Zigpoll Customer Surveys
All reviews
I hardly got post purchase responses. Then I installed Zigpoll and reached my limit in less than a month! Highly recommend, fantastic to get customer purchasing insights in real time.
Been using the app for a couple of months now and loving it! It is helping me better understand the type of customer I have. I have been using it to determine the typical customer for my business but what this app has shown me is that I have different customers for different products. So now for my advertising, I am targeting specific audiences with specific products because Zigpoll has shown me that's what that type of customer is buying.
Thanks to Jason for being so responsive and helpful - great app!
Zigpoll has been great in helping us run our post-purchase survey, and Jason's support has been excellent. Had an issue with editing a live survey and some data loss, and Jason was able to push through an update and resolve our issue in just a couple of days. Very much appreciated the quick turnaround and the attentive customer service!
whaou whaou whaou ! I am using it for a couple of days now, and I have to say that it is brilliant. Easy to set up and understand and so powerful. You really thought about any aspect of your app to make it super efficiency such as the insights and the fact that you can use a link to send this survey. A huge thanks to the developer team for this brilliant app !
Very powerful and useful app. I like the way it integrates directly with Shopify, but at the same time you can run a survey outside of Shopify which I did for a post abandoned checkout survey. I got excellent quick support from Jason in setting up my surveys. On top of this, the pricing is very reasonable.
Small independent studio's work, very nice ux in Survey, but the UX in the "Account - Metrics" needs to improve. there is some small bug but its bearable in Survey.
Good app and excellent customer support!
Couldn't fully test yet but support is already really good. Thanks!
Writing this review to highlight the amazing customer support. I had an issue and i contacted Zigpoll. Within 5 minutes my problem was solved by Jason. Very happy with this app
It integrated perfectly straight off the gate and customers actually use it! Amazing app and support team.
As an e-commerce business owner, having this customer survey app is a must for all retailers! Upon downloading it, I found the setup process to be quite straightforward. I've configured it to send out post-purchase surveys to my customers, and it's performing excellent in this regard. What I appreciate is its extensive range of features and settings, along with a comprehensive dashboard analysis. Among all the survey apps I've experimented with for my company, this one stands out as the most user-friendly, robust, and customizable. I'd like to express my thanks to Jason for the informative onboarding meeting and for being readily available to assist with any questions and provide technical support.
I've been using this for about 2 months. It was easy to set up and I'm using this for post-purchase feedback and collecting newsletter signups. Great that it has controls for limiting the number of times a user sees the same survey, and lots of other settings that let me limit the intrusiveness for our customer. Had a question about the mailchimp integration and got an answer right away. Very satisfied so far!
We were using a different system for a post purchase attribution survey and got almost no responses, and the second we installed Zigpoll, customers started using the survey. Now about 40% of people respond, which is wild. It does have a lot of flexibility in how you can customize it, so that's good too. The only downside is that the UX/UI internally is really confusing.
Amazing app, highly recommend! Incredible support too :)
One of the best apps I've ever used on Shopify. Really easy to get to grips with, super easy to implement with the website and not just a shoddy pop up. Looks great, fab work, guys.
Awesome app! It has exceeded our expectations! Excellent and extremely helpful support!
This app has been super great to use and support has consistently gone above and beyond! 5+ stars for sure!
This app is lovely- it took me some trial and error to get it up and running but I am really happy with my results. I know I have only scratched the surface of its capabilities and I am excited to continue utilizing it! I have also experienced stellar customer service. Totally above and beyond! Highly recommend!
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