All reviews

Rating Breakdown

  • 5
    98% (260 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 31, 2024

We have used the app for a few months now, to import retail orders from Shopify into Xero and it works really well. We recently added a wholesale app to our Shopify store which required us to tag these orders and treat them differently in Xero (for example we wanted an tax invoice emailed to the customer). The support received from Abhi and the team was superb, they were able to create some customisations on their back end to facilitate everything we needed. Abhi always responded quickly and professionally too. I would definitely recommend the app, and the Parex team.

Store

Roamer

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Love this app and the support they give. I didn't think to ask for help when I messed something up on the Xero side of things, but when I eventually asked they had it all sorted out very quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

The app interface is not the most beautiful, but it works well and does what we need it to. But most importantly, the support from the team is perfect - quick, knowledgeable, and so far they have solved all 3 queries on the first response.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

This is a good connector. Expect hiccups along the way as it is normal. You can be assured this support time is covering your back when you get into one. Turn-around for issues are at most 1 working day. Highly recommend.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Brilliant, Very helpful and very efficient, highly recommend this app, thank you Mahek.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Excellent service, app works amazingly. Very happy. Thank you team

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Great app that makes reconciling shopify orders to Xero so easy. The staff are always so helpful and attentive when you have any questions about the product or the settings. Very happy with the service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Excellent product & service, always!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

We've been using the app for a few months now and each time we need support to assist us in syncing some old data is doe quickly and efficiently! Great app and great support!!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Very good support!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

Easy set up/helpful service centre

Store

KUMA

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Great app that really saves time. I have had a few sync issues with Shopify, and the reason for the sync failure hasn't been immediately obvious but Mahek in support was really quick in advising the issue and helping me resolve it. Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Very Accomodating for my queries. They will do their best to set the things right!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Fast response and resolution

Using app

Almost 2 years

Total reviews

10

Average rating

3.4

5 / 5 Share

Sept. 19, 2023

I have been using this app since we moved over to the shopify platform and it is the best at moving your sales into your Xero codes that I have found. Only had one small problem and I contacted the developer and received a fix for it straight away. Highly recommend this app.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

The app does everything it says it will do and the tech support is very quick and very thorough. I went through 4 different apps to try and solve Shopify to Xero integration - none of them had the features and ease of this app. The design is very clunky, but everything works great. Highly recommend for Australian businesses especially re. tax codes and updated orders. It's quite surprising that the other more expensive looking apps don't solve basic Shopify to Xero tax rates and updated orders. Great work Parex.

Using app

2 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 14, 2023

Great solution for multi Shopify stores and excellent customer service.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Having recently moved to using this App from a larger inventory system, the support we have received in the initial set up has been awesome. Super helpful, quick and responsive couldn't ask for more! Best value App we've used. Thank you!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Great service by the team, they informed us some functions that we were not aware of and the communication have been helpful via email and explain to us clearly as we are not accountants or bookkeeper for this matter. App works fine with my Xero. Mahek has been helpful! Thank you.

Using app

About 3 years

Total reviews

1

Average rating

5.0