All reviews

Rating Breakdown

  • 5
    97% (273 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (277)
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5 / 5 Share

Aug. 13, 2021

I used this app to sync information from Shopify to Xero, the customer service team is awesome, highly recommend it.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2021

Been using this for a couple of months now and it is working great. Their support team responded very quickly during the implementation to enable some of their advanced features. The only minor thing that would have made it completely awesome are user editable rules on setting contact and sales account code that can take more then one field into consideration, e.g., customer tags and line item descriptions - we have quite a complex requirement for these but saying that their support team did manage to get quite a bit more than is in the apps interface implemented behind the scenes.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Hi I have installed Parex Bridge as an alternative to Onesaas for a client and it has been a clean switch with no hitches. I then recommended them for a second client who didn't have a bridge from Shopify, but as their's is a more complex set up (with multiple payment methods, dropship, multiple currencies and conversion discrepancies) there have been a few more fixes to make which have always been tackled quickly and with helpful, informative responses which have ensured an efficient service. Many thanks!! Update Nov 22 Given some complex set ups by the client, the service team at Parex have helped me through every step. They are super quick to find any issue and support me to make changes to suit the needs of our client. Excellent service

Using app

Over 1 year

Total reviews

5

Average rating

3.6

5 / 5 Share

July 16, 2021

Very good product. It creates the invoice in Xero AND brings across Shopify payments AND reconciles. The support from Abhi in the trial period was outstanding.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2021

Outstanding support - could not ask for more. About a million times better than my experience with the Bold Xero app. I had a more complex use case - Shopify transactions being paid for into a foreign currency Paypal balance. The team went above and beyond - they did the work behind the scenes to enable this integration into Xero. If there's a feature you are a looking for, just contact them and they are extremely helpful!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2021

I have been using Xero for years and have 3 e-com stores, some with Shopify and some with Big Commerce. The guys at PAREX have the BEST tech support of ANY app that I have used. They are prompt and helpful in explaining and fixing errors that I have made.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2021

The perfect app for connecting Shopify & Xero!! I have used other apps and nothing comes close to the efficiency of this app, its syncing, fast & reliable customer service and a seamless and easy integration from other apps. Highly recommended!!

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 28, 2021

The app is easy to set up and the support team have been very helpful in customizing the properties that sync through from Shopify to Xero.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

Fantastic App! Does exactly what we need it to do and the customer service was amazing when needed. Highly recommend :)

Using app

1 day

Total reviews

31

Average rating

4.9

5 / 5 Share

June 24, 2021

The app is great which links all our sales to Xero! The best thing is having Kumar helping us all the way along!! GREATEST customer support ever we have! Kumar has been so helpful and patient to cater our needs. We really appreciate his help, thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2021

Fantastic app and staff, this has made a long job into a pretty easy task due to these guys. After sales service is great, well worth the money

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2021

Works perfectly and according to our requirements. The support team is very helpful and promptly accommodated our specific requirements in regards to multi-currency import. Would definitely recommend the app.

Store

Adanola

Using app

About 1 month

Total reviews

7

Average rating

4.7

5 / 5 Share

May 26, 2021

I used this app for quite a while. It works as exactly as I want and saves a lot of time. Their support response is incredibly fast! Highly recommended.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2021

I found setting up this App quite straight forward. It has worked smoothly. Whenever I have had questions the team have been very responsive and very helpful to assist. I use the App on 2 Shopify stores although you need a subscription for each store. I definitely recommend this App. Thank you.

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 6, 2021

We moved to Xero so we could link our Shopify store and Shopify POS to our accounts. This App is brilliant it links all our sales and does exactly what we need. The best thing has been the customer support. They have been so helpful and patient as we made the adjustments to suit our needs. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Bridge app feeds very easily to Xero, and the combination has transformed our accounting workload for the better. We recently had an unexplained tiny glitch, and I wasn't sure where it was happening between the platform, Bridge or Xero. The support team at Parex Bridge identified the source (a change in a payment gateway) and had the feed sorted in no time. I highly recommend Xero Bridge and their team.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 12, 2021

This app has worked out very well for us. We do some strange editing things to orders through our site, but Bridge for Xero has done its job throughout. There were a few errors during a recent update, but the support was excellent and solved any issues we had.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2021

I am new to Xero and Shopify and Xero Bridge has been exactly what I need. Easy to set up and I have been in touch with Abhi quite a few times with questions and have always had fast responses and my problems have been solved. Xero Bridge has allowed my orders and inventory to sync nicely between the two systems.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2021

We installed this app after evaluating 3 or 4 apps because it seemed to have the most user friendly features. Initially, we had some issues with syncing and some functionality concerns, but a lead person from the Parex Bridge team got right onto it, and after a few zoom calls, our issues were solved and tweaked as to exactly how we wanted them to be. We are really happy with the outcome as being able to autosync now frees up some our key resources who can focus on other needs within our business. Thank you Kumar!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Great app and very helpful support that will do anything possible to get specific situations working.

Using app

4 months

Total reviews

1

Average rating

5.0