Xero, QuickBooks or MYOB Sync
Auto-Sync & Reconcile for Sales, Fees, Refunds, COGS & More
Rating
4.1
feedback
9
chart
#685
All reviews
Review RSS Feed
Feb. 19, 2026
Absolutely appalling experience. This is the worst support I have dealt with on Shopify. For over two weeks, I have tried to get help with basic account reconciliation. This is not a complex request. Each reply takes several days. Every response looks copied from the previous email. No questions answered. No progress made. There is no sense that anyone actually reads the messages. It feels like talking to a bot stuck in a loop. If this is a human team, the process is broken. They advertise Zoom support. In reality, requests for a call are ignored every time. No follow-up. No explanation. Just silence. I paid USD 156 upfront for a full-year plan. That decision was a mistake. I now need to switch apps urgently because this one blocks core accounting work. I am seeking a refund. Avoid this app if you value your time, money, or sanity. Do not rely on Amaka for anything critical.
Nov. 5, 2023
We use Amaka to sync Shopify with Xero. The integration setup was easy to follow, and the customer support is amazing. The staff are very knowledgeable and have quickly resolved any issues we've had.
Oct. 23, 2023
We use to sync our Shopify COGS with Xero and create invoices for all orders so sales can be attributed to the correct month in Xero. Very simple setup but 5-stars is primarily for the support which is great. We've had a few setup questions and they've been resolved quickly
March 21, 2023
The team is lovely to help you onboard helps you via live video chat and very helpful. but the developers need to improve how it does not record edited, refund or partially refund orders.. these orders don't feed through to zero so i'm not sure if that common within the other apps but for this one i don't really see the point in having since it does not record all your sales.
June 23, 2022
Advertises FREE plan, but when you install it, you require to select a Tax for Shopify fees and this is only available through a PRO plan. But you only find this out after creating an account on their website and connecting Xero. What a waste of time...
We are sorry to hear about your unsatisfactory experience. The Free plan is fully operational in syncing the data from Shopify to the accounting app using the default settings and preset mappings. The Pro plan is suitable for businesses which require advanced features such as custom mappings, grouping sales, syncing COGS etc. however a Pro plan isn't required for the integration to run and commence the syncing of data. We will be in touch to see if we can help you with anything and to make sure we address any questions you may have.
June 14, 2022
Angel was absolutely amazing! I was able to quickly grasp the integration process. Her instructions were clear and precise. I highly recommend using this service.
May 9, 2022
I use this app and it helps me track my sales into Xero. If I need any help the support are there to always jump on a call. Very helpful.
May 4, 2022
I use Amaka to sync my Shopify transactions to Xero. There was a problem with some of the transactions syncing and Frances and Troy were super helpful and helped fix the problem. I would definitely recommend.
Nov. 29, 2021
Incredible software backed with a truly amazing support team. Huge time saver. I highly recommend this tool.