All reviews

Rating Breakdown

  • 5
    99% (109 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Aug. 8, 2022

I'm actually using Wrapped to do something a bit different and had to contact the dev with some questions about how I could tweak it and what I might be able to get it to do. Adam was very responsive, thoughtful and helpful; Wrapped ended up working great as a solution to my needs. To me, that's critical: a dev that cares about their product and the end-user and wants to help. I have absolutely no qualms offering my highest recommending to this app and developer.

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

We love how you've leveraged Wrapped gift options in a unique way on your Shopify store. Thank you for the kind review!

5 / 5 Share

Aug. 5, 2022

Thank you - we have no regrets about installing the app, it's worked perfectly . It has definately helped us, and we are happy to have it installed.

Store

Whenua

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are also happy to have you on with Wrapped! 🎉

5 / 5 Share

June 28, 2022

Absolutely perfect! I wanted a gift app that didn't interfere with my store's design and just allowed for a simple "gift" checkbox with a box for a message, and I was able to achieve just that. Adam was very responsive and helpful, and even helped me customize the cart message a bit more by adding a link to an additional listing. One of the best app experiences I've ever had!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

We are thrilled to see this review, thank you so much! Very happy to hear it is one of the best app experiences for you. It has made our day 🤩 🤩 🤩

5 / 5 Share

June 21, 2022

Adam was very helpful in getting Wrapped set up on our store. I am very appreciative for him taking the time to assist me and answer all of my questions. We are thrilled to have Wrapped set up and ready to go on our store!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Yeah! it was a pleasure helping getting you setup just right! 🎉 🎉 🎉 Thank you for the review!

5 / 5 Share

May 31, 2022

Excellent customer service when setting up this app. They went above and beyond to make sure the gift wrapping option worked well and fit well within our theme. 10/10 recommend!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for adding Wrapped to your store and running a business with an incredible purpose! Very happy to have you on board!

5 / 5 Share

May 17, 2022

These guys are the best! Weather you use the app for gift wrapping or change it up to upsell from the cart. Gift wrap is well worth the $$. On top of that we had a glitch show up in our shop and Adam had me fixed up within hours. Seriously… stop looking. This is the right choice…

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We love seeing the app used to help upsell right from the cart. You know we love how you've leveraged Wrapped in your store as well. Thank you for the review!

5 / 5 Share

May 4, 2022

I'm using this app to add an option to let customers choose minimal packaging or cooler bag, and this app works perfectly well. MUST-HAVE app!! And the team is very supportive and instantly replying! THANK YOU!!

Using app

2 months

Total reviews

10

Average rating

4.6

Developer Reply

You are very welcome, thank you for sharing this, and using Wrapped this way. Very cool :)

5 / 5 Share

May 3, 2022

Great help from the app developer. App is also very simple and clean, integrated well and easy to use!

Using app

About 16 hours

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for the review! I am happy to hear you found it easy to use and integrate :)

5 / 5 Share

May 1, 2022

I used this app to add gift wrapping option. Support was epic, Adam made some amazing customisations to make it fit our theme and brand perfectly!

Using app

About 6 hours

Total reviews

11

Average rating

5.0

Developer Reply

We always strive to fit into the theme perfectly, thank you for trusting us to do that :)

5 / 5 Share

April 26, 2022

Phenomenal customer service! We installed this app to add gift wrap options at checkout, and even though we're only on the free version for now, Adam took the time to customize some styling for us and now it looks perfect. And functionally, it does just what we want.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We think the end result turned out fantastic on your store!

