactly as we would like to. The thing that really makes it for us though is the support - super responsive, helpful and friendly. We spotted an issue (with how Shopify was processing some of the app requests rather than a problem with the app itself) and even though it was not specifically a fault with the app and it was late on a Friday night Adam responded really quickly and had a workaround fix released during that night - all with regular updates. Really impressive service, would definitely recommend - we're a relatively new store too but the app more than pays for itself already.

Using app

2 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for leaving this thoughtful and detailed review of Wrapped. I cannot express how much it means to me to see this. We will always do our best even when it means a late night or ensuring the gift wrap / gift message / gift options are integrated perfectly. In this case it was Shop Pay having a bit of a hiccup, and we were able to solve and release a work around within a few hours. I also really appreciate you taking the time to write to me initially about what you had noticed, always great discover and improve the app for all stores as well. Again, this was such a nice review to receive, thank you!!

5 / 5 Share

April 10, 2024

After installing Wrapped I had a few questions about onboarding and customising our store, Adam's assistance was thorough and responsive. Thanks!

Store

SASKI

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Always happy to help! Thank you for adding Wrapped gift options to your Shopify stores as well. It shows both your trust in the app, and your trust in us to help you. I really appreciate it, and thank you again for leaving this great review.

5 / 5 Share

March 14, 2024

Easy to install, personalise, and brand. Great support team too.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

This app has everything that we have been looking for! Very easy to integrate and so customisable. Doesn't slow the page down at all. Would 100% recommend.

Store

Kotomi

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

We needed a "Gift Bag" option that would give a customer the option to add a single (or multiple) gift bags to an order, not as an individual product gift wrap. It was easy to customize the app to work for us, and Adam was extremely prompt in responding to inquiries and helping us find a solution.

Store

DeFeet

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

We've been using this app for a couple of weeks now and it's been working great. Adam was extremely helpful and accommodating with our requirements.

Using app

29 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

A massive thank to you to Adam for all his help in getting the Wrapped app tweaked and working on our store - running checks to see how the wrapped options appear to the customer all went well and the changes look extremely good - really grateful for your help here Adam so many thanks for this.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Easy to use and helpful customer service!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Adam is the real deal. Super helpful and cares about his users. I tried many different Gift option apps, and this was by far the best and easiest one to use. Straight to the point.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Easy to use and great functionality. Customer support is really amazing too.

Using app

3 months

Total reviews

4

Average rating

3.5

5 / 5 Share

Dec. 11, 2023

Adam was fantastic with helping with a couple of customizations that I needed! Very fast responses and super helpful. The app itself was easy to set up and delivers everything that I wanted to offer gift wrap. Thank you so much!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

We have used this app for over 6 months now with no faults to mention. The app was seamless to install, any questions we had were answered promptly by the support team. If you are looking for a gift wrapping app, I highly recommend this one.

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 2, 2023

Wrapped and the Alacart Apps team are phenomenal. Wrapped has greatly contributed to the overall experience on our website, allowing our customers to add gift wrap and/or a gift message to their order. Adam, the founder of Wrapped and Alacart Apps, worked closely with us to ensure a tight integration and a native like experience with our theme. Highly recommend Wrapped for the quality of the development and professionalism of the staff.

Using app

About 1 month

Total reviews

3

Average rating

5.0