Zigpoll Customer Surveys

Sept. 8, 2023

Great app and very simple to use with the right amount of analytics and A.I. driven insights. Incredible support as well, thank you Jason!

Sept. 8, 2023

Customer service reps are always really clear in their responses. I typically don't have to do any back and forth.

Sept. 7, 2023

Surveys are highly and easily customizable, they integrate seamlessly with Shopify, and the support team is there when you need them. Huge upgrade for us vs trying to integrate an external survey platform (like we were doing previously).

Sept. 5, 2023

Customer service has gotten back to us incredibly fast (1-2 hours) any time we needed help. The free plan is amazing for getting set up and knowing if ZigPoll is the right fit. I love that we can put a widget or embed link on any page of our website as well as the easy integration with the Shopify order confirmation page.

Aug. 30, 2023

Outstanding customer service from Jason. Helped us to configure the app to exactly what we wanted. Excited now to get some great quality insights!

Aug. 23, 2023

Easy to use, plenty of different survey options, and great customer support. Would recommend. The exit page survey is worth it, especially for very small businesses just getting started.

Aug. 14, 2023

Having evaluated a few different survey apps, Zigpoll stood out in terms of two areas. 1.) Service - I had a lot of questions specifically about the functionality and control we would have with our surveys. Jason was super informative and walked me through everything. It wasn't a sales pitch either. I never felt pressured or pushed into their app. 2.) App functionality - Surveys were easy to setup and integrate into Shopify. The app has so many features giving you a lot of control. The reporting is amazing. You can raw data access or charts/insights that allows you to better understand your customers. I am almost 2 weeks into using the app and have 3 surveys running collecting 500-1000 responses a week. No complaints. I highly recommend this app!

Aug. 4, 2023

SUPPORT CLIENTS INCROYABLE JE RECOMMANDE VIVEMENT. L APPLICATION EST FACILE D UTILISATION ET FONCTIONNE TRES BIEN

July 26, 2023

We've always used a basic post-purchase survey, but we needed more specificity. Zigpoll to the rescue! We have been able to get a much clearer picture of our data sources, and when we had some specific trouble matching orders to timestamps (because of different time zones), the app designer created a patch to resolve our specific issue. I can't speak highly enough!

July 25, 2023

i like it!! is very usefull and it have a lot of settings, if you have a question or a problem with the app, they answer very quickly to you

July 25, 2023

Great customer service and easy to use app - had everything I needed and more! Definitely recommend this app.

July 24, 2023

Easy to set-up, fairly customizable, does everything we need it to do and nothing we don't. I've only had to reach out to customer support a few times (due to my own ignorance) but each time has been a more than pleasant experience. Great job guys!

July 24, 2023

Looked at a few apps before selecting Zigpoll. Been using it for our post purchase survey for a few months now, and it's reliable and gives us useful additional insight about our customers. Lots of options for slide creation and analysis as well. We will be using to create a customer survey shortly as well. Customer service from Jason is always super responsive, very helpful and prompt, even factoring in the time difference between the US and UK. A lot of thought has gone into this app and represents good value for money.

July 14, 2023

Zigpoll has been great in helping us get survey data from our visitors. It has a number of comprehensive templates and the support is top notch from Jason. We highly recommend this app if you're looking to better understand your customers.

July 11, 2023

Great customer survey and data capture app. Easy to use, and has fantastic and responsive support.

July 10, 2023

User friendly, very simple to implement, great and responsive customer service, great value for money!

June 19, 2023

The Customer Service is really great. Fast and very qualitative answers ! I highly recommend this app.

June 16, 2023

Does exactly what we ask for. Awesome support Overall I am very happy about this tool Thank you very much

June 14, 2023

Highly customizable and solid app that has everything one could ask for doing surveys in your ecommerce. Great UX and awesome customer service too.

June 14, 2023

So far the app seems to do exactly what it promises and more. Lots of features to play with and it takes a while to get a better grasp of all the options, but the support is great at helping whenever we get stuck. Thanks!