Xenforum
Easy to build a professional community forum around your brand
Rating
4.6
feedback
23
chart
#2,989
All reviews
Rating Breakdown
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Aug. 9, 2023
This forum development is completely abandoned as is the shopical app from the same developer. Support doesn't exist and these apps are no longer developped. The app would be a winner but right now it is just a basic bulletin board. It does it's job at a basic level but don't expect too much. I would have given 5 stars if support and development existed
Hi customer, we replied to you and resolved your problem in just twenty minutes. Kindly take a moment to check your inbox again. https://imgur.com/BbfeOHN
March 5, 2023
I've been trying to reach out the support team, haven't heard back from them in days. Can't make the email notifications to work, been trying with different SMTP settings and nothing, looks like the app is using old gmail security methods.
Using app
5 months
Total reviews
1
Average rating
2.0
May 6, 2020
Update: The app has some performance issues: load time, some basic features had issues and they also stopped replying to our requests which made it impossible for us to use it. We tested this app for more than one week. Original review: We just started using the app and like it so far. The support team has been great at answering our questions. We'll update our review once we finish our community feature.
This customer has been using the app for about 3 weeks (from April 19). While the free trial period is only 7 days. They asked to extend the free trial and require more customization while not upgrading to the paid plan. We need to devote our best resources to assist our paid customers, because they deserve it. Free Trial customers (7 days) are also well supported. After the free trial period, you can find help from our community forum, it's free and friendly.