Zigpoll Customer Surveys
All reviews
Its worked great for our business so far. Also, excellent customer service! Easy set up
So far, it's a great app that's easy to use and has a very fast customer support. Great!
The product is easy to use, but I did have a couple of questions. I reached out and was easily able to have a demo setup, and have all my questions answered. I like the flexibility of how it has some default surveys to work with shopify as well as the logic branches that makes it even more flexible.
Great app and the customer support it second to none. Jason was so helpful and offered us exactly what we needed to get up and running. Highly recommend.
Highly recommend. We just sent out first customer survey and the whole process was very easy. Super intuitive and streamlined.
This app has been awesome for customer discovery and has helped provide insight into our business. Also Jason has been extremely helpful and very quick to help with any question or issue.
Super outil pour recolter des informations Utilisation simple et efficace Propose beaucoup d'options pour s'adapter à toutes les utilisations. Je recommande
I was looking for an app to create a longer survey. The questions were fully customizable. They call each question a "slide" & you can choose from multiple formats - numbers, sliders, single choice, multiple choice, binary, short answer, long answer & a lot I haven't used yet. There's conditional logic (also haven't used). Really there was nothing that I wanted that I couldn't find, which I am finding unusual. There's also a choice for the survey to just be a link which was very helpful to me at the moment while I switch my web site from a different platform to Shopify. I also had a question (on a Sunday) & Jason from Zigpoll got back to me immediately with the answer I needed. Highly recommend this app.
Great App! Super simple and nice interface and amazing support! 5/5
Zigpoll delivers, both in terms of the app itself, and their customer support. The app is easy to use and works out of the box. The support from Zigpoll team is exceptional, professional and fast. Highly recommended.
I just love Zigpoll Customer Surveys. A lot of great features, but really key for me is the easy internationalization, ability to run & target several different surveys, and the ease of pushing data into other tools for segmentation.
Excellent app, easy to install and use, captures very valuable information from customers at checkout to help improve store. Highly recommend.
Its early, but so far so good! Opens up a whole new world for me in terms of our Voice of the Customer Program/strategy.
Easy integration to website with ability to specify pages which survey appears.
Good app, fast support. Would recommend
I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you. Update: Nov 2025, I had an issue with my store, (no fault of the app itself) and again Jason has gone above and beyond to fix my issue. The support that comes with this app is second to none! So happy I chose Zigpoll. Thank you very much.
Zigpoll is easy to use and very intuitive, keeping the user experience in mind. Jason, the founder of Zigpoll, is also very helpful and answered my questions quickly even though I am on the free plan. Would recommend this for anyone looking to setup surveys on their store!
Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!
Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!
I have had Zigpoll installed for about two months now, and I have been getting really useful information back from our customers. The information has enabled us to improve our offering, our product page, and other elements to our service. The support is great too, with real people to communicate with.
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