All reviews

Rating Breakdown

  • 5
    97% (268 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 99% (272)
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5 / 5 Share

May 27, 2020

Works very well, with great support if required. Better than the previous App we used and lower cost.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 14, 2020

Easy to use, and great support from Kumar, responded properly and helped me solve my issues. I would highly recommend

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

Fantastic app and very speedy and helpful support from Kumar. After a few emails educating me on how to use the software, it works seamlessly now and syncs over almost immediately when an order comes in. Very happy!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

The app is very user friendly, however when I opted for the 'holding account' which wasn't working for our type of business and transactions, the staff at Xero Bridge are hands down the nicest most helpful and knowledgable support you could ask for. Fixed and reset all our issues so we could start from scratch again with all orders re-synced. Timely responses to all emails with complete results every time. Thank you so much! Sam & Niccii.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2020

Exactly what I was looking for. Saves me hours of work. Some kinks needed to be worked out in the beginning, but customer support was very helpful.

Using app

20 days

Total reviews

14

Average rating

4.0

5 / 5 Share

April 30, 2020

Since changing to this integration all the orders are now actually in Xero. I checked one order and it only took 8 mins for an order with over 20 items to sync across to Xero. Support team has been excellent and my queries have been answered very quickly and more importantly accurately. Very impressed with this integration - the time and frustration it has saved has been of enormous help.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2020

We needed to sync with Xero accounting and as we publish children's books, some of the purchases are zero rated VAT. This app really helped us to do this and Kumar was very helpful guiding us through the setup. Saved us hours of admin. Many thanks to the Xero Bridge team for an excellent job. UPDATE: More help needed with our complex VAT and getting data from PayPal. The team at Xero Bridge were great as always and can't fault them. Would recommend in an instant.

Using app

13 days

Total reviews

19

Average rating

4.9

5 / 5 Share

April 15, 2020

Absolutely outstanding app that does what it says, with great support, at a very reasonable price. The app is saving us a lot of time in both order entry to Xero, inventory management, and bank reconciliation. Kumar has gone above and beyond in support. Xero Bridge has helped solve the necessary but mundane tasks of back end management through excellent automation. It allows us to now concentrate on front end tasks that benefit our customers (better product descriptions / images / videos / promotions etc) Well done Xero Bridge team.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2020

We had some initial problems with the setup but the bridge team worked really hard to make this work and now we have a very efficient link that deals with multiple payments on orders. Highly recommend this app for people with orders that are paid over time.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2020

One quick adjustment the developer made on Bridge to make sure discounts were in place and all is well. Very quick technical support and so far the app is doing exactly what it is supposed to do.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2020

Saves so much time once setup, and Kumar is fantastic with his support. We are loading it onto our other store as well.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

April 1, 2020

This app actually did what I wanted it to do. I have been looking for some time and no other apps come close! Kumar was very helpful and customised all the settings for me and responded promptly when I had a request. Would definitely recommend.

Store

GN Ltd

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2023

Actually amazing. Have been using this app for 3 years, great pricing and actually works. Excellent super speedy responses to questions. A+!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2020

It's early days but the developers have been super helpful. They've managed to transfer all of our transactions over for us and it was a super simple set up.

Using app

1 day

Total reviews

15

Average rating

4.7

5 / 5 Share

March 2, 2020

This was actually set up by my colleague who has a lot of knowledge regarding system integration so can't speak as to how easy/hard it was to put in place, however, since it has been set up it has been running perfectly well. I recently had to contact their software support team, as i thought i had changed a setting which would cause problems, and was pleasantly surprised that i was contacted within a couple of hours. Kumar emailed me and took me through the situation step by step which was very helpful. Would recommend.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

This app and this team go above and beyond. We were initially using another Xero transfer app that did not work very well. XeroBridge's team goes above and beyond when it comes to customer service. Their response time is extremely fast, and they are very flexible in approaching problem solving. I could not be happier with this app!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2020

Really impressed with the support. Very quick and very helpful. Each issue we have had has been dealt with quickly and intelligently, with workarounds developed by Xero Bridge to meet our needs. The app sends the data to Xero just how we need it to. Our only limitations are with the data supplied by Shopify.

Store

Yoto

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

Best app for connecting XERO to Shopify easily! I've used other apps and only had problems with them that cost us thousands of dollars to fix within our accounts in XERO. Not only is this app great, doing exactly what it should but by far comes with the best customer service I've probably experienced from any company to date. They always have gone above and beyond resolve all of our crazy issues that happen time to time doing the volumes that we do things are bound to have issues here and there and it's crucial to have a support team that jumps onto them and resolves them quickly which these guys do just that!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2020

I used this app to help me to reconcile Shopify transactions in XERO after the original app from Shopify stopped to function properly. It works well after the initial set up which demanded some small assistance with a couple of emails from Mr. Kumar - many thanks. The App does not help to reconcile transactions via Amazon payments, but I hope it will be able to do it once in the future. Now I have to manually add Amazon Payments commission into each deal through Amazon when I reconcile it in Xero. It should not be a big deal to automate it and I hope it will be done at one moment.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

We have been using this app for our Shopify Xero feed. Very impressed so far. We had a small glitch which required some tech support and the help was incredible. It was a messy pice of work to resolve but we sorted it and the system is now working well. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0