All reviews

Rating Breakdown

  • 5
    90% (167 ratings)
  • 4
    2% (4 ratings)
  • 3
    2% (4 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 23, 2022

Been on the support with YOTPO a few times now, and the whole support team is amazing. Next level assistance, as they really take the time to solve your problem instead just trying to give you copy/ paste answers

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Maria D is my hero! I have been going crazy with subscriptions and shipping, ends up it was all set up perfectly it was just a Chrome extension being a blocker. Thanks Maria!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

So excited to have this app on my store! It was super easy to set up & get started. Thank you Yotpo for offering a subscription program that is perfect for a small business

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Easy app to use to make subscription adjustments, helpful data is easily available, and Yotpo team provides great support.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2022

We've just setup Yotpo for our store. Hannah and the team have been super helpful through the entire process. We look forward to success with Yotpo subscriptions.

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Hannah and her team are amazing! They are professionals and the app is just outstanding! Highly Recomended!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Einfache Installation und flexible Handhabung in den Sections der Product Detail Seite. Alle notwendigen Einstellungen sind da. Die Pläne sind logisch aufgebaut. Bin sehr zufrieden. Auch ein Lob an den Support, ein kleines Übersetzungsproblem wurde ruck zuck gefixt.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Wir freuen uns sehr zu hören, dass Sie eine gute Erfahrung gemacht haben und schätzen Ihr Feedback sehr :)

3 / 5 Share

Aug. 4, 2022

The setup was easy, but emails are not being sent out to customers. Support tried to help but ended on radio silence after a week of trying. Maybe specify this is a beta app.

Using app

Over 1 year

Total reviews

7

Average rating

4.7

Developer Reply

Thank you so much for flagging this with us and we are so sorry that your experience has been less than optimal! We are reaching out to you now to see how we can help rectify the issue and ensure you have a good experience with Yotpo Subscriptions.

5 / 5 Share

Aug. 1, 2022

We have only used Yotpo since we launched RockyMountainBioAg.com. Works seamlessly and is a top notch company to work with. If you want reviews and other top notch integrations to grow sales and customer loyalty look no further, Yotpo is your app!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2022

For everyone looking for a subscription solution, this app is without a doubt THE BEST possible solution. After testing and comparing with other apps I can say that Yotpo has the best conversion rate on subscriptions of them all. And even more importantly, their team is amazing and they go the extra mile to help a customer. In this case I must mention Rachel, without hers and the developer's team help I would've been force to use some other solution. (because of integration issues I had with my funnel builder) Thank you very much and keep up the amazing work, you have a big future!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are incredibly happy that you have had such an amazing experience with us and we are thrilled to continue to grow with you!

5 / 5 Share

July 13, 2022

The team @ Yotpo is Very Professional! I'm so happy to find them, any work or modifications to be done it's double checked and verified via email and that is a "+". the subscription widgets to choose from are amazing, 'Tiled' was the choice that was made. Looking forward to offering customers subscription plans that work for them. Thank You. Yotpo.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We are so happy you are enjoying the product and we are excited to see your subscription business bloom :)

5 / 5 Share

July 11, 2022

Support and the team are going above and beyond for our business by building out our custom subscription funnel!

Using app

24 days

Total reviews

20

Average rating

5.0

Developer Reply

Thank you for you review. We are excited to help you grow your business!

5 / 5 Share

July 9, 2022

So far my experience with Yotpo has been outstanding. They really do want to see my store be successful and they continually roll out new features that make sense. The best thing about using a Yotpo product is the customer service and help. Seriously, I don't feel like just an open support ticket. I feel like a person, a business owner... Their excitement for my success is unmatched by any other service I use currently.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We truly care about your success and are excited to build more features that meet your needs!

5 / 5 Share

July 8, 2022

I switched from Assemble Subscriptions. Yotpo's support was terrific! They migrated all my subscription customers and plans in a day. They even customized the widget to my store without my having to ask and I couldn't be happier. Looking forward to working with Yotpo for a long time! Caroline's Dream

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled that you had such an excellent migration experience and we can't wait to grow together with you!

5 / 5 Share

May 15, 2024

Easy to install and add new products as time goes on. Is visually simple and pleasing as well. Would recommend. Very friendly support from Alex.

Using app

Almost 2 years

Total reviews

26

Average rating

4.7

5 / 5 Share

June 26, 2022

Good APP, very nice customer support, Jiemer was very helpful and guided me through many of my questions. He also helped me in store settings.

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

June 8, 2022

Very nice subscription app. Uncluttered design that loads quickly. Customer service was very helpful, responsive and patient in getting the subscription widget to function with my modal cart. 5 stars.

Using app

About 2 years

Total reviews

13

Average rating

4.7

Developer Reply

Thank you so much for your review! We are really happy that your experience has been positive and we are excited to continue to innovate for your needs.

5 / 5 Share

June 5, 2022

I just signed up for the app and was having some trouble started. Jiemer John P was such a help to diagnose the issue. After it was resolved, I still was not seeing the subscriptions on my website. He made the suggestion to use a different browser and yup, that was the issue. Thanks so much. I am really excited to be using this service.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your warm words! We are so happy that we could help you diagnose the issue and we are happy to see you grow with Yotpo Subscriptions :)

5 / 5 Share

May 25, 2022

I am so happy I chose to start using the Yotpo app. It was so easy to get up and running and I got my first subscription within 24 hours. The team has truly been so supportive, helpful and responsive. Hannah is wonderful and I look forward to exploring other Yotpo apps. Thanks for creating a seamless user experience.

Store

IYOBA

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2022

This is an amazing service and an amazing team to get it done! We are getting ready to launch our program and we will definitely see traffic/revenue growth. I can't say enough about the team at Yotpo! Major shout out to Dana and Hannah!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your warm words! We are thrilled to be a part of your journey and can't wait to see how we will move forward together!