Xero Bridge by Parex
Shopify to Xero integration
Rating
4.9
feedback
255
chart
#620
All reviews
Rating Breakdown
April 20, 2024
Found an issue where the order amount was not synced to Xero correctly after removing some items from the order. Rushabh reached out to me and worked out a solution with their tech team to solve the issue. Good job!
Thank you for your patience. We sincerely apologise for the issue that you are facing. I am the partnerships manager and will take up this issue. We have already contacted Shopify for this to see the reason for the failure to receive the updates. Please give us 2-3 days to that we can check this. We will reply to you in the email as well.
March 20, 2024
The support staff is even better than the app. They guide you all the way and resolve any issues you are facing. I had some trouble connecting both our stores to Xero, but Chirag, from customer support, made it all smooth. Highly recommended.
March 17, 2024
Has made life so easy and the support is incredible. So prompt and helpful. Easy set up. Couldn't be happier : )
March 11, 2024
Always great support, and this time from Abhi! Easy to use and quick to set up.
March 11, 2024
Excellent support. Very quick response and the app is very easy to use. We use it to transfer Shopify orders to Xero for our B2B invoicing. Would highly recommend.
Feb. 29, 2024
Highly Recommend! Works really well and could not ask for more. Customer support is first class and very responsive. If you need to connect Shopify to Xero, this is the app you need
Feb. 29, 2024
The app does exactly what it says and in reality, more. With the number of individual transaction we have, saved me at least an hour a day if not more. The support during set up from Abhi has been fantastic, very quick to respond and clear instructions when we needed to make changes, they have even, in a matter of days, developed the app to cover an area it did not and I just said it would be helpful. Did not expect them to make it happen and certainly not in 2 days. Highly Recommended
Feb. 27, 2024
I am new to Xero software so wanted to have an integration of my orders from Shopify which this app was able to provide. I am most impressed with the speed of customer service and the patience to manually re-sync orders and fees when needed. Thank you to the team (Mahek). It would be great if you could provide a simpler integrated solution for Afterpay.
Feb. 7, 2024
great reliable app, support is fantastic they are receptive to additional tweaks to the app.
Feb. 6, 2024
Mahek has gone over and above to help me with an issue.. I will never use any other app, we currently use Parex Bridge for 5 of our shopify stores and will never look back. Thanks guys you are absolutely amazing!
Jan. 31, 2024
We have used the app for a few months now, to import retail orders from Shopify into Xero and it works really well. We recently added a wholesale app to our Shopify store which required us to tag these orders and treat them differently in Xero (for example we wanted an tax invoice emailed to the customer). The support received from Abhi and the team was superb, they were able to create some customisations on their back end to facilitate everything we needed. Abhi always responded quickly and professionally too. I would definitely recommend the app, and the Parex team.
Jan. 23, 2024
Love this app and the support they give. I didn't think to ask for help when I messed something up on the Xero side of things, but when I eventually asked they had it all sorted out very quickly.
Jan. 12, 2024
Dec. 11, 2023
The app interface is not the most beautiful, but it works well and does what we need it to. But most importantly, the support from the team is perfect - quick, knowledgeable, and so far they have solved all 3 queries on the first response.
Dec. 7, 2023
This is a good connector. Expect hiccups along the way as it is normal. You can be assured this support time is covering your back when you get into one. Turn-around for issues are at most 1 working day. Highly recommend.
Dec. 1, 2023
Brilliant, helpful and very efficient, highly recommend this app, thank you Mahek.
Oct. 31, 2023
Great app that makes reconciling shopify orders to Xero so easy. The staff are always so helpful and attentive when you have any questions about the product or the settings. Very happy with the service!
Oct. 23, 2023
We've been using the app for a few months now and each time we need support to assist us in syncing some old data is doe quickly and efficiently! Great app and great support!!