Zigpoll Customer Surveys
All reviews
Intuitive and easy to use. Zigpoll seamlessly integrates with our technology stack and customer service is outstanding!
Love this app! Super flexible and tons of options/customization!
We've had a fantastic experience using Zigpoll at Pacific Packaging Australia. The app is incredibly flexible, easy to use, and has been a valuable tool for gathering customer insights, improving our customer experience, and streamlining our processes. A special mention to Jason, who has been absolutely outstanding throughout our experience. He's always responsive, knowledgeable, and genuinely willing to go above and beyond to help. Whether it's answering questions, troubleshooting issues, or helping us achieve something specific, Jason has consistently provided exceptional support. It's refreshing to work with a company that genuinely listens to its customers and is committed to helping them succeed. Highly recommend Zigpoll to any Shopify business looking for a powerful survey solution backed by an excellent support team!
We use this app every day for both automated and one-off surveys, and it works very well for our needs. The team is also incredibly helpful, responsive, and quick to answer any questions. Highly recommended.
Phenomenal app. You should always be gathering customer data, regardless of your business, and Zigpoll makes this easy (and affordable). The founder is also super keen to help where possible. My best advice is, use it yesterday, my next best advice is, use it today! Cheers Jordy, Watego
Great app experience and support. Would really recommend it to all brands that want to understand more of their customers. Thx Jason!
great customer service - we had problems with subscription pricing yet Jason offered solution promptly
Great post-purchase survey app with very responsive support We use Zigpoll for a simple post-purchase attribution survey in our Shopify store (“How did you hear about us?”). The setup offers a lot of flexibility, including custom answer options, multiple columns and good integration with the Shopify Thank You page. I also contacted support with a question about the free plan limits and received a very quick and helpful response directly from the founder, which I really appreciated. One thing that could be improved is the styling of the Shopify post-purchase block. Zigpoll offers several color and background options, and the selected colors are visible in the Zigpoll preview, but not all of them seem to carry over to the actual Shopify Thank You page. For example, I was able to select a pink/accent appearance in the preview, while the live Shopify page remained limited to white/grey background styles. But maybe that was just my mistake. Overall, a very useful app with a lot of customization options and great support.
Very flexible, great app to get post purchase survey data.
We have had a great experience using zigpoll. their survey workflows are detailed & intuitive to understand. the customer insights from the surveys are excellent, and the customer support is quick & proactive. 10/10 experience for us.
Amazing app with simple to use features all the way up to advanced features that make a developer happy. 11/10.
Great survey app - extensive and thorough. I use Zigpoll for one big survey this past month to get insight into moving my product line forward and it really paid off. My customers sailed through it and answered every question. Easy to set up. Easy to get the results. I had one little misunderstanding at the end which was quickly handled and explained. Great customer service. Thank you Zigpoll - I'll be back.
Jason responds super fast; the app is very useful and lets you collect a huge amount of data. It's the best one on the market—I highly recommend it. It's the only one on the market that offers multilingual support.
Pretty straightforward to use, functionality we need is all there. Good reporting tools. The Zigpoll app is flexible and works well. Developer quick to respond and help with any questions.
Outstanding customer support. The app itself is very helpful and offers lots of insights and features. Would recommend!
Fantastic app that does exactly what it needs to at a reasonable price! The support team is great as well and will help troubleshoot any issues, highly recommend!
Great app. User-friendly and interactive
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