XERO Order & Inventory Sync

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's functionality in syncing Shopify data with Xero, saving time and streamlining their bookkeeping processes. The customer support team, particularly individuals like Daniel, Irfan, and Nikhil, received praise for their responsiveness and effectiveness in resolving issues. Users also highlighted the app's automation features and its ability to track sales types and best sellers effectively. On the negative side, several users expressed frustration with the app's lack of seamless integration, especially after updates or changes made by the developers. Issues with syncing, error messages, and manual data entry were common complaints. Some users mentioned poor customer service experiences, delays in responses, and difficulties in getting timely and effective solutions to their problems. Additionally, there were concerns about the high cost of the app compared to the level of service provided and the need for better mapping features to Xero.