All reviews

Rating Breakdown

  • 5
    98% (250 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Nov. 24, 2019

Fantastic customer support. Answered quickly and offered further support. Syncing without issue to Xero.

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

I can't believe how good this is! Although I am waiting on a few customisations, I can see that it will be solved and just BRILLIANT in no time! Highly recommend.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 22, 2019

I am so impressed with this app and the support. I needed help in a couple of areas the and team were quick and efficient to help and fix. I highly recommend this app.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

Awesome features, great to find a xero integration app that actually works. Beyond that, their support is unparalleled. Their head developer contacted me immediately and started a web conference call to resolve my problem. We spent some time going over setup. When I asked him where he was he replied “India” then I asked what time it was there and he said around 1AM in the morning!

Using app

6 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 15, 2019

Highly Recommend! I used this app to be able to automatically sync my Shopify orders into Xero. I needed quite a few months synced and noticed this app would only sync back to 3months... so I emailed the support team and my experience with them was EXCELLENT! They are the most helpful and understanding support team and they always email you back within a few hours. They were so patient with me (as I am still learning a lot!) and everything works perfectly now...this app makes my life so much easier. I highly recommend !!!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2019

Though i was familiar with Xero, I was new to shopify and needed a solution to bring over the order details without having to manually check the vat rate on each one. I Had a few problems configuring it correctly in the beginning, but that's mainly down to my own lack of experience in this area rather than the app itself, and once you understand what its doing, they have made it really simple to work with. The support service was quick to respond, eager to help, and pleasure to deal with. Thank you.

Using app

About 2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

I love this app, best accounting program around. Also, if you need help, they are super quick to fix any issues. Highly recommend this app. Thank you

Using app

3 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Oct. 28, 2019

I used to use another app for integrating my Shopify store to Xero but now we have moved as we were having lots of issues. The fact that you can set up a holding account for all the invoices, refunds and payment fees is great as when it comes to matching the bank statement lines is a 2min job instead of the hours / days that it used to take me. Keep up the good work.

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 28, 2019

I highly recommend both this software and the company. It just works! It is far better than the Bold app we were using which had repeated failures, high cost and poor support. The support from Parex is excellent, especially from Kumar who helped us with requirements we had with taxable and non taxable sales and the way they are posted in Xero. Kumar and the developer team worked with us over a period of time to get the requirements, changes and testing done. This has saved us many hours of manual work in Xero. Really excellent service. Thankyou.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2019

We are so pleased with this app. Customer service is fantastic. I hope to see the new version of this app for more detailed integration such as to sync received orders separately in XERO based on sales channels ( Amazon, eBay and for other marketplaces ). Also, to sync the receivable amount from the marketplaces and paid marketplaces` commission separately.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2019

Some configuration / set-up questions and issues, but the support was very responsive and helpful, with all queries resolved within 24 hours.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

Seems good so far, moving over from the bold app as their pricing is rediculous. if you are thinking of moving, then do it. We use it on our personalised and ashes memorial jewellery site www.annalise.co.uk

Using app

About 3 hours

Total reviews

46

Average rating

4.6

5 / 5 Share

Sept. 17, 2019

Customer service is fantastic, have had a couple of minor issues with the app and I've always received a prompt response and a quick fix.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

We rarely leave reviews, however we're incredibly impressed by this app! It works seamlessly out of the box and can accommodate complex setups and different tax rates without any adjustments, which is something that is usually quite time consuming to configure. Five stars!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2019

I'm so pleased with this app. Migrated to Xero this month and was very concerned about how to integrate smoothly with our two Shopify stores. This app has worked perfectly and the support has been second to none. Thank you very much!

Using app

10 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 8, 2019

I switched from the bold app and this app is just an awesome app and fantastic support, the settings would only allow me to import from more then a few months previous but I contacted support and they replied very fast helping me import data from further back. Extremely easy to use plus good priceing.

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 3, 2019

I made the switch from Bold Xero and I can't be any happier with this app. Does the job as it is supposed to, and the customer service are amazing...fast and knowledgeable. With Bold, many invoices were not exported and I had to spend hours each month doing manual entry. With Xero bridge, every invoice is exported in a clean way...saves me lots of hours.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2019

I love this app makes my Xero reconciliation much easier. I have used other apps but this one is the best so far

Store

JDH AU

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2019

This company is great. This app is much more seamless than any of the other apps. The price is reasonable, and the support is outstanding. Couldn't recommend this more.

Using app

About 19 hours

Total reviews

4

Average rating

3.8

5 / 5 Share

Aug. 3, 2019

Great service when I have had problems and works so much better than the official Xero ap at a cheaper price. Highly recommend trying it.

Using app

2 months

Total reviews

6

Average rating

4.5