All reviews

Rating Breakdown

  • 5
    98% (260 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

July 13, 2022

AMAZING!! Parex app is soo helpful in syncing all our Shopify/Amazon/eBay orders into Xero. The customer service is EXEMPLARY. Without a doubt the best tech support I've ever dealt with. The team is always super responsive and never fail to provide the right answer. Thanks Parex!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 11, 2022

Excellent app. Easy to use. Customer service is quick and efficient. My setup was complex but they sorted it out without issue. I have come back to them a few times when I have changed my processes and they have updated it without concern.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2022

this app works perfectly and I loved the sync button, where you can sync manually. Mahek and Abhi (the technical support) is being 10000% helpful and solve the problems. thank you so much

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

Mostly straight forward but had a few issues with setup but their help desk team were able to take us through via their online chat (convenient) and helped us with a solution. Thank you

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

Parex Bridge support staff have been nothing but prompt and concise with their support - even going above and beyond. I dealt with Mahek and am super happy with the support I received. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Very happy with this app. Help me to sort out all the payments from Shopify, Afterpay and Paypal. Thanks Abhi for prompt communication with all my enquires. Will recommend to others!

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2022

Sync order to Xero accurately and support is helpful. Fair pricing. Resolve our issue with some order sync promptly.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2022

This app is an absolute life saver! The app saves us so much time by importing all our Shopify sales straight into Xero making reconciliation a breeze. The customer service is outstanding too! I've had two queries and each time they resolved everything for me immediately - one of them was even on a Saturday! Very reassuring to know they are so responsive. Highly recommend it!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2022

There's no doubt this is an excellent app ( you can see the scores ) but for me the sign of a great product is the service when there's an issue. We just had stellar service from Parex during our first financial quarter of installation sorting out an EU VAT / OSS issue - Communications started from a chat app which in the wrong hands can be a dreadful experience, but here I spoke to the same person all the way through our issue .. It's now resolved with absolutely minor intervention from us which leads me to believe the support team know every single inch of both Shopify's API, their App's ( excellent ) capabilities and Xero .. There are other options for linking Xero to Shopify - please fully test this one first - It seems to do absolutely everything you need - Plus you will end up speaking to a caring, respectful and immensely knowledgeable team if you have any issues.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2022

excellent apps, great support and service. The team have helped me overcome issues within Xero promptly, highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

May 24, 2022

Really pleased with this app. Was using an alternative that was free but as the business grew this wasn't possible. For just $10 a month the information is automatically uploaded into Xero; really easy!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2022

This is an excellent app with fast, friendly support. We recently moved our back-office system over to Xero and were looking for a way to import orders automatically from our 3 Shopify stores. This app does that as well as importing the associated customer payments and Shopify payouts. We had a couple of small queries during setup, although it has to be said that setup is very simple and these queries were due to our own particular operational requirements rather than any issue with the app. Parex Support were very quick and efficient in addressing these for us. All in all a great app that continues to work very well since we installed it.

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2022

Do not hesitate - hands down the best customer service I have received from any Shopify App developer. Fast and Efficient turn around, and willing to make small changes. Simple and Easy interface that does everything you need it to. Highly Reccomended

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2022

Very useful app for Xero integration. It syncs orders whenever required and can re syncs orders which can update all orders again with correct information.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2022

It was tricky finding an app that would sync both invoices and stock levels between Xero and Shopify whilst still being affordable but Xero Bridge pulls it off. I had a bit of issue with setting up the product sync but their support helped me out and got everything sorted out. Every time I have had a question or query or needed any help with set up, the support team have been incredibly helpful and gotten things sorted for me in no time. I definitely recommend.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2022

Takes a little time to get it all set up, especially if you are using the inventory module as well, but it saves you so much time & the support from their team is faultless! Highly recommended!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2022

I've been using Parex Bridge for a year. It works really well and the guys are always so helpful and attentive for any specific changes needed. I actually left for a couple of days to use another app, but quickly came back. For $10 a month it's great value and I'd highly recommend it. The support is great and they are willing to work with you to solve any problem.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

We've been using this app for two years now, and it does exactly what we need without fancy bells and whistles, which is to sync our Shopify invoices to Xero so that we can track our sales tax, merchant fees and income streams. We've needed a few custom tweaks along the way, and the communication with the Xero Bridge team has always been fast and excellent. We now have this app installed across three Shopify sites. Highly recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

we opted to use Parex for our e-commerce needs to sync Xero with shopify. The support team was very helpful and the pricing very reasonable to other competitors and the functionality works perfectly!

Using app

20 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 13, 2022

The team was able to cater for our specific needs when creating invoices for specific orders. Thanks again!

Using app

About 1 month

Total reviews

1

Average rating

5.0