Xero Bridge by Parex
Shopify to Xero integration
Rating
5.0
feedback
266
chart
#579
All reviews
Rating Breakdown
March 28, 2023
Actually amazing. Have been using this app for 3 years, great pricing and actually works. Excellent super speedy responses to questions. A+!
March 20, 2020
This app is FANTASTIC, EFFICIENT and COST EFFECTIVE! For it's low price it is very accessible to all business sizes and types, automatically syncing between Xero and Shopify into a sorting account which then makes the adjustment for the transaction fees that Shopify charge on each payment - which really does make the book keeping effortless and hassle free. With only having one small query, it was so simple to message support to which I received a response within an hour! I honestly couldn't recommend a better app to effortlessly sync with Xero.
March 5, 2020
It's early days but the developers have been super helpful. They've managed to transfer all of our transactions over for us and it was a super simple set up.
March 2, 2020
This was actually set up by my colleague who has a lot of knowledge regarding system integration so can't speak as to how easy/hard it was to put in place, however, since it has been set up it has been running perfectly well. I recently had to contact their software support team, as i thought i had changed a setting which would cause problems, and was pleasantly surprised that i was contacted within a couple of hours. Kumar emailed me and took me through the situation step by step which was very helpful. Would recommend.
Feb. 28, 2020
This app and this team go above and beyond. We were initially using another Xero transfer app that did not work very well. XeroBridge's team goes above and beyond when it comes to customer service. Their response time is extremely fast, and they are very flexible in approaching problem solving. I could not be happier with this app!
July 29, 2020
Really impressed with the support. Very quick and very helpful. Each issue we have had has been dealt with quickly and intelligently, with workarounds developed by Xero Bridge to meet our needs. The app sends the data to Xero just how we need it to. Our only limitations are with the data supplied by Shopify.
Feb. 18, 2020
Best app for connecting XERO to Shopify easily! I've used other apps and only had problems with them that cost us thousands of dollars to fix within our accounts in XERO. Not only is this app great, doing exactly what it should but by far comes with the best customer service I've probably experienced from any company to date. They always have gone above and beyond resolve all of our crazy issues that happen time to time doing the volumes that we do things are bound to have issues here and there and it's crucial to have a support team that jumps onto them and resolves them quickly which these guys do just that!
March 4, 2020
I'm grateful for this app. The pricing is better than others and it's working perfectly. Support helped me with a tiny problem quickly. Thank you! Update: March 4, 2020: Kumar was wonderful with some help I needed for a special situation. I'd give 10 stars if I could! Thank you, Kumar!
Jan. 26, 2020
I used this app to help me to reconcile Shopify transactions in XERO after the original app from Shopify stopped to function properly. It works well after the initial set up which demanded some small assistance with a couple of emails from Mr. Kumar - many thanks. The App does not help to reconcile transactions via Amazon payments, but I hope it will be able to do it once in the future. Now I have to manually add Amazon Payments commission into each deal through Amazon when I reconcile it in Xero. It should not be a big deal to automate it and I hope it will be done at one moment.
Jan. 23, 2020
We have been using this app for our Shopify Xero feed. Very impressed so far. We had a small glitch which required some tech support and the help was incredible. It was a messy pice of work to resolve but we sorted it and the system is now working well. Highly recommend.
Jan. 11, 2020
These guys have been amazing with their support. Itis rare to find a company that actually wants to help you AND has the skill to do it
Using app
Almost 2 years
Total reviews
9
Average rating
3.1
Jan. 6, 2020
After setting this app up I have not had to revisit it. Invoices are created and reconsiled with one click. Perfect.
Dec. 10, 2019
Great app. Always syncs perfectly with Xero once you have it set up accurately. Great support team who have improved the app based on feedback. Always willing to help with any issues I had at set up. Made my job easier.
Dec. 10, 2019
Amazing support and step by step guidance from the support team. Could not recommend Xero Bridge enough it is saving us hours of work. Thank you especially to Kumar for your all of your help.
Jan. 29, 2020
I had a couple of teething issues getting started and getting my store syncing the data I wanted into Xero using XeroBridge. I contacted support and they had my issues sorted out and the syncing working perfectly quite quickly. Quick, efficient, helpful support! I highly recommended this app.
Nov. 24, 2019
Fantastic customer support. Answered quickly and offered further support. Syncing without issue to Xero.
Nov. 22, 2019
I can't believe how good this is! Although I am waiting on a few customisations, I can see that it will be solved and just BRILLIANT in no time! Highly recommend.
Nov. 22, 2019
I am so impressed with this app and the support. I needed help in a couple of areas the and team were quick and efficient to help and fix. I highly recommend this app.
Nov. 19, 2019
Awesome features, great to find a xero integration app that actually works. Beyond that, their support is unparalleled. Their head developer contacted me immediately and started a web conference call to resolve my problem. We spent some time going over setup. When I asked him where he was he replied “India” then I asked what time it was there and he said around 1AM in the morning!
Nov. 15, 2019
Highly Recommend! I used this app to be able to automatically sync my Shopify orders into Xero. I needed quite a few months synced and noticed this app would only sync back to 3months... so I emailed the support team and my experience with them was EXCELLENT! They are the most helpful and understanding support team and they always email you back within a few hours. They were so patient with me (as I am still learning a lot!) and everything works perfectly now...this app makes my life so much easier. I highly recommend !!!