All reviews

Rating Breakdown

  • 5
    97% (112 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 96% (110)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2022

This app fit my needs perfectly. I own a family retail store where we offer gift wrap on specific items only. I had a few questions setting up my app to work with my online store, and was put in touch with Adam who was incredibly helpful. Adam listened to my questions and offered solutions. He even went a step further to look at my store and offer suggestions for making my gift wrap options stand out a bit more. His formatting suggestions made sense because I had no idea what I wanted and when I implemented his ideas, our site looked sleek and professional. This level of service was above and beyond. Plus, he was super funny and who doesn't want that in a tech support person? A delightful exchange overall. Super appreciative. Thank you, Adam!

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

We really enjoyed working with you to get your store setup exactly the way you wanted it. Fully customizing to fit into the theme is a powerful feature of Wrapped, it is also essential for building customer trust and leading to more sales (customers picking gift options, and customer loyalty / returning sales). Thank you for this truly wonderful review of Wrapped gift options and Adam :) Have an awesome day!

5 / 5 Share

Sept. 12, 2022

I really pleased with how this app has helped me offer my customers their choice of gift packaging. I love that the Wrapped app is simple to use, but offers a range of choices, such as different wrapping paper, and options for placement of the widget. Plus, it is not obtrusive to my theme or website style. I had tried other gift wrap apps before and didn't like how they looked on my site. Great support, too, when I had a question.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

One of the most powerful features of Wrapped gift wrapping widgets is that they can be customized to match your Shopify theme perfectly. Your store is a great example of this :) Shoppers notice when an app does not match the theme and store brand, and it lowers their trust. A simple widget that looks like it was always part of the theme can go a very long way. This is what high quality brands strive for. We are very happy to have you using Wrapped gift wrap and options on your Shopify store, and thank you for the kind review!

5 / 5 Share

Sept. 10, 2022

A great app that does everything we wanted, plus the added bonus of exceptional customer support. A big shout out to Adam, who was very helpful when setting up the app on our store. Highly recommend.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation! Shout out to you for being fantastic to work with while we got it all setup. :) You were one of the first to use our newest feature to hide the checkbox for the gift wrap options. This allows even further customization when adding the Wrapped gift wrap add-on to your Shopify store.

5 / 5 Share

Sept. 5, 2022

We LOVE this simple but fully functional app. Tech support also VERY efficient and incredibly responsive! This is the way to run a business! BRAVO!

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for such a wonderful compliment! We are always happy to help answer questions and ensure Wrapped gift options look and function perfectly on your Shopify store.

5 / 5 Share

Aug. 24, 2022

I was looking for an app that could give my customers an option for how they'd like their orders packaged, not related to give wrapping. This app allowed the customization I needed to make it work. I needed a little help getting my modifications made, and Adam from Wrapped was incredibly helpful. He was quick to respond, made changes on his end that needed to be done, and helped me make changes on my end to suit my store's needs. If I could give it more than 5 stars, I would. I definitely recommend this app.

Using app

19 days

Total reviews

6

Average rating

4.2

Developer Reply

Thank you for writing this great review. :) Using Wrapped gift options for unique cart add-ons is one of the best ways to use the app on your Shopify store. I am so happy you thought to use Wrapped to encourage your customers to take an eco-friendly option for Order packaging / bagging their Shopify orders. It was great chatting with you, and customizing Wrapped to suit the needs of your business. Thank you again for the recommendation!

5 / 5 Share

Aug. 22, 2022

I have been searching for the right app to sell gift boxes for a long time. Most apps I found were relatively complicated and offered few options for customization. This app had everything I was looking for: a simple way to sell gift boxes w/o messing up the product page and an adequate pricing model. Support is also very responsive and extremely helpful. Andy, thank you for all of your help!

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for reviewing Wrapped! We really appreciate it! One of the great features of Wrapped is you can add gift wrap to your Shopify store, or you can also use it to add gift boxes. Many businesses in the fashion industry prefer gift boxes over gift wrap - so this is a great fit! We are very happy with how Wrapped gift options look on your store, thank you for adding the app and allowing us to help customize it to match your theme styles!

5 / 5 Share

Aug. 22, 2022

We use this app to capture a gift note from our customer's buying our IVF Support products as a gift, and then write out a handwritten note for our customer. This is the only app we could find that would create a product and capture the note details for us cleanly. Our customers love it and so do we!

Store

MyVitro

Using app

4 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your review of Wrapped. We really appreciate it! It makes us so happy to hear you and your customers love using Wrapped gift message / gift note feature. Have a great day, and thank you again for the wonderful review!

