All reviews

Rating Breakdown

  • 5
    97% (88 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 91% (83)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2026

good

Store

Veloura

Using app

25 minutes

Total reviews

24

Average rating

4.7

5 / 5 Share

April 8, 2026

Great app with accurate tracking and smooth setup. The Conversion API integration works well and gives much clearer data than the standard pixel. Support is fast and helpful. Ryan helped me fix an issue quickly. Highly recommend.

Store

MIYRA®

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! 😊 We're glad the Conversion API integration is giving you clearer and more accurate data — that's exactly what it's built for. And we'll make sure Ryan sees your shoutout, he'll be happy to hear that! If you ever need help with anything, we're just a message away. Happy tracking! 📊

5 / 5 Share

April 7, 2026

Store

Cilious

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2026

merci pour l'aide, très gentil et actif, réponse rapide. Merci beaucoup

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

Un grand merci à Peter de m’avoir aidée. Il a été d’une grande aide, très professionnel et d’une rapidité incroyable. Je suis très contente d’être passée par cette application, et surtout un immense merci à Peter !

Store

Ynarae

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Ryan很负责仔细的帮我解答疑问, 非常感谢。

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

感谢您的好评!🙏 很高兴Ryan能帮您解决问题~ 您的满意是我们最大的动力!如果以后有任何疑问,随时联系我们哦 😊

5 / 5 Share

March 12, 2026

Very knowledgeable Super helpful, I'm looking forward to working with this app.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🙌 We’re really glad you found our team helpful, and we’re excited to support you as you continue using the app. Also, thank you for joining the meeting with us — we truly appreciate your time. We hope our suggestions around ads strategy and retargeting will help you maximize your campaign performance. Looking forward to working with you — feel free to reach out anytime! 😊

5 / 5 Share

Feb. 10, 2026

excellent application

Using app

Over 1 year

Total reviews

3

Average rating

3.0

5 / 5 Share

Feb. 9, 2026

good and easy app to use

Store

Pretise

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Great app and excellent support! The team helped me quickly identify and fix a pixel duplication issue, and everything is now tracking correctly. Very responsive, clear instructions, and professional support. Highly recommended!

Store

KAORI

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 🙌 We’re glad our team could quickly help identify and fix the pixel duplication issue and get everything tracking correctly again. Your kind words about our support truly mean a lot — thanks for the recommendation, and feel free to reach out anytime! 😊

5 / 5 Share

Jan. 13, 2026

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

good app and support

Store

Alexcar

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We’re glad you’re happy with the app and our support. If you ever need any help, feel free to reach out anytime!

5 / 5 Share

Jan. 8, 2026

Good App, Have been using it for a while, and the support team is great. Thanks

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! 😊 We’re glad to hear you’ve been using the app for a while and that our support team has been helpful. Thanks for your continued support — we’re always here if you need anything!

5 / 5 Share

Jan. 8, 2026

Setup took less than 5 minutes and everything works flawlessly. A clean dashboard lets you easily track views, add-to-cart actions, checkouts, and completed orders. On top of that, the support is outstanding — fast, clear, and very helpful.

Using app

27 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the detailed review! 🙌 We’re thrilled to hear the setup was quick and that everything is working flawlessly for you. Glad the dashboard and tracking features are helpful — and we really appreciate your kind words about our support. If you need anything else, we’re always here! 😊

5 / 5 Share

Dec. 24, 2025

great

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Great experience Katy was very helpful and friendly recommend very much!!!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2025

The app is really good and the customer service is outstanding!!

Using app

10 days

Total reviews

7

Average rating

3.0

Developer Reply

Thanks so much — we really appreciate your kind words! 🙏 We’re glad the app is working well for you and that our support stood out. If you ever need anything else or want help optimizing, just give us a shout — we’re here for you! 😊

5 / 5 Share

Dec. 5, 2025

The app works exactly as expected and was very easy to install. Support is fast and always helpful with any questions. Ryan is a great guy and really knows his stuff. Highly recommended!

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the great review! 🙌 We’re glad to hear the app works exactly as expected and was easy to install. Ryan will be really happy to see your kind words — your recommendation truly means a lot to us. If you ever need anything, we’re always here to help! 😊

1 / 5 Share

Nov. 30, 2025

EDIT 11/29 POST RESPONSE FROM ORICIHI: Anyone lucky enough to read this message will not regret it. I would like to point out that no refund was made. At the time, I was on a trial period, so I would have paid (even a high price!), so there was no refund. I also pointed this out separately, so I don't understand why it was taken into consideration in the response. So, from this alone, it is clear that they don't know what they are talking about or how to deal with customers. Unfortunately, I am no longer your customer, as I have felt cheated several times. The basic video they sent me makes no sense and proves nothing. I asked them one thing and they replied with another. PRE: I feel cheated Downloading this app was my downfall. Unfortunately, I trusted the positive reviews, but if you think about it, no one really bothers writing positive reviews. Most of the time, reviews are written by people who’ve had serious problems, so they’re negative. This is one of those. Stay away. Data not tracked correctly, non-existent customer service (they respond after 7 hours and never when you need them), for a simple configuration job they took about 3 days without ever completely resolving it and showing the correct time zone in the data (other apps do it immediately, it's just a basic configuration). The only response they give is “our team is working for you, you have to be patient.” Bot-like responses, always identical, that don't let you know if they're reading your follow-up questions. A service to stay away from, it only caused me problems during Black Friday week. Not up to standard for me.

Store

Polumi

Using app

2 days

Total reviews

9

Average rating

2.2

Developer Reply

[We hope Shopify and other merchants reading this understand the context of this situation] [Last update] [We cannot issue a refund for this store because you have not made any payment] Thank you for sharing your experience. We’re truly sorry that our app and our support did not meet your expectations during such an important period. We understand how stressful tracking issues can be, and we take your feedback seriously. We’ve already: - explained all your questions clearly - provided a screen-recorded video to demonstrate everything - made sure that your pixel is tracking properly and safely We also issued you a full refund right away because we never want merchants to pay for something they don’t feel confident using. Just to note: - If our app were actually unreliable or fraudulent, we don’t think you would still be using it today. - After carefully explaining and addressing all your requests, asking us to pay $1,000 for waiting less than 24 hours over a weekend is truly beyond the scope of our service. We hope you can understand this context. We hope Shopify and other merchants reading this understand the context of this situation. — The Orichi Facebook Pixel team.