All reviews

Rating Breakdown

  • 5
    70% (16 ratings)
  • 4
    13% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    13% (3 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2024

So far I am pretty happy with it. I wish there was more flexibility for headers in each individual page, but so far that is my only "complaint".

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Diese App funktioniert wirklich sehr gut. Das Design ist auch entsprechend modern eingerichtet und man kann sich gut zurecht finden. Der Support ist wirklich sehr hilfreich.

Using app

4 months

Total reviews

4

Average rating

3.0

5 / 5 Share

June 22, 2024

Great app, upgraded to Enterprise for the quick and responsive support. Great developer and crucial part of our website.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 12, 2024

I have been using this APP for more than 4 years, and the customer service support is usually relatively fast, but recently I have encountered several problems that have not been resolved. I can't receive the email verification email; because the forum started to receive a lot of spam posts, I had to turn on the 'Prevent unverified users' function, but this function only works for new users. For old registered users, they need to re- Send an email verification email to activate the user. But when I tested "Send verification email", I couldn't receive the verification email at all, and I still couldn't get a solution after calling customer service. This actually brings a new problem: for old users of the forum, once I enable the 'Prevent unverified users' function, all old users need to resend the email verification email to activate, but it is not included in the user's profile at all. For the "Resend Email Verification" entry, only administrators can perform this action. The best approach is to allow users to "Resend Email Verification" themselves. Once I address these few issues, I will revise this review to 5 stars. === I received a response from the support team and the "Verify email" feature was added to the profile, 5 stars!

Using app

About 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 31, 2023

We absolutely love this app and cannot fault the first class customer service from Chris! I would highly highly recommend this app to anyone looking to build a community chat space right on your website and free from the "social platform" black holes. Try it and you will love it!

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 25, 2023

Looks good, easy to set up. I like that customers can use the same login for the forum as for the shopify website - nicely integrated. A little slow, but now sure if that is just my connection or something else. I probably should speed test it.

Using app

15 days

Total reviews

7

Average rating

4.4

5 / 5 Share

April 3, 2024

I was impressed with the app, talked with the dev about importing my old forum, signed up, and he was able to import all of our old WP Asgaros user forum posts, so it made for a pretty smooth transition. The forum is feature rich, presents well and has quite a few customization options. Service has improved and we are finding the app is really helping reduce our business tech support load, A shout out to Chris for his recent help and patience :)

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

I installed the app, loved the look, loved the functionality, it was very user friendly, and all went together well. The overall look is pleasing. Not sure what sort of controls their will be for Spam control, but will report back on that.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star review. You can always contact us via the support page inside the forum admin or right on this page: https://prnt.sc/m3welEr1citL.

5 / 5 Share

Sept. 29, 2021

easy set up , need more profressional functions . like share button to facebook and other social media

Store

Dasaita

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2021

I am not very savvy when it comes to website work. Yet got this forum set up with ease. The backend as well as the frontend is very user friendly. The customer support was brilliant. Received a replies to my questions within a an hour.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

Xenforum is a top class product with a top class support. They have helped us all the way in setting up the forum at Olympiadtester and also customizing it to our needs. We are very happy with our decision to chose Xenforum and have no hesitation in strongly recommending this forum app.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Former product manager of web development here. This app is good. There is a bit of a learning curve to understand the entire setup. Overall, I'm satisfied. The support team so far is really good and responsive. We were answering individual email questions from customers which took up a bunch of our time. Now our customers ask us questions publicly, we answer the questions publicly, and future customers can easily find answers to their questions without having to contact us directly. If you get a lot of direct email inquiries from customers, I highly recommend this app. The best forum on the Shopify App store.

Store

3Dio

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2020

it's totally great . hopefully keep things up like that , Really deserve 5 stars . their support is great as well

Store

fooodi

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

Wow, just WOW! Super easy to use, just what I need! Installation was smooth and right away you can start adding your own forum. It took me a bit to figure out I needed to tag myself as admin but the app does exactly what I want and is not complicated at all. I love how users don't need to create another account for the forum and it uses your domain so it doesn't show the member a redirect to another site. Good job guys!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2020

Great for my membership site! To put it over the top you could add a quick tutorial for all the functions.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

Cool! Finally! It's here, a sweet forum format for Shopify. I been waiting, the other one looks pretty generic, this one has potential. Lets help them build it strong. Where are Shopifiers needing a user forum? I can't possibly be the only one.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0