All reviews

Rating Breakdown

  • 5
    76% (94 ratings)
  • 4
    2% (2 ratings)
  • 3
    4% (5 ratings)
  • 2
    1% (1 ratings)
  • 1
    16% (20 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 8, 2024

You can ask Yoast any questions about SEO, it’s a great experience. The response is timely, professional, and friendly to newbies.

Store

Ygwigs

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind review! Merchant satisfaction is a top priority for us, so we are delighted to know you are having a great experience whenever you contact our support team. If there is anything else we can help you with, feel free to contact us 🙌

5 / 5 Share

Dec. 15, 2023

Store

My Store

Using app

3 months

Developer Reply

Thank you for your rating!

5 / 5 Share

Dec. 15, 2023

Eating my words here. I'm not at a level yet where I can justify having Yoast SEO on my site. Yes it's cheap for most brands to be able to manage but with my company investment in other areas I have decided to uninstall. One thing I will say is their support is honestly incredible. They are so quick to get back and have given me comprehensive personalised guides on everything, even down to uninstalling. Brilliant team running the Yost app, hopefully I will be back one day Can't lie, did't really work for me. Nothing in addition to what you already get on Shopify. I uninstall and it somehow made my SEO worse by messing up all of my SERP and meta info.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

UPDATE December 17th, 2023: Thank you so much for your kind and motivating words! Merchant satisfaction is a top priority for us, so we're delighted to know that our team did a great job helping you with the issue you experienced. Please keep on using your MyYoast account (https://my.yoast.com/) for the free courses we offer, as these can help you step up your SEO game regardless if you use our app or not. And whenever you are ready to use Yoast again, do not hesitate to contact us for any assistance. We are here to help! Response sent on December 13th, 2023: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns. Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process. Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process. Here are the next troubleshooting steps to take: 1. Re-install the Yoast SEO app on your site. 2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished. 3. Click on Go back to Apps and then remove the app again. We noticed that you have already contacted us on this process a day after you left this review, so we will follow up via email in case you need any clarifications or additional assistance. Regarding your feedback on how your SEO was affected after the uninstallation and on what our app offers, we'd like to clarify that for the former, that most probably had to do with the leftover code due to the missed deactivation step in the process. For the latter, though indeed there are things that can be done by Shopify itself, our app offers several unique benefits like SEO and Readability analysis, Social media appearance control, automatic output of the right schema, canonicalization, and others. Moreover, as SEO is more of a marathon rather than a sprint, it is quite difficult to get substantial results with only a few days of use. Constant optimization is required for the best possible results, and our app is always being updated to follow the standards (which change frequently) set by Google and other search engines. So though some things may appear simple or not needed for some stores, there is a lot going on "under the hood" and things that you can do to maximize the benefits of your top products/collections using our app. In all cases, we would like to get to know more about the experience you had, see how we can help you further if needed, and provide additional clarifications to address your feedback and concerns. So our team will soon follow up via email. Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.

5 / 5 Share

Nov. 17, 2023

This is a great app to improve your SEO content. it is easy to use with lots of information and excellent customer support and follow ups

Using app

5 months

Total reviews

12

Average rating

4.7

Developer Reply

Thank you for your kind review! We are very happy to know that you are satisfied with our app, academy resources, and the quality of our support services. Should you have any questions, feel free to contact us 🙌

5 / 5 Share

Oct. 27, 2023

I enjoy using this app. For me someone who is new to marketing online and SEO. The app makes it clear and easy to see what I need to optimize. The color ranking is perfect for that! My only suggestion is AI in the app to help with keywords, tags, and descriptions. At the moment, I'm switching about to do that. It would take this app to space and beyond. AAA+++ recommend to anyone.

Using app

About 1 year

Total reviews

18

Average rating

4.9

Developer Reply

Thank you so much for sharing your feedback regarding your experience with our SEO app! We are delighted to know that you enjoy using our app and that it's effectively helping you with your marketing and SEO efforts 🙂 Regarding your feedback about AI options, we are definitely taking it into account as we constantly continue to improve our products and services. So please stay tuned to our social media and newsletter for future updates. As always, you are welcome to reach out to us if you have any questions. We are happy to help!

5 / 5 Share

Sept. 27, 2023

As a developer, one of the most important to me with apps / Plugins is the support. I had an issue and contacted yoastSEO support. They answered me within less than 24 hours. They opened a ticked and after a while they released a bug fix for this issue! I am impressed with the serius they are taking their customers needs. Way to do. Beside of that, I would like to mention the progress the Shopify shop make with yoastSEO help on the SEO parameters. Thank you.

Using app

About 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for your kind review and feedback! Merchant satisfaction is a top priority for us, so we're delighted to know that our team did a great job resolving the issue you experienced and that our app is helping you progress with your SEO efforts. Keep up the great work! If there is anything else we can help you with, feel free to contact us 🙌

5 / 5 Share

Sept. 26, 2023

Makes optimizing pages easy. Works well with Shopify. The team is helpful and responsive. Reported an issue and they kept me in the loop until it was resolved. Would definitely recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review and recommendation! We are very happy to know that you are satisfied with our app and the quality of our support services. If there is anything else we can help you with, feel free to contact us 🙌

5 / 5 Share

Sept. 14, 2023

Thank you, SID, for your cooperation, both you and Rafael, in resolving the issue, and for your prompt and professional response. I apologize to you and the YOAST team for the misunderstanding that occurred on my part. I appreciate all of you for the excellent work you've done. From the bottom of my heart, and without exaggeration, I can say that this customer service has been the best I've encountered in my life. I will always remember it. Thank you very much, and please accept my utmost appreciation and respect.

