Xenforum
Easy to build a professional community forum around your brand
Rating
4.4
feedback
19
chart
#3,742
All reviews
Review RSS Feed
March 5, 2023
I've been trying to reach out the support team, haven't heard back from them in days. Can't make the email notifications to work, been trying with different SMTP settings and nothing, looks like the app is using old gmail security methods.
Using app
5 months
Total reviews
1
Average rating
2.0
May 6, 2020
Update: The app has some performance issues: load time, some basic features had issues and they also stopped replying to our requests which made it impossible for us to use it. We tested this app for more than one week. Original review: We just started using the app and like it so far. The support team has been great at answering our questions. We'll update our review once we finish our community feature.
This customer has been using the app for about 3 weeks (from April 19). While the free trial period is only 7 days. They asked to extend the free trial and require more customization while not upgrading to the paid plan. We need to devote our best resources to assist our paid customers, because they deserve it. Free Trial customers (7 days) are also well supported. After the free trial period, you can find help from our community forum, it's free and friendly.
Feb. 28, 2025
This forum app is really great. I use it for customer support, faq, share information and create a community of customers and followers. The forum is fast and easy to use. Support is very slow if you need some customization like i did. Send an email days ago and still no answer