XERO Order & Inventory Sync for Shopify

XERO Order & Inventory Sync

Easy Xero Sync of Store Sales and Inventory for Reconciliation

Developer

Rating

2.8

feedback

150

Reviews

chart

#6,925

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    7%
  • Less than a year
    35%
  • More than a year
    56%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the app's functionality in syncing Shopify data with Xero, saving time, and providing essential bookkeeping features. Users also praise the responsive and helpful support team, mentioning specific support agents like Daniel, Irfan, and Nikhil who have resolved issues promptly. Additionally, some users find the automation and daily reconciliation features beneficial for their business operations. However, on the negative side, there are consistent complaints about poor customer service, issues with syncing data accurately, and lack of proper instructions for troubleshooting. Some users have faced challenges with manual mapping, errors in data exports, and recurring problems that have not been adequately addressed by the support team.

Highlights

Mixed reviews with positive feedback on functionality and time-saving features
Responsive and helpful support team
Challenges with syncing data accurately and poor customer service
Issues with manual mapping and errors in data exports
Lack of proper instructions for troubleshooting

Rating Breakdown

  • 5
    27% (40 ratings)
  • 4
    11% (16 ratings)
  • 3
    5% (8 ratings)
  • 2
    6% (9 ratings)
  • 1
    51% (77 ratings)

Reviews with Text

  • 99% (149)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2025

Daniel was so helpful with resolving an issue for me. He responded very quickly also. I've found the app works really well and saves a lot of time.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Using app

Over 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 18, 2025

Terrible support... there was no instructions on how to sync the app with XERO when BOLD upgrade and made changes to the app, so the whole app stopped working and ceased to sync with XERO, no help at all and no seamless integration

Using app

Almost 8 years

Total reviews

4

Average rating

3.3

5 / 5 Share

April 30, 2025

This app works really well for me. And they are fast and responsive to solve the minor issues I might occasionally have.

Using app

About 5 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 25, 2025

[URGENT] Please help with issue! (There were errors with your settings: Tax overrides) Cannot contact developer, 1 Star Review as NO SUPPORT! Shopify integration has stopped working, we are unsure as to why stopped or how to fix? I cannot upload screen shots and your app should have a support section not rely on this website contact us box. Cannot contact developer.

Using app

Almost 7 years

Total reviews

8

Average rating

2.9

All reviews

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