Using app

About 18 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for taking the time to share your experience with us! Your feedback is greatly valued and appreciated. There is no need to apologize, as misunderstandings can always happen. Our team is always here to help, and with your cooperation we are glad we were able to identify and help you resolve the issue. Thank you again for your kind words and do let us know if there is anything else we can assist you with in the future.

5 / 5 Share

Sept. 11, 2023

Im never writing a review, but this app changed the game for us. Thankyou!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave your kind review! It means a lot to us when our app has such a significant positive impact and helps you with your SEO efforts and results. Keep up the good work! Should you have any questions, feel free to contact our support team.

5 / 5 Share

Aug. 11, 2023

Very easy to use even for someone with no knowledge of SEO how to set it up or how it all works. Went from understanding nothing at all to high ranking right away with the help of Yoast!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We are happy to know that our app helped you in an easy way and you achieved high ranking right away. Keep up the good work! Should you have any questions, feel free to contact our support team.

5 / 5 Share

Aug. 1, 2023

Yoast SEO is a great app! It has really helped me to understand my site and how SEO works. The team are super friendly and very helpful. Yoast SEO is a 'must have' for any online store and we recommend it 100%. Thanks Yoast, Gifstery.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind review and for taking the time to share it! Our priority is customer satisfaction and great support, so we are thrilled to know that we met that mark! Should you need help in the future, please feel free to reach out!

5 / 5 Share

July 21, 2023

Yoast's customer service is absolutely brilliant! They did their best to solve my issue plus they're always there if I have any questions. I love the app, still discovering all the settings, but it's not complicated to use and with suggested changes, the pages look much better and are more visitor friendly. Big thank you and I highly recommend Yoast!

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share it! We are very happy to know that you are satisfied with our app and the quality of our support services! Should you have any further questions, please reach out to us; we're here to help 😊

5 / 5 Share

July 16, 2023

I used the free trial and it was very informative extremely helpful and set up in a user friendly way. I learned how to label things to be found in searchs more effectively. Definitely worth it. Will be subscribing soon.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your kind review! We encourage you to continue optimizing your site, even when our app is not installed, to achieve the best possible SEO results. Do reach out to us if you have any questions when you decide to subscribe again; we'd be happy to help 😊

5 / 5 Share

June 21, 2023

Help was very prompt and efficient, sorted my issue out in no time. ...............................

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We're delighted to know that our Support team did a great job in helping you promptly with the issue you had! Should you need additional help in the future, feel free to reach out.

5 / 5 Share

May 30, 2023

This App is worth every penny (cent, dollar). I have been using it for some time now after finding other SEO providers fell short. This is an in-depth app from a well-known, trusted and respected provider. I was delighted when I saw there was a Shopify version. I'll be honest, you have to work on your site, but it becomes easier. I now have increased sales, know my site much better than I did, and put in the time to learn the 'new language' wrapped around SEO work. There is plenty of support and help from Yoast in explainers and how-to-type guides. You can also monitor the progress you are making at nearly every keystroke! Recently I came across a problem (and new words and explainers) highlighted by Google, which I wasn't able to figure out. I reached out to Yoast and have had the best service. I wouldn't have believed it. Prompt, professional, and genuinely wanting to help. My hero has been Sid, very helpful and patient. In short, I would highly recommend this app. I am still learning and getting better results and sales as I do. Highly recommended.

Using app

Over 1 year

Total reviews

11

Average rating

4.8

Developer Reply

Thank you for sharing your review, and we are delighted to hear about your positive experience! You make a good point that the Yoast SEO app and support are tools for you to improve your store's performance, and that some work and input from your end are still needed to create the most value. However, as you also point out, one major benefit of the additional time and effort you invest with Yoast SEO is that you get to know your own site much better. We'll be sure to share your feedback with Sid as well, and please do reach out to us for any additional assistance. Our team is here for you and happy to help.

5 / 5 Share

May 24, 2023

Bardzo uzyteczna aplikacja, i dostępna oraz szybka pomoc od obsługi Serdecznie mogę ją polecić każdemu

Using app

About 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Dziękujemy za miłą recenzję! Doceniamy Twoją opinię na temat aplikacji i cieszymy się, że nasz zespół pomocy szybko Ci pomógł w razie potrzeby 😊 Jeśli masz inne pytania, skontaktuj się z nami! ---------------------------------------------------------------------- Thank you for your kind review! We appreciate your feedback on the app, and we're happy to hear our support team helped you quickly when needed 😊 Should you have any other questions, feel free to reach out!

5 / 5 Share

May 22, 2023

I have been using Yoast for a while now, and it is so useful for optimising my content. I recently contacted their support team as I was experiencing some problems. Sid kept me informed throughout, and their developers resolved my issue quickly. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review and feedback! We are very happy to know that you are satisfied with our app and the quality of our support services. Should you need additional help in the future, please feel free to reach out!

5 / 5 Share

May 18, 2023

The support team is truly amazing. They resolve my query in a jiffy. Thank you Sid indeed :-) Highly recommended :-)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review! Merchant satisfaction is a top priority for us, so we're delighted to know that our Support team did a great job in helping you with your query. Should you need additional help in the future, please feel free to reach out!

5 / 5 Share

May 17, 2023

Easy to install and easy to use. This is a great tool for anyone looking to increase the SEO of their products and blogs. Also, some really awesome customer support :)

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for sharing your kind review! We are delighted to know that you enjoy using our app and that you were happy with the support our team provided 🙂 Feel free to reach out to us if there is anything else we can help you with!

5 / 5 Share

May 17, 2023

Just started using the app and seems very comprehensive - early days for results yet - but time will tell. Had a small issue with syncing some info and the Yoast team sorted it in minutes for me - very impressed by the customer service

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and review! We are glad to know that you are satisfied with our app and the quality of our support services. Should you need additional help in the future, please feel free to reach out; we'd be happy to help!