All reviews

Rating Breakdown

  • 5
    98% (250 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Oct. 12, 2022

This app does everything I need for my Shopify - Xero integration. Tax Rates in my country sorted Different tax rates for different items where needed (had trouble with other apps) Automatically assigning different products to different xero accounts (had trouble with other apps). Skip the research phase and just go with this app - the support team where super attentive to get things set up how I need them for my business and has been smooth sailings since.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 24, 2022

Mahek has been absolutely amazing. He patiently went back and forth with me on about 30 questions I had before installing the app over the course of a few months. App is now installed and work's great! The Xero Inventory Sync is a godsend and works perfectly.

Store

nztack

Using app

24 days

Total reviews

8

Average rating

3.9

5 / 5 Share

Sept. 23, 2022

I use this app to transfer our wholesale customers from Shopify to Xero and this app is absolutely perfect for our needs. The customer support has been fantastic, especially Mahek who has been so patient and speedy with all of my requests. I needed to transfer only my wholesale orders and not my retail orders, apply different invoice due dates (using tags) and many other customizations and the team were able to do all this for me. They were also able to backdate orders - fantastic! Thank you so much to the creators and the team. You have made my life much easier!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Amazing support and help! Super quick and only have great things to say about them. Highly recommended

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Saves so much time! works as expected with great customer service. Takes some time to set up, but definitely worth it in the long run.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Easy to integrate. Have had several queries and customer service is always 10/10. This app saves huge amounts of time pulling the data from our store into our accounts

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

App is reliably translating data across, and developers have been incredibly helpful with advanced setup options.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

I have been extremely impressed by the support provided by Parex Bridge - they have responded to my queries and requests very promptly, even introducing a new feature within a matter of days at my request! Would highly recommend.

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 26, 2022

I have been having issues between Ebay and Shopify and then in turn XERO. The issue is on the Ebay side and the way it deals with GST. After not being able to resolve the issue with Ebay I reached out to the Parex team who were only to happy to come up with a solution and then implement it in less than 24 hours. Top Service!!!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

I was using another syncing app to connect Shopify to Xero which was inefficient. What a relief to have found Parex! Great easy app to use, does everything it says it will do and the customer service is outstanding.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2022

AMAZING!! Parex app is soo helpful in syncing all our Shopify/Amazon/eBay orders into Xero. The customer service is EXEMPLARY. Without a doubt the best tech support I've ever dealt with. The team is always super responsive and never fail to provide the right answer. Thanks Parex!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2022

Excellent app. Easy to use. Customer service is quick and efficient. My setup was complex but they sorted it out without issue. I have come back to them a few times when I have changed my processes and they have updated it without concern.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2022

this app works perfectly and I loved the sync button, where you can sync manually. Mahek and Abhi (the technical support) is being 10000% helpful and solve the problems. thank you so much

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Mostly straight forward but had a few issues with setup but their help desk team were able to take us through via their online chat (convenient) and helped us with a solution. Thank you

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

Parex Bridge support staff have been nothing but prompt and concise with their support - even going above and beyond. I dealt with Mahek and am super happy with the support I received. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Very happy with this app. Help me to sort out all the payments from Shopify, Afterpay and Paypal. Thanks Abhi for prompt communication with all my enquires. Will recommend to others!

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2022

Sync order to Xero accurately and support is helpful. Fair pricing. Resolve our issue with some order sync promptly.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

This app is an absolute life saver! The app saves us so much time by importing all our Shopify sales straight into Xero making reconciliation a breeze. The customer service is outstanding too! I've had two queries and each time they resolved everything for me immediately - one of them was even on a Saturday! Very reassuring to know they are so responsive. Highly recommend it!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2022

There's no doubt this is an excellent app ( you can see the scores ) but for me the sign of a great product is the service when there's an issue. We just had stellar service from Parex during our first financial quarter of installation sorting out an EU VAT / OSS issue - Communications started from a chat app which in the wrong hands can be a dreadful experience, but here I spoke to the same person all the way through our issue .. It's now resolved with absolutely minor intervention from us which leads me to believe the support team know every single inch of both Shopify's API, their App's ( excellent ) capabilities and Xero .. There are other options for linking Xero to Shopify - please fully test this one first - It seems to do absolutely everything you need - Plus you will end up speaking to a caring, respectful and immensely knowledgeable team if you have any issues.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2022

excellent apps, great support and service. The team have helped me overcome issues within Xero promptly, highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

3.0