5 / 5 Share

April 16, 2022

I am completely blown away by not just the outstanding quality of this app but by the customer service provided by Adam. After being frustrated for an entire week trying to solve the gift wrap option issue (we bought an expensive high end theme that didn't include it as a feature!), trying persist with half a dozen other gift wrap apps (none produced anything close to excusable ..and don't get me started on the lack of quality help or how those apps SLOWED DOWN OUR WEBSITE LOAD TIME BY 4secs!) ...THIS APP & ITS OWNER BLEW US AWAY!! Within 20 minutes we had a gift wrap option that was more than suitable for any high end or luxury product! There were a couple of glitches (which were actually the fault of our theme) and a fussy request (which made the app look a completely seamless part of our store) ..Adam went above and beyond, communicating clearly and dealing with our issues/request when he really could have left it. He's based in Canada and works with the kind of professionalism you'd expect when hiring your own IT specialist (pretty good for 'just' a Shopify app!) No doubt, if I ever need another app, I will be first checking to see if Scenario Apps has what I'm looking for! Please don't make the same mistake I made and choose other apps just because they have thousands of good reviews, this app developer is just starting out and they will eventually have 3x the reviews of other apps!! One last thing, is be aware that a lot of apps are not very compatible with Shopify 2.0 theme's (which this one is) - you will end up with a lot of glitches and a very disappointing experience if you try to use one of those outdated apps with the 2.0 themes. I would put this review in so many other places if I could... When you're trying to make a quality website without much of a budget to work with, an app like this is absolutely priceless! thank you so much Adam & scenario apps! We wish you all the best! ..and we'll be watching out for any new apps you put out!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing such a detailed review of Wrapped, and our support process. For any future readers, we've rebranded from Scenario Apps to Alacart Apps :)

5 / 5 Share

April 5, 2022

A frictionless app that does exactly what it needs to do. Adam is a rockstar. He values customer input and puts things in action in mere days. Side note: Since installing 'Wrapped' we've enjoyed a 5% increase in sales. Couldn't recommend it more.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

A 5% increase in sales is HUGE! So glad to hear this, thank you for using Wrapped!

5 / 5 Share

March 7, 2022

The app is fantastic - easy to use and very flexible. But what stands out from the dozens of other Shopify apps I've used is the outstanding support. I reached out to them for a simple request and they went above and beyond, even digging into my theme code to help me fix an issue that was entirely unrelated to the app! Their developer was WAY more helpful than even our theme developer and the Shopify front end developers we were troubleshooting with. I can't express enough gratitude and praise for this app and the people behind it!

Store

pītusa

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We were happy to assist here, and thank you for the incredible review!

5 / 5 Share

Feb. 24, 2022

Great service and support. They got it up and running exactly how we wanted within a day. Highly recommend. Already seeing decent sales of the gift wrap add on.

Using app

3 days

Total reviews

18

Average rating

5.0

Developer Reply

Thank you for the review! Wrapped looks great on your store, and we love how you used the message label to customize further :)

5 / 5 Share

Feb. 17, 2022

Great app!I found so many Gift wrap app but only this one can solved my problem. And it is reasonable price and very helpful!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

I love this app, and it was so easy to set up! I wanted something simple to add to my print shop, and this app exceeded expectations. The support is excellent and I would highly recommend :)

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review. We are happy to hear you love Wrapped, and appreciate the support!

5 / 5 Share

Jan. 26, 2022

Just installed this app and Adam was amazing, the service he provided and the speed which he set up the app for us was great. Thanks Adam

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your review! :)

5 / 5 Share

Jan. 6, 2022

App is very easy to install and use, integrates beautiful and seamless to my store theme. Prompt and excellent customer support from Adam, very willing to help with any question!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing Wrapped! Always makes us so happy to see and read these reviews!

5 / 5 Share

Jan. 5, 2022

I was surprised and delighted by the support Adam provided us. From. The. Start. Before we had even paid a cent for Wrapped, Adam answered questions, got into the nitty-gritty of coding and integration with our web developer. Sincerely, In my years receiving and giving customer support, this was NEXT LEVEL service. Thank you so much for backing your product with premium support.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We take great pride in our customer support, and I am so happy to hear you appreciate it :)

5 / 5 Share

Dec. 2, 2021

This app is perfect for what we need, installation was easy and it works beautifully. A big shout out to Adam who provides amazing customer service and is a pleasure to work with. Thanks guys!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Our pleasure, thank you again for supporting Wrapped, and for the wonderful review :)