Xero Bridge by Parex

July 29, 2020

Really impressed with the support. Very quick and very helpful. Each issue we have had has been dealt with quickly and intelligently, with workarounds developed by Xero Bridge to meet our needs. The app sends the data to Xero just how we need it to. Our only limitations are with the data supplied by Shopify.

Feb. 18, 2020

Best app for connecting XERO to Shopify easily! I've used other apps and only had problems with them that cost us thousands of dollars to fix within our accounts in XERO. Not only is this app great, doing exactly what it should but by far comes with the best customer service I've probably experienced from any company to date. They always have gone above and beyond resolve all of our crazy issues that happen time to time doing the volumes that we do things are bound to have issues here and there and it's crucial to have a support team that jumps onto them and resolves them quickly which these guys do just that!

March 4, 2020

I'm grateful for this app. The pricing is better than others and it's working perfectly. Support helped me with a tiny problem quickly. Thank you! Update: March 4, 2020: Kumar was wonderful with some help I needed for a special situation. I'd give 10 stars if I could! Thank you, Kumar!

Jan. 26, 2020

I used this app to help me to reconcile Shopify transactions in XERO after the original app from Shopify stopped to function properly. It works well after the initial set up which demanded some small assistance with a couple of emails from Mr. Kumar - many thanks. The App does not help to reconcile transactions via Amazon payments, but I hope it will be able to do it once in the future. Now I have to manually add Amazon Payments commission into each deal through Amazon when I reconcile it in Xero. It should not be a big deal to automate it and I hope it will be done at one moment.

Jan. 23, 2020

We have been using this app for our Shopify Xero feed. Very impressed so far. We had a small glitch which required some tech support and the help was incredible. It was a messy pice of work to resolve but we sorted it and the system is now working well. Highly recommend.

Jan. 11, 2020

These guys have been amazing with their support. Itis rare to find a company that actually wants to help you AND has the skill to do it

Jan. 6, 2020

After setting this app up I have not had to revisit it. Invoices are created and reconsiled with one click. Perfect.

Dec. 10, 2019

Great app. Always syncs perfectly with Xero once you have it set up accurately. Great support team who have improved the app based on feedback. Always willing to help with any issues I had at set up. Made my job easier.

Dec. 10, 2019

Amazing support and step by step guidance from the support team. Could not recommend Xero Bridge enough it is saving us hours of work. Thank you especially to Kumar for your all of your help.

Jan. 29, 2020

I had a couple of teething issues getting started and getting my store syncing the data I wanted into Xero using XeroBridge. I contacted support and they had my issues sorted out and the syncing working perfectly quite quickly. Quick, efficient, helpful support! I highly recommended this app.

Nov. 24, 2019

Fantastic customer support. Answered quickly and offered further support. Syncing without issue to Xero.

Nov. 22, 2019

I can't believe how good this is! Although I am waiting on a few customisations, I can see that it will be solved and just BRILLIANT in no time! Highly recommend.

Nov. 22, 2019

I am so impressed with this app and the support. I needed help in a couple of areas the and team were quick and efficient to help and fix. I highly recommend this app.

Nov. 19, 2019

Awesome features, great to find a xero integration app that actually works. Beyond that, their support is unparalleled. Their head developer contacted me immediately and started a web conference call to resolve my problem. We spent some time going over setup. When I asked him where he was he replied “India” then I asked what time it was there and he said around 1AM in the morning!

Nov. 15, 2019

Highly Recommend! I used this app to be able to automatically sync my Shopify orders into Xero. I needed quite a few months synced and noticed this app would only sync back to 3months... so I emailed the support team and my experience with them was EXCELLENT! They are the most helpful and understanding support team and they always email you back within a few hours. They were so patient with me (as I am still learning a lot!) and everything works perfectly now...this app makes my life so much easier. I highly recommend !!!

Nov. 15, 2019

Though i was familiar with Xero, I was new to shopify and needed a solution to bring over the order details without having to manually check the vat rate on each one. I Had a few problems configuring it correctly in the beginning, but that's mainly down to my own lack of experience in this area rather than the app itself, and once you understand what its doing, they have made it really simple to work with. The support service was quick to respond, eager to help, and pleasure to deal with. Thank you.

Nov. 12, 2019

I love this app, best accounting program around. Also, if you need help, they are super quick to fix any issues. Highly recommend this app. Thank you

Oct. 28, 2019

I used to use another app for integrating my Shopify store to Xero but now we have moved as we were having lots of issues. The fact that you can set up a holding account for all the invoices, refunds and payment fees is great as when it comes to matching the bank statement lines is a 2min job instead of the hours / days that it used to take me. Keep up the good work.

Oct. 28, 2019

I highly recommend both this software and the company. It just works! It is far better than the Bold app we were using which had repeated failures, high cost and poor support. The support from Parex is excellent, especially from Kumar who helped us with requirements we had with taxable and non taxable sales and the way they are posted in Xero. Kumar and the developer team worked with us over a period of time to get the requirements, changes and testing done. This has saved us many hours of manual work in Xero. Really excellent service. Thankyou.

Oct. 14, 2019

We are so pleased with this app. Customer service is fantastic. I hope to see the new version of this app for more detailed integration such as to sync received orders separately in XERO based on sales channels ( Amazon, eBay and for other marketplaces ). Also, to sync the receivable amount from the marketplaces and paid marketplaces` commission separately.