Zigpoll Customer Surveys for Shopify

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more
Rating
5.0
Feedback
517
Reviews
Chart
#98
Shopify

All reviews

5 / 5 Share
July 24, 2023

Looked at a few apps before selecting Zigpoll. Been using it for our post purchase survey for a few months now, and it's reliable and gives us useful additional insight about our customers. Lots of options for slide creation and analysis as well. We will be using to create a customer survey shortly as well. Customer service from Jason is always super responsive, very helpful and prompt, even factoring in the time difference between the US and UK. A lot of thought has gone into this app and represents good value for money.

Store Using app Total reviews Average rating
Stashed Products 5 months 4 4.8
5 / 5 Share
July 14, 2023

Zigpoll has been great in helping us get survey data from our visitors. It has a number of comprehensive templates and the support is top notch from Jason. We highly recommend this app if you're looking to better understand your customers.

Store Using app Total reviews Average rating
Manly Bands 28 days 17 5.0
5 / 5 Share
July 11, 2023

Great customer survey and data capture app. Easy to use, and has fantastic and responsive support.

Store Using app Total reviews Average rating
Swik Home + Body About 1 month
5 / 5 Share
July 10, 2023

User friendly, very simple to implement, great and responsive customer service, great value for money!

Store Using app Total reviews Average rating
3RD MAY 4 days 4 5.0
5 / 5 Share
June 19, 2023

The Customer Service is really great. Fast and very qualitative answers ! I highly recommend this app.

Store Using app Total reviews Average rating
Laflore Paris 6 months 11 4.3
5 / 5 Share
June 16, 2023

Does exactly what we ask for. Awesome support Overall I am very happy about this tool Thank you very much

Store Using app Total reviews Average rating
LE PREWORKOUT About 2 months 1 5.0
5 / 5 Share
June 14, 2023

Highly customizable and solid app that has everything one could ask for doing surveys in your ecommerce. Great UX and awesome customer service too.

Store Using app Total reviews Average rating
Garlanda 1 day 2 5.0
5 / 5 Share
June 14, 2023

So far the app seems to do exactly what it promises and more. Lots of features to play with and it takes a while to get a better grasp of all the options, but the support is great at helping whenever we get stuck. Thanks!

Store Using app Total reviews Average rating
5 / 5 Share
June 13, 2023

Awesome experience using Zigpoll, so many options that we need are right here and the customer service is great

Store Using app Total reviews Average rating
Dossier Perfumes 9 months 13 5.0
5 / 5 Share
June 8, 2023

I'm super impressed with all of the customization options Zigpoll comes with. Can't be happier. We had a few questions and support was very responsive as well! Thumbs up!

Store Using app Total reviews Average rating
Eco Pea Co. 7 days 4 5.0
5 / 5 Share
June 8, 2023

A Game-Changer for Ecommerce!! I cannot express enough how thrilled I am with the Zigpoll survey app I recently discovered for my ecommerce business. This app has completely transformed the way I interact with my customers, allowing me to gather valuable insights and make informed decisions to improve our marketing efforts.

Store Using app Total reviews Average rating
Ziella.co 10 months 1 5.0
5 / 5 Share
June 7, 2023

Jason was so great with responding to my questions right away. Great customer service here! I feel confident about using this app.

Store Using app Total reviews Average rating
Au Natural 1 day 1 5.0
5 / 5 Share
June 2, 2023

Easy set-up, great support and getting good results! Nice app! Using it at the end of the purchase to find out how they heard about us. Wish I had used this years ago.

Store Using app Total reviews Average rating
RD Alchemy 7 days 3 5.0
5 / 5 Share
May 26, 2023

Haven't spend enough time with the app itself to determine if it's good (on first glance really no complains though), but I did have a great experience with their customer service. Fast, to the point and kind. Were able to solve my problem within 24 hours.

Store Using app Total reviews Average rating
Plantsome NL About 1 month 1 5.0
5 / 5 Share
May 16, 2023

Very useful insights :) We like especially the automatic analysis of the answers. Also the customer support has been very helpful and kind.

Store Using app Total reviews Average rating
Medi Know About 2 months 6 5.0
5 / 5 Share
May 13, 2023

Amazing app, the features are incredible and far above any other survey app I have used. I think this is more than just a survey app. There are so many use cases for it; it's actually pretty remarkable. You can tell a lot of time and effort went into it. Highly recommended!

Store Using app Total reviews Average rating
kallistia About 10 hours 4 5.0
5 / 5 Share
May 11, 2023

Have used the app for a few days now. Great app: no steep learning curve, fast support, easy setup and good looking. What else do you want? oh yes! it's free for starters like me.

Store Using app Total reviews Average rating
Dry-Smart 6 days 5 5.0
5 / 5 Share
April 20, 2023

Highly customisable with lots of great features. The support I requested was also very quick and helpful.

Store Using app Total reviews Average rating
Yes, That's 3D Printed 3 days 18 4.8
5 / 5 Share
April 19, 2023

Been using the free plan for a few months and about to upgrade. Great app and super helpful support staff. Five Stars

Store Using app Total reviews Average rating
My Lash Store 4 months 14 4.6
5 / 5 Share
April 18, 2023

Not only is the app user friendly with fantastic functionality, but the different pricing tiers make sense. Better than all that though is the practically immediate and thorough customer service. Couldn't recommend this app more, absolutely try it before anything else.

Store Using app Total reviews Average rating
Moodcast Fragrance Co. 21 days 5 5.0
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