Zigpoll Customer Surveys
Zigpoll Customer & Post Purchase Surveys - Shopify App Store
Rating
5.0
feedback
391
chart
#19
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Feb. 26, 2025
We have not been using the app for long yet, but so far so good. We had some questions and Jason from Zigpoll was very responsive and helpful. That gotta count for something! ;)
Feb. 25, 2025
This app does everything we need and is by far the most complete one we've found! The support we've received from Jason himself, has been nothing short of amazing. He really goes the extra mile to ensure everything is perfect and addresses any concerns we have. Truly outstanding service and a fantastic app!
Feb. 24, 2025
Awesome, very helpful. We use it mainly for post-purchase surveys on the thank you page ("how did you hear about us", "why did you buy product XYZ") and overall purchase satisfaction sent automatically via email ("how satisfied are you with your recent purchase"). It's reasonably easy to use but most of all, it's just really reliable and versatile. We made some of our core business decisions based on the survey results we received through this app. Oh and the founder Jason is just awesome! He helped me every time I had a question with in-depth support.
Feb. 24, 2025
Support was very fast and helpful. App also looks very clean and offers all the options that I need.
Feb. 22, 2025
Great survey tool for my ecommerce startup. Also, super quick response from Jason the Founder to help me with the customised domain setup. Amazing service and experience.
Feb. 20, 2025
Very useful app, we get critical customer data from it and it's working great. Support is amazing, helped us with all our concerns.
Feb. 18, 2025
So far it's been great, allowing us to gather metrics on customer acquisition as well as info on customer experiences, without having to re-create the wheel so to speak.
Feb. 12, 2025
So good!!! A fantastic and versatile app that will help us improve our products and customer experience, and allow us to understand our customers better!
Feb. 12, 2025
Fast support, lots of possible modifications and information. All i was looking for plus much more!
Feb. 5, 2025
Great app and the support from Jason was even better! Would definitely recommend this app!
Jan. 30, 2025
Had a question and Jason responded quickly with a loom video showing me step by step how to resolve my issue. Highly recommend.
Jan. 29, 2025
We’ve been searching for a solution to implement post-purchase surveys and decided to give Zigpoll a try after thorough research. A few months in, we can confidently say it’s been phenomenal for collecting valuable customer insights. The interface is intuitive, the survey templates are flexible, and the feedback we’ve gathered has already influenced our business decisions. A special shoutout to Jason, the founder and CEO, who has been instrumental in helping us tailor Zigpoll to our needs. His prompt support and deep product knowledge have made the entire process smoother and more effective. Highly recommended for anyone looking to implement or improve their post-purchase experience!
Jan. 29, 2025
Jan. 27, 2025
I have been using the app for awhile to manage post purchase surveys. It's been working great. I have been trying to figure out a way to get birthday month and day into metafields with all these different software options in the app store. It ended up that Zigpoll was the tool I was looking for. The customer service from Jason was excellent. He was fast and knew exactly what I was trying to do. I am so excited to have this figured out! Zigpoll also has an integration with Omnisend which is great because I am switching this week!
Jan. 21, 2025
Great app and very easy to connect to your shopify store. I had a bit trouble getting the surveys to look how I wanted. Therefore I contacted the support and got a very quick, kind og helpfull answer so that I could get the look I wanted.