Yoast SEO ‑ Store optimization
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Yoast customer support team has been very helpful from Rafael to Rilu, I appreciate you guys, thank you very much for your great assistance.
Thank you so much for your kind words! We're thrilled to hear that our Support Team provided you with the assistance you needed. Our team is always here to help, and your appreciation means a lot to us. If you have any more questions or need further support, don’t hesitate to reach out! We're here to help!
Outstanding app and amazing support. Had some difficulties with my custom schema and they went above and beyond in assisting and explaining to me. Would 11/10 recommend this app!!
Thank you for your kind review! We are very happy to know that you are satisfied with our app and the quality of our support services! Should you have any other questions in the future, feel free to contact us 🙌
Really useful tool to use daily to optimise our collections and products. Simple to find related keywords in the app and not over complicate it. Good for all team members to use as part of daily tasks, even those not as experienced in SEO as the explanations as to why you are changing something are really helpful. Links to more detailed articles are also very informative. When an issue came up with our theme clashing, it was quickly resolved and so very happy with the support side too.
Thank you so much for your wonderful review! We’re thrilled to hear that you find the tool useful for daily optimization tasks and that it simplifies the process of finding related keywords. Our goal is to make SEO accessible and effective for everyone on your team, regardless of their experience level, so it’s fantastic to know that the explanations and detailed articles are making a difference for you. We’re also delighted that our support team was able to resolve the theme clash issue quickly for you. If you ever encounter any more questions or issues, don’t hesitate to reach out—we’re always here to help!
Best support experience! Sid quickly responded when I contacted Yoast for help with my theme integration. He helped me in minutes. I'm excited to have this app working on my website again!
Thank you so much for taking the time to share your kind review! Our priority is customer satisfaction and great support, so we are thrilled that we met that mark! We will also make sure to forward your feedback to Sid. Should you need any assistance in the future, do not hesitate to contact us and we'd be happy to help!
So far so good. Been seeing great results!
Thank you for your kind review! Merchant satisfaction means a lot to us, so we are happy to know of the impact our app has on your SEO efforts and results. Keep up the good work! Should you have any questions, feel free to contact our support team 🙌
I have been using Yoast for www.mycogenius.com and made the SEO much easier
Thank you for your kind review! We are happy to know that our app is helping you with your SEO efforts. Keep up the good work! Should you have any questions, feel free to contact us 🙌
I've been using the Yoast SEO app for 4 years on my Shopify store and seen significant results. Traffic increased and conversions are up too! It breaks down SEO (on-page, technical, off-page) simply and effectively. The courses are fantastic for learning and implementing SEO. Yoast's customer service is another huge plus. They're always helpful and responsive, solving my issues quickly. Their app was so valuable, I added it to my second site. I definitely recommend Yoast for anyone serious about SEO.
Thank you for your kind review and motivating feedback! We are very happy to know that you are satisfied with our app, academy resources, the quality of our support services, and, of course, the results! Should you have any questions, feel free to contact us 🙌
Great
Thank you for your rating!
Had an amazing call with Sid. Very knowledgeable and generous with information shared. Thank you Sid,
Thank you for your kind review! Our priority is customer satisfaction and great support, so we are thrilled that we met that mark! We will also make sure to forward your feedback to Sid. Should you need help in the future, please feel invited to reach out!
You can ask Yoast any questions about SEO, it’s a great experience. The response is timely, professional, and friendly to newbies.
Thank you so much for your kind review! Merchant satisfaction is a top priority for us, so we are delighted to know you are having a great experience whenever you contact our support team. If there is anything else we can help you with, feel free to contact us 🙌
Thank you for your rating!
Eating my words here. I'm not at a level yet where I can justify having Yoast SEO on my site. Yes it's cheap for most brands to be able to manage but with my company investment in other areas I have decided to uninstall. One thing I will say is their support is honestly incredible. They are so quick to get back and have given me comprehensive personalised guides on everything, even down to uninstalling. Brilliant team running the Yost app, hopefully I will be back one day Can't lie, did't really work for me. Nothing in addition to what you already get on Shopify. I uninstall and it somehow made my SEO worse by messing up all of my SERP and meta info.
