All reviews

Rating Breakdown

  • 5
    98% (250 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

April 9, 2020

We had some initial problems with the setup but the bridge team worked really hard to make this work and now we have a very efficient link that deals with multiple payments on orders. Highly recommend this app for people with orders that are paid over time.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2020

One quick adjustment the developer made on Bridge to make sure discounts were in place and all is well. Very quick technical support and so far the app is doing exactly what it is supposed to do.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2020

7 months into the integration and I needed some more adjustments made to this App and how it delivered invoices into Xero, yet again Kumar was quick to respond and although not able to do exactly what I offered, he gave me another solution which was better than I asked for in the first place. 5/5 for me!! A few months into having this App, I am still REALLY happy. Support is quick and efficient. Previous Review: Very happy with the App. Have needed to contact support a couple of times to 'tweak' things specific to my business but I now have it feeding directly to Xero enabling customers to be matched with exisiting customers or creating new customers. The invoices are now being created and I don't need to do any adjustments so I can now just reconcile. This is going to save me HEAPS of time. Thank you Xero Bridge and Kumar :-)

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2020

Saves so much time once setup, and Kumar is fantastic with his support. We are loading it onto our other store as well.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

April 1, 2020

This app actually did what I wanted it to do. I have been looking for some time and no other apps come close! Kumar was very helpful and customised all the settings for me and responded promptly when I had a request. Would definitely recommend.

Store

GN Ltd

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2023

Actually amazing. Have been using this app for 3 years, great pricing and actually works. Excellent super speedy responses to questions. A+!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2020

This app is FANTASTIC, EFFICIENT and COST EFFECTIVE! For it's low price it is very accessible to all business sizes and types, automatically syncing between Xero and Shopify into a sorting account which then makes the adjustment for the transaction fees that Shopify charge on each payment - which really does make the book keeping effortless and hassle free. With only having one small query, it was so simple to message support to which I received a response within an hour! I honestly couldn't recommend a better app to effortlessly sync with Xero.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2020

It's early days but the developers have been super helpful. They've managed to transfer all of our transactions over for us and it was a super simple set up.

Using app

About 4 years

Total reviews

15

Average rating

4.7

5 / 5 Share

March 2, 2020

This was actually set up by my colleague who has a lot of knowledge regarding system integration so can't speak as to how easy/hard it was to put in place, however, since it has been set up it has been running perfectly well. I recently had to contact their software support team, as i thought i had changed a setting which would cause problems, and was pleasantly surprised that i was contacted within a couple of hours. Kumar emailed me and took me through the situation step by step which was very helpful. Would recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

This app and this team go above and beyond. We were initially using another Xero transfer app that did not work very well. XeroBridge's team goes above and beyond when it comes to customer service. Their response time is extremely fast, and they are very flexible in approaching problem solving. I could not be happier with this app!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2020

Really impressed with the support. Very quick and very helpful. Each issue we have had has been dealt with quickly and intelligently, with workarounds developed by Xero Bridge to meet our needs. The app sends the data to Xero just how we need it to. Our only limitations are with the data supplied by Shopify.

Store

Yoto

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

Best app for connecting XERO to Shopify easily! I've used other apps and only had problems with them that cost us thousands of dollars to fix within our accounts in XERO. Not only is this app great, doing exactly what it should but by far comes with the best customer service I've probably experienced from any company to date. They always have gone above and beyond resolve all of our crazy issues that happen time to time doing the volumes that we do things are bound to have issues here and there and it's crucial to have a support team that jumps onto them and resolves them quickly which these guys do just that!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2020

I'm grateful for this app. The pricing is better than others and it's working perfectly. Support helped me with a tiny problem quickly. Thank you! Update: March 4, 2020: Kumar was wonderful with some help I needed for a special situation. I'd give 10 stars if I could! Thank you, Kumar!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 26, 2020

I used this app to help me to reconcile Shopify transactions in XERO after the original app from Shopify stopped to function properly. It works well after the initial set up which demanded some small assistance with a couple of emails from Mr. Kumar - many thanks. The App does not help to reconcile transactions via Amazon payments, but I hope it will be able to do it once in the future. Now I have to manually add Amazon Payments commission into each deal through Amazon when I reconcile it in Xero. It should not be a big deal to automate it and I hope it will be done at one moment.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

We have been using this app for our Shopify Xero feed. Very impressed so far. We had a small glitch which required some tech support and the help was incredible. It was a messy pice of work to resolve but we sorted it and the system is now working well. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2020

These guys have been amazing with their support. Itis rare to find a company that actually wants to help you AND has the skill to do it

Using app

Almost 2 years

Total reviews

9

Average rating

3.1

5 / 5 Share

Jan. 6, 2020

After setting this app up I have not had to revisit it. Invoices are created and reconsiled with one click. Perfect.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

Great app. Always syncs perfectly with Xero once you have it set up accurately. Great support team who have improved the app based on feedback. Always willing to help with any issues I had at set up. Made my job easier.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2019

Amazing support and step by step guidance from the support team. Could not recommend Xero Bridge enough it is saving us hours of work. Thank you especially to Kumar for your all of your help.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

I had a couple of teething issues getting started and getting my store syncing the data I wanted into Xero using XeroBridge. I contacted support and they had my issues sorted out and the syncing working perfectly quite quickly. Quick, efficient, helpful support! I highly recommended this app.

Using app

3 months

Total reviews

2

Average rating

5.0