All reviews

Rating Breakdown

  • 5
    97% (112 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 96% (110)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2023

amazing customer service - they truly care about helping your business. A great app!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Awesome flexibility with the app along with some of the highest quality support I've ever received on the Shopify app ecosystem. 10/10.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

The Wrapped app has been great for us as it has allowed us to capture customisation data on specific products that other apps were not able to achieve. The support from the dev team has been prompt and extremely helpful as well, thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Great support! I needed help with the setup and Adam helped me quickly to solve any issues. Thanks a lot! I've used this app for too short time to say more on its performance and impact on sales, but it looks promising :)

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Great app! Support has always been very responsive to my questions. Highly recommended

Using app

About 1 month

Total reviews

19

Average rating

4.8

5 / 5 Share

Nov. 1, 2023

Super simple to use and implement. Best customer service we've experienced with a store app to date! Highly recommend.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

i have communication problems with them at first , but then adam stepped in and helped me , and he made it up , i appreciate it <3 hopefully it will work on my store

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey Nour, I saw your review and I'm really sorry to hear there's been a hiccup with our communication, as I’ve been messaging back and forth with ya. I'm still here to help get you started. Just so you know, we've got a fantastic free plan perfect for new businesses starting out, and a variety of valuable paid plans for those a bit further along their journey. Feel free to reply directly to any of my previous messages. Let’s make sure you’re all set up and good to go for BFCM on your amazing store! Cheers, Adam

5 / 5 Share

Oct. 21, 2023

Adam was so helpful and continually looked for ways to get this app set up to help me in every way. I am really grateful for his patience and support.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a positive 5-star review for Wrapped. I absolutely loved collaborating with you on this setup, and it is always so amazing when you get to connect with friendly Shopify business owners. Thank you again for adding Wrapped gift options to your Shopify store! I appreciate your support as well!

5 / 5 Share

Oct. 19, 2023

One of the best app for Product Gifting on the Shopify Store. App developer is smart and knowledgeable about how things work, very polite always happy to hear the requirement and solve issues in time.

Store

Andamen

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

I owe you a great deal of thanks - you requested some wonderful features and after adding them into Wrapped, many new customers have been very happy as well. Thank you again, it was a pleasure working with you and the team on this setup.We are proud to have Wrapped on your Shopify store and part of your business. Best of luck during BFCM! Cheers!

5 / 5 Share

Oct. 19, 2023

Great app and great support, really effective and always ready to help on the setup and modifications ! I recomand !

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

THE BEST SUPPORT and ROI of any app I have ever used (in 10 years) Firstly this app has the best ROI of any app I've ever installed, but better still the support is LIGHTNING FAST. I've been using it for a couple of years, and I highly recommend if you want to offer gift wrapping. It's such an easy upsell!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Ah you are far too kind! Thank you for this wonderful review, we will definitely be using it for motivation as we approach the busiest time of year for all Shopify stores. You've experienced an incredible ROI, and on top of that your customers must be absolutely thrilled when their gifts arrive just as they had hoped. Thank you again for adding Wrapped gift wrap to your Shopify store. Cheers!

5 / 5 Share

Sept. 25, 2023

Very happy with the app and the customer support.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you once again for leaving us a great 5-star review. We are thrilled to be helping out the Trollbeads stores with Wrapped gift options!

5 / 5 Share

Aug. 31, 2023

Very helpful with support, integration, and styling of the app on the cart. Quick turn around for support tickets also.

Using app

9 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for leaving this wonderful review for Wrapped. You have a great store already, and Wrapped fit into it very nicely. Have an incredible day!

5 / 5 Share

June 30, 2023

Their support is the one who looks after you, they know and contact you when you have some probs with your theme before you know it yourself. 5 stars.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 15, 2023

We use this app across 2 jewellery brands Scream Pretty and Lily Charmed - the set up and service has been spectacular. We wanted to offer different options for gift wrap / standard or minimal packaging so that we can try and reduce unnecessary packaging wherever possible, and still allow people to have the unboxing experience when required. Adam is top notch, responsive and super helpful. recommended!

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 24, 2023

Support is awesome. Very quick and helpful when we need their input. App also works flawlessly for our clients. Thanks guys!

Using app

5 months

Total reviews

14

Average rating

4.8

5 / 5 Share

May 18, 2023

The implementation process was clean and easy! Wrapped has some of the best support in the game. Adam provides quick response times and is always personable and so knowledgeable. We had a couple of tricky integrations that he took head on and provided us with all of our options to complete integration. We could always count on Adam's support if and when we ran into needing it! After months of having Wrapped Adam is still quick to respond! Great app for a gift wrapping solution made 100x better by Adam and his willingness to support his app's users.

Using app

4 months

Total reviews

9

Average rating

4.6

5 / 5 Share

April 30, 2023

It’s amazing. Seamless and easy to integrate and never fails. We always get the right message for each order

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for writing this review and for completing my survey earlier as well. It really helps improve the app for everyone, and also is just a very nice feeling to see your review added here. I was not expecting it, and it was a wonderful surprise to see the notification it had been added. We do our very best to ensure the app is working well across all different types of storefronts and I am happy to hear yours was easy to integrate and that Wrapped has been a reliable gift option app for your Shopify Business. Thank you again! I really appreciate it!

5 / 5 Share

April 28, 2023

This app is super easy to install and customize. When I had a question for support, Adam was detail-oriented and quickly responded offering a solution. I was able to install it in 10 min and made over 100 US dollars from gift wrapping in one weekend. This app is super helpful, my team saved time and money with this solution.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you - Wrapped seriously helps generate additional revenue when adding a price to the gift options. It's an incredible way to spread your brand awareness as well. I am so happy to hear the app has saved you both time and money. Easy to install and setup on almost every store, and I am always happy to assist in other cases. I am excited to see how well Wrapped works for your Shopify store as more of the shopping seasons pick up during the year. Thank you again!

5 / 5 Share

April 26, 2023

Implementing Wrapped onto our website has greatly enhanced our customer service experience at check out, and has allowed us to easily customize the settings to our needs as a business. It has been an essential feature in our growth as an e-commerce business and Adam has been quick to step in and assist if any issue arises.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to write this wonder and detailed review. I am always happy to help get everything setup just right. It is so amazing to hear Wrapped has been an essential feature on your e-commerce growth. Happy anniversary! We are beyond happy to have Wrapped on your store for over a year, and even happier to hear it is working wonderfully for you!