UPDATE December 17th, 2023: Thank you so much for your kind and motivating words! Merchant satisfaction is a top priority for us, so we're delighted to know that our team did a great job helping you with the issue you experienced. Please keep on using your MyYoast account (https://my.yoast.com/) for the free courses we offer, as these can help you step up your SEO game regardless if you use our app or not. And whenever you are ready to use Yoast again, do not hesitate to contact us for any assistance. We are here to help! Response sent on December 13th, 2023: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns. Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process. Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process. Here are the next troubleshooting steps to take: 1. Re-install the Yoast SEO app on your site. 2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished. 3. Click on Go back to Apps and then remove the app again. We noticed that you have already contacted us on this process a day after you left this review, so we will follow up via email in case you need any clarifications or additional assistance. Regarding your feedback on how your SEO was affected after the uninstallation and on what our app offers, we'd like to clarify that for the former, that most probably had to do with the leftover code due to the missed deactivation step in the process. For the latter, though indeed there are things that can be done by Shopify itself, our app offers several unique benefits like SEO and Readability analysis, Social media appearance control, automatic output of the right schema, canonicalization, and others. Moreover, as SEO is more of a marathon rather than a sprint, it is quite difficult to get substantial results with only a few days of use. Constant optimization is required for the best possible results, and our app is always being updated to follow the standards (which change frequently) set by Google and other search engines. So though some things may appear simple or not needed for some stores, there is a lot going on "under the hood" and things that you can do to maximize the benefits of your top products/collections using our app. In all cases, we would like to get to know more about the experience you had, see how we can help you further if needed, and provide additional clarifications to address your feedback and concerns. So our team will soon follow up via email. Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
This is a great app to improve your SEO content. it is easy to use with lots of information and excellent customer support and follow ups
Thank you for your kind review! We are very happy to know that you are satisfied with our app, academy resources, and the quality of our support services. Should you have any questions, feel free to contact us 🙌
As a developer, one of the most important to me with apps / Plugins is the support. I had an issue and contacted yoastSEO support. They answered me within less than 24 hours. They opened a ticked and after a while they released a bug fix for this issue! I am impressed with the serius they are taking their customers needs. Way to do. Beside of that, I would like to mention the progress the Shopify shop make with yoastSEO help on the SEO parameters. Thank you.
Thank you so much for your kind review and feedback! Merchant satisfaction is a top priority for us, so we're delighted to know that our team did a great job resolving the issue you experienced and that our app is helping you progress with your SEO efforts. Keep up the great work! If there is anything else we can help you with, feel free to contact us 🙌
Makes optimizing pages easy. Works well with Shopify. The team is helpful and responsive. Reported an issue and they kept me in the loop until it was resolved. Would definitely recommend!
Thank you for your kind review and recommendation! We are very happy to know that you are satisfied with our app and the quality of our support services. If there is anything else we can help you with, feel free to contact us 🙌
Help was very prompt and efficient, sorted my issue out in no time. ...............................
Thank you so much for taking the time to leave a review! We're delighted to know that our Support team did a great job in helping you promptly with the issue you had! Should you need additional help in the future, feel free to reach out.
This App is worth every penny (cent, dollar). I have been using it for some time now after finding other SEO providers fell short. This is an in-depth app from a well-known, trusted and respected provider. I was delighted when I saw there was a Shopify version. I'll be honest, you have to work on your site, but it becomes easier. I now have increased sales, know my site much better than I did, and put in the time to learn the 'new language' wrapped around SEO work. There is plenty of support and help from Yoast in explainers and how-to-type guides. You can also monitor the progress you are making at nearly every keystroke! Recently I came across a problem (and new words and explainers) highlighted by Google, which I wasn't able to figure out. I reached out to Yoast and have had the best service. I wouldn't have believed it. Prompt, professional, and genuinely wanting to help. My hero has been Sid, very helpful and patient. In short, I would highly recommend this app. I am still learning and getting better results and sales as I do. Highly recommended.
Thank you for sharing your review, and we are delighted to hear about your positive experience! You make a good point that the Yoast SEO app and support are tools for you to improve your store's performance, and that some work and input from your end are still needed to create the most value. However, as you also point out, one major benefit of the additional time and effort you invest with Yoast SEO is that you get to know your own site much better. We'll be sure to share your feedback with Sid as well, and please do reach out to us for any additional assistance. Our team is here for you and happy to help.
Bardzo uzyteczna aplikacja, i dostępna oraz szybka pomoc od obsługi Serdecznie mogę ją polecić każdemu
Dziękujemy za miłą recenzję! Doceniamy Twoją opinię na temat aplikacji i cieszymy się, że nasz zespół pomocy szybko Ci pomógł w razie potrzeby 😊 Jeśli masz inne pytania, skontaktuj się z nami! ---------------------------------------------------------------------- Thank you for your kind review! We appreciate your feedback on the app, and we're happy to hear our support team helped you quickly when needed 😊 Should you have any other questions, feel free to reach out!
I have been using Yoast for a while now, and it is so useful for optimising my content. I recently contacted their support team as I was experiencing some problems. Sid kept me informed throughout, and their developers resolved my issue quickly. Thank you!
Thank you for your kind review and feedback! We are very happy to know that you are satisfied with our app and the quality of our support services. Should you need additional help in the future, please feel free to reach out!
The support team is truly amazing. They resolve my query in a jiffy. Thank you Sid indeed :-) Highly recommended :-)
Thank you so much for your kind review! Merchant satisfaction is a top priority for us, so we're delighted to know that our Support team did a great job in helping you with your query. Should you need additional help in the future, please feel free to reach out!
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