Zigpoll Customer Surveys

April 28, 2020

Ok, this is the best survey widget (with a free plan at least) that I was able to find on the app store at the moment. It lets you do everything from something as simple as a popup widget to gauge customer interest in a few clicks, to getting longer answers in detailed forms (customizable), allowing to capture customer's contact details to make communication work both ways. There are also multiple options to configure the widget both from a visual aspect standpoint and also from a displaying behaviour one (url based display, delayed display, auto open, exit intent (which I haven't tested), etc). This can easily be configured to be highly unobtrusive for the customer, requiring very little effort from his/her part to give feedback, thus making feedback more likely. I have just installed this, so will come back with more information as time passes, but I am impressed. I almost missed it as it only had 10 reviews, but this is a very good product. Highly recommend

April 21, 2020

A BRILLIANT app that does exactly what the description says! It’s a perfect tool for communicating with your customers and get valuable feedback. The design and customizable look of the polls are (in my opinion) top level and the customer support by Jason couldn't be better. Take a look in the example store to get ideas and judge for yourself. The Zigpoll app is GDPR compliant by a few clicks, but as an EU citizen I'm still waiting/hoping for Privacy Shield certification approval.

April 15, 2020

It's an incredible app. The UI is remarkable, and the data it brought me was invaluable! The paid plans are expensive but if you use it correctly it should pay for itself.

March 23, 2020

Love this poll for my site! Started getting responses immediately and it allows me to ask my customers questions that can better convert them. Jason was awesome in assisting me in a timely manner when I needed help! Thank you!

Feb. 19, 2020

We thought a survey could take our Shopify site to the next level of customer engagement. I couldn't figure out the programming language to get it to embed instead of being a popup. I wasn't optimistic due to some bad experiences contacting customer service via email on other websites (cue crickets here). But Zigpoll has been a whole different story! Jason responded within hours and several times back and forth as he shepherded me through the process and helped me get it just right. I've never created a website before and Zigpoll and Jason are making me feel like a pro! I couldn't be more enthusiastic in recommending this app.

Feb. 19, 2020

After searching for some time to find a simple yet robust app to survey our customers at checkout, we discovered Zigpoll. It checked all our boxes: lots of great features, tons of options, flexibility and customizability, a nice default UI, support for multiple polls and surveys, unlimited questions, turnkey integration and deployment, and amazing support. Look no further. This app is a winner. Not to mention, it is the only one that allows you to hide questions.

Jan. 22, 2020

This app does exactly what I want it to and when I had a question, support responded within ONE HOUR. That's amazing. Thank you SO much for this absolutely brilliant app!

May 9, 2019

Easy to use interface and rapid customer service. Jason set me up instantly (not that set-up is necessary!) and directed me to their examples page for inspo! Very grateful and a great addition to my store. Love that you can customise the zigpoll icon to colours of your choosing. All the best.

May 5, 2019

Great app, easy to use. The customer support is really good as well, the creator is open for any suggestions and especially when the app is free to affordable it really deserves 5 stars.

April 25, 2019

We absolutely love this app. We were in search of an app that would allow us to engage our customers, this app does that and more. The support is second to none, Jason is absolutely amazing!

April 23, 2019

Super easy installation and responsive customer service. They guided me through how to set up my first poll and it's already captured over 500 emails and given me feedback on what features to build out next. You get a lot of milage out of the free plan so it's pretty much a no brainer. Great idea and a great app! Thanks!