5 / 5 Share

Aug. 18, 2022

I am a tech dinosaur and was able to easily install the Wrapped App on a Shopify 2.0 Theme. It was a chinch! Also, Wrapped tech support (ADAM!!!) is phenomenal. I needed help to personalize the app to best suit my product and also the design of the website. Adam stepped in and within minutes had the app look and feel just the way I had wanted. AMAZING. Adam is stellar - he is super proficient and provides top-notch service. He's also gracious and friendly and put me totally at ease. I love the Wrapped app and am really excited to work with the Wrapped team going forward. I'm really impressed. And I'm using the Free Version to get started since just starting a new website. I felt like I got the type of service reserved for their advanced pro clients. I felt as if I was their most appreciated top client. THANK YOU!!!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your very kind review. We are excited to have your store using Wrapped from the start, it will be great to grow with you! You've outlined one of the great features we have worked hard on - making Wrapped the easiest way to add gift options to your Shopify store. All customizations are code-free and do not ever need to modify your theme files directly. We treat all of our Shopify businesses the same way, if you are just getting started or using our premium plans, it's all about making sure Wrapped works perfectly for your individual requirements. Thank you again for the review, it really means a lot to us. :)

5 / 5 Share

Aug. 16, 2022

we were using a different app for gift wraps and had SO many glitches. Google searched and found Wrapped. i am so beyond happy with the switch! In just 3 days, our customers have even emailed us noticing the change. Adam has been a pleasure to work with- he customized the app for our site and helped us install it! 100% recommend it :)

Using app

4 days

Total reviews

7

Average rating

4.6

Developer Reply

We are so happy Wrapped is working for your Shopify business. Customizing the gift options was great as we were able to learn more about how to improve the app itself, adding better support for draft and unpublished themes. Thank you for being just an awesome person to work with on this as well. It was very fun and rewarding!

5 / 5 Share

Aug. 8, 2022

I'm actually using Wrapped to do something a bit different and had to contact the dev with some questions about how I could tweak it and what I might be able to get it to do. Adam was very responsive, thoughtful and helpful; Wrapped ended up working great as a solution to my needs. To me, that's critical: a dev that cares about their product and the end-user and wants to help. I have absolutely no qualms offering my highest recommending to this app and developer.

Using app

5 months

Total reviews

7

Average rating

4.6

Developer Reply

We love how you've leveraged Wrapped gift options in a unique way on your Shopify store. Thank you for the kind review!

5 / 5 Share

Aug. 5, 2022

Thank you - we have no regrets about installing the app, it's worked perfectly . It has definately helped us, and we are happy to have it installed.

Store

Whenua

Using app

17 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We are also happy to have you on with Wrapped! 🎉

5 / 5 Share

June 28, 2022

Absolutely perfect! I wanted a gift app that didn't interfere with my store's design and just allowed for a simple "gift" checkbox with a box for a message, and I was able to achieve just that. Adam was very responsive and helpful, and even helped me customize the cart message a bit more by adding a link to an additional listing. One of the best app experiences I've ever had!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

We are thrilled to see this review, thank you so much! Very happy to hear it is one of the best app experiences for you. It has made our day 🤩 🤩 🤩

5 / 5 Share

June 21, 2022

Adam was very helpful in getting Wrapped set up on our store. I am very appreciative for him taking the time to assist me and answer all of my questions. We are thrilled to have Wrapped set up and ready to go on our store!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Yeah! it was a pleasure helping getting you setup just right! 🎉 🎉 🎉 Thank you for the review!

5 / 5 Share

May 31, 2022

Excellent customer service when setting up this app. They went above and beyond to make sure the gift wrapping option worked well and fit well within our theme. 10/10 recommend!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for adding Wrapped to your store and running a business with an incredible purpose! Very happy to have you on board!

5 / 5 Share

May 17, 2022

These guys are the best! Weather you use the app for gift wrapping or change it up to upsell from the cart. Gift wrap is well worth the $$. On top of that we had a glitch show up in our shop and Adam had me fixed up within hours. Seriously… stop looking. This is the right choice…

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We love seeing the app used to help upsell right from the cart. You know we love how you've leveraged Wrapped in your store as well. Thank you for the review!

5 / 5 Share

May 4, 2022

I'm using this app to add an option to let customers choose minimal packaging or cooler bag, and this app works perfectly well. MUST-HAVE app!! And the team is very supportive and instantly replying! THANK YOU!!

Using app

2 days

Total reviews

10

Average rating

4.6

Developer Reply

You are very welcome, thank you for sharing this, and using Wrapped this way. Very cool :)

5 / 5 Share

May 3, 2022

Great help from the app developer. App is also very simple and clean, integrated well and easy to use!

Using app

About 16 hours

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for the review! I am happy to hear you found it easy to use and integrate :)

5 / 5 Share

May 1, 2022

I used this app to add gift wrapping option. Support was epic, Adam made some amazing customisations to make it fit our theme and brand perfectly!

Using app

About 6 hours

Total reviews

12

Average rating

5.0

Developer Reply

We always strive to fit into the theme perfectly, thank you for trusting us to do that :)

5 / 5 Share

April 26, 2022

Phenomenal customer service! We installed this app to add gift wrap options at checkout, and even though we're only on the free version for now, Adam took the time to customize some styling for us and now it looks perfect. And functionally, it does just what we want.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We think the end result turned out fantastic on your store!

5 / 5 Share

April 5, 2022

A frictionless app that does exactly what it needs to do. Adam is a rockstar. He values customer input and puts things in action in mere days. Side note: Since installing 'Wrapped' we've enjoyed a 5% increase in sales. Couldn't recommend it more.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

A 5% increase in sales is HUGE! So glad to hear this, thank you for using Wrapped!