Xero, QuickBooks or MYOB Sync
Auto-Sync & Reconcile for Sales, Fees, Refunds, COGS & More
Rating
4.3
feedback
8
chart
#762
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
0%
-
Less than a month
38%
-
Less than a year
50%
-
More than a year
0%
Reviews Summary
The reviews for the Amaka Shopify App are overwhelmingly positive, with users praising the easy integration setup and excellent customer support provided by knowledgeable staff. Users appreciate the quick resolution of any issues they encounter and find the support team to be helpful and responsive. However, there are some concerns raised about certain limitations of the app, such as the inability to record edited, refunded, or partially refunded orders in Xero. Additionally, there is feedback about the misleading advertisement of a free plan that requires a PRO plan for certain features, leading to frustration for some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 5, 2023
We use Amaka to sync Shopify with Xero. The integration setup was easy to follow, and the customer support is amazing. The staff are very knowledgeable and have quickly resolved any issues we've had.
Oct. 23, 2023
We use to sync our Shopify COGS with Xero and create invoices for all orders so sales can be attributed to the correct month in Xero. Very simple setup but 5-stars is primarily for the support which is great. We've had a few setup questions and they've been resolved quickly
March 21, 2023
The team is lovely to help you onboard helps you via live video chat and very helpful. but the developers need to improve how it does not record edited, refund or partially refund orders.. these orders don't feed through to zero so i'm not sure if that common within the other apps but for this one i don't really see the point in having since it does not record all your sales.
June 23, 2022
Advertises FREE plan, but when you install it, you require to select a Tax for Shopify fees and this is only available through a PRO plan. But you only find this out after creating an account on their website and connecting Xero. What a waste of time...
We are sorry to hear about your unsatisfactory experience. The Free plan is fully operational in syncing the data from Shopify to the accounting app using the default settings and preset mappings. The Pro plan is suitable for businesses which require advanced features such as custom mappings, grouping sales, syncing COGS etc. however a Pro plan isn't required for the integration to run and commence the syncing of data. We will be in touch to see if we can help you with anything and to make sure we address any questions you may have.
June 14, 2022
Angel was absolutely amazing! I was able to quickly grasp the integration process. Her instructions were clear and precise. I highly recommend using this service.
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