All reviews

Rating Breakdown

  • 5
    98% (456 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (434)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2026

Fulfils all our needs and the support is great! Can only recommend.

Store

Saturo

Using app

4 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 19, 2026

Great app. And really good service. I just had an issue, reached out, and got a response from the Founder & CEO within an hour! Highly recommend.

Store

Inpulse

Using app

7 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 15, 2026

Great survey app - intuitive to use and scales very well with our business. Really satisfied.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Jason does a great job, always there to help. Completely satiesfied.

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Jason & the team @ Zigpoll are incredible. Highly recommend. Super easy to use and adds a layer of attribution to my orders that I was struggling to understand.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Zigpoll is an easy and effective way to connect with customers. It works seamlessly with our Shopify store and provides clear, actionable insights that help us better understand our audience and improve their experience.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

We've been using Zigpoll for half a year or so and the app is excellent. The surveys are simple, yet customisable to suit many different needs. The results are great, and clearly are engaging customers as intended. The config can be a little tricky at times, but the support team are responsive and know their product really well. We're very happy to continue using the app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Easy to use, insightful, and customer service is quick to respond. Highly recommended!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Best experience, Jason is wonderful and this has their surveys have wonders for my business

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

I've never experienced support as good and responsive as this. On top of that, the app is definitely the best on the market for creating surveys.

Store

Botané

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

We use Zigpoll to integrate various surveys into our Shopify store, such as post-purchase sale and exit intent surveys. The integration is seamless, and the support is fast, helpful, and friendly.

Store

FUXBAU

Using app

4 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 12, 2025

We are using Zigpoll for gathering both long-time and new customer feedback, post-purchase surveys, and fielding product finder requests via our website. The app experience so far has been fantastic. Feature-rich, UI is intuitive, template options are plentiful, and the customization options make it easy for me to fine-tune each survey to our business end goals. Very happy with both Zigpoll's features/UX and the prompt response I received to my Support inquiry. Strongly recommend!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Zigpoll has been a fantastic addition to our Shopify store. It’s incredibly easy to set up, and the interface is clean, intuitive, and customizable. Linked with flow, it's very useful for orders and customer tagging! I love how flexible the app is, everything works smoothly. The analytics are clear and actionable, helping us understand our customers better and make smarter decisions. Their support team is also outstanding. Anytime we had a question, they responded quickly and went above and beyond to help. If you're looking for a reliable, powerful survey tool for Shopify, Zigpoll is definitely the one. Highly recommended!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Some of the most precious data you can get of your online store is coming from your customers - with help from Zigpoll. Has been a huge help for us to create a better picture of where our customers actually come from. And the support has been very helpful as well.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Great app and excellent support

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Great service from the support and the best survey app for Shopify.

Using app

16 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 18, 2025

Easy to use. Responsive support direct from the founder.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Got everything that you need for a review app. Fast and responsive support. Great app

Using app

About 1 month

Total reviews

2

Average rating

5.0