XERO SYNC by BOLD

June 25, 2020

I spoke to Ronny for 5 minutes and he explained the app capabilities and found a solutions to my problem. He was very helpful and patient!! Thank you

June 8, 2020

Had a problem with it exporting from my shopify and contacted Bold support. i recieved great and quick help from Carter and he fixed the problem in minutes.

April 8, 2020

Really great support from Rony, he was able to solve my two issues in a matter of minutes. Thanks a lot!

March 7, 2020

Jericho has helped both times I have had issues creating product codes and using the mapping tool - he is fantastic!

Feb. 7, 2020

Thanks Nick for getting my app to work correctly. Exporting orders to xero nicely now. Seems very easy to use

Jan. 16, 2020

Bold customer support is excellent. Any issue I've ever had has been swiftly dealt with. If I ever have a query, Gursharandeep contacts me immediately. It is a very customer-centric approach, which as a store owner myself, I really appreciate the effort it takes. Very happy with all of these apps

Dec. 1, 2019

I have had a number of customers leave incorrect email addresses which has totally stuffed up my integration between Shopify and Xero. Jericho at Bold patiently helped me work through the issue over a number of days which got me back on track. Such great service!

Nov. 15, 2019

Had a great customer service experience on the live chat. Camilla was great help! they helped me with my Xero - Shopify intergration.

Aug. 22, 2019

We have a low number of relatively high-value transactions so are getting by using the free plan for now. It all works as it says on the packet. We had one issue with some exports and the support team were prompt to reply, very helpful and it's now all smooth sailing.

April 4, 2019

Needed support for product syncing. Chat support with Rushi and Sam was quick and easy. Thank you.

March 26, 2019

Makes life much easier! After working perfectly for a few months we had an issue with some data not exporting t Xero, great support from Nirav - fixed it up and exported the missing transactions in a couple of hours.

March 12, 2019

Was tricky to set up BUT the BOLD support team were absolutely fantastic at helping me! Now all integrating and saving me so much time

Feb. 28, 2019

Totally disappointed with bold. We are a not for profit sporting club and these monthly charges are steep for importing only to two accounts in xero. This app has been working well for us, however, we cannot afford Shopify fees, then bold fees, then xero fees just to sell tickets, oh and the fee for holding the event as well. For this price you need to offer different account codes for sales so the itemisation can be more discrete than what you currently offer. Will you offer a discount for not for profit associations? Xero currently offer us a 25% discount. Also the 6 months we dont operate, can we switch to the free plan? Update.... 26 January: bold have responded to an email and we are awaiting a response in regard to a not for profit discount which is encouraging. In addition you can dial back to the free plan if your sales volume seasonally diminishes.... Will update stars when discount is received. Discount has been applied so we are happy with the outcome Jordan responded and put us in touch with the appropriate person. Thankyou

Jan. 14, 2019

Great help from Samuel L. Thank you !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jan. 10, 2019

Seems to work well, I had one problem but the customer service team (Brenden) fixed the issue super quickly so I'm happy with it all.

Dec. 3, 2018

Experienced a problem uploading data into xero contacted the live chat and through help of Samuel, Alexa & mc problem sorted swiftly and efficiently very helpful cheers

Nov. 6, 2018

We've been using the app for 2 or 3 years at this point, and while every now & then we run into a couple of headaches Bold is always sure to jump on them & help us out! Seriously, Alexa and the team just went above & beyond after we had some issues exporting. Between them, they figured out where the issue lay & continued to go back & forth with us and our accountant until we were satisfied with the fix. Thank you, guys! <3 BOLD

Nov. 1, 2018

Great app, and really good customer service. The team were really quick to resolve my issue and Alexa in particular went out of her way to keep me in the loop and fix the problem quickly. I'd highly recommend the app too, it makes integration with Xero so quick and easy.

Oct. 21, 2018

I have been using this app for a couple of years now and found it to cut admin time dramatically. Also when small issues do arise the support has been 100% particularly recently my contact with Brysen. Great App - Great Company - Great Knowledgeable Staff. Hassett Green

Oct. 17, 2018

Automates the entry of all your sales into Xero. Huge time saver and it’s free! We currently use another app for Inventory.