Zigpoll Customer Surveys
All reviews
Best App & Customer Service Ever!
Incredibly user friendly UI. Has anything you need when it comes to customer surveys. Super easy to implement. Best app if you need to implement customer surveys. 5/5 stars any day.
Highly recommend for any store that wants real insight into where customers actually come from.
Great app and great customer support. The founder Jason was great help!
Just came off a call with the owner; very helpful tips & tricks in order to capture more people. So far, a seamless experience.
We use it for a post order surveys, very useful app. Easy translations into different languages.
Super easy to use and really diverse, can have any sort of questions, answer variations and everything is pretty straightforward. Customer service is great, reply quickly and very helpful, Recommend!
Great app with so many options to customise. I love how easy it was to integrate with my thank you page and show new customers a survey. So many options on the survey, I'm surprised this doesn't cost more! Jason is also really helpful which is a great bonus!
Great experience with the team support (Jason). App is easy to use and very useful, we are using mainly zigpoll to get some data from client and improve our ads message and targeting.
cannot recommend this app enough. this is one of the very few apps on Shopify that just work brilliantly and deliver exactly what it says it will. we were blown away by how easy it is to use and how user friendly the UI is, not to mention it gives a goldmine of valuable data that helps us improve our CR and customer satisfaction. cannot recommend enough. Jason you did a fantastic job on this one!
I recently found this app. I'm trying to get more insight on my website and how customers feel around using it and about my products, I decided to give it a chance. Their free plan is a great way to start off and see how well these surveys go. I had a problem installing the survey onto my website. Within 24 hours Jason got back to me a few times after the first guide didn't work and was able to help me install the survey. Great customer service, while being super easy to use and implement onto your website. Would definitely recommend to anyone and everyone.
the app is amazing it really helps us to understand our customer and support really helpful i recommend it for post purchase upsells
Zigpoll is the best post-purchase survey tool we've found. Setup is simple, the survey flows feel native on-site, and the response quality is genuinely useful for understanding why customers bought. We use it to feed ICP research directly into our creative strategy. Does exactly what it promises.
Really great tool to use! It's totally on par with every other larger enterprise review tools I've used in the last decade as a marketing manager. Highly recommend!
This app is a game changer. We're getting tons of information about why people are buying our products and how they use them, and we're not even offering any discounts to the users for completing the polls. Really incredible app
We love Zigpoll because it makes collecting customer feedback incredibly simple and actionable. The Shopify integration is seamless, the surveys look great, and the insights have genuinely helped us improve conversions and understand our customers better. Plus, their support team is excellent!
Super easy to use and integrates perfectly with Shopify. Helped us increase customer feedback. The customer support is also very helpful. Highly recommend!
Works well, service is responsive. I think the prices went up recently, more than I recall it costing when I had to upgrade.
Great app and great support experience overall. The Zigpoll team was very responsive, helpful, and quick to assist us whenever we had questions during our integration process.
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