Yotpo Subscriptions
Yotpo Shopify Subscription App
Rating
4.7
feedback
189
chart
#11,746
All reviews
Rating Breakdown
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July 8, 2024
I had an issue with the subscription option not showing on my website. I did the chat with Christopher and he discovered that the code was not on my website and fixed it in minutes. This is a great app for subscriptions and the customer service is great.
Thanks for your feedback, we really appreciate it.
July 3, 2024
After updating my theme my subscription stop working. Christopher was able to fix my problem.
We appreciate your feedback, thank you!
July 3, 2024
In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.
June 27, 2024
James helped us perfectly with the migration to Yotpo Subscriptions. Very happy with his support.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us!
June 24, 2024
James migrated our subscriptions over. James is patient, understanding and very helpful in also showing/educating me where to find information. He communicated at every step of the process to ensure I understood the process. Prior to any changes, publishing or going live drafts were sent to me to approve. Fabulous communication from James and team from the word go. I'm very fortunate to have James and team support. YOTPO have excellent support team, all polite, kind, professional and friendly. I set up the free shipping by myself thanks to the links for me to learn and prompts as completing each step. Thanks champs
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.
June 20, 2024
Jeffrey T help to configure the application. Very good product and useful.
We appreciate your feedback, thank you!
June 18, 2024
Brandon and Ethan gave me one-on-one help at a summit to ensure I correctly set up my Yotpo subscription platform. I appreciate them taking the time to assist me!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
May 30, 2024
I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.
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April 15, 2024
Best app ever. Best customer service. Thank you Thessanyl V for your help and support.
April 8, 2024
Irvin N was incredibly helpful with helping me troubleshoot and solve an issue I was having with making the Subscription App live on our website.
April 3, 2024
This app is awesome! it's really easy to use and it makes my business go 10X and also thankyu for thje great help and support Alex!
April 3, 2024
Alex was fantastic at setting up the subscriptions to what I needed them to be. thank you
April 2, 2024
Customer service is amazing! I was personally helped by Thessanyl, so quick to respond and so easy to deal with. Takes all the stress out of any issue. I was previously with Bold who would take up to 3 weeks to fix issues, moving to Yotpo was the best decision I have made!
March 24, 2024
Amazing customer support, Irvin N was a major help in setting up my account. I'm very happy!
March 22, 2024
Transitioning to Yotpo subscriptions was incredibly easy, thanks to Sheen Buhay and the migration team. They helped me every step of the way so that we didn't lose any of our current subscribers. I'm also very happy with the subscription interface, backend, and frontend that Yotpo offers. It's easy to work with and fits in nicely on our product pages!
March 14, 2024
Thessanyl V did a great job of quickly helping me when I got stuck with launching my subscription service.
March 12, 2024
Their support is really helpful and responsive, especially Aleksandar V who helped us a lot with the settings.
March 8, 2024
Great support team, had an issue with the subscription page appearing twice, contacted the support team via chat and Christopher helped to fix the issue within 20 minutes! Thanks again!