All reviews

Rating Breakdown

  • 5
    98% (444 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 94% (426)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2022

I have used this survey tool. It's really awesome and has all the necessary options to make your survey beautiful. It gets easily integrated with email marketing platforms and passes the data effectively.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2021

I used this app to create a survey within our website to collect information about our customer base. I like the format and the ease of use within the app and how smoothly it integrates within Shopify. So far out of 4 different survey applications, it has been the most customer-friendly app to use.

Using app

About 22 hours

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 17, 2021

Just installed this app with the free tier and we are already getting feedback from customers. Had a call with their team and got hands-on walk through for setting up a custom post-purchase experience. I can already tell we are going to keep this around and probably upgrade to the paid version.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

It was intuitive to sign up, offers an exit intent poll with a coupon at the end, and a great insight into our customers shopping experiences. Would recommend!

Using app

8 days

Total reviews

7

Average rating

3.0

5 / 5 Share

Oct. 29, 2021

We started with the free version but we got more responses than we expected. We decided to try another free survey, but we got no responses at all. We just upgraded. Zigpoll is worth the price!

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 7, 2021

Very easy to download, set-up and launch. Their support is quick to respond and was able to quickly help configure our settings when we ran into complications with the desired set-up of our polls.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

This app has been perfect for our store! The team behind it are amazing people and they helped my store find the right plan. We've been using Zigpoll for a couple of months now and can't imagine what it would be like without it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2021

We're using Zigpoll since the last week. It is super useful, helpful, and interactive. The support team is very quick and resolutive. Thanks a lot guys.

Using app

7 days

Total reviews

16

Average rating

4.8

5 / 5 Share

June 9, 2021

I've used a number of survey/poll platforms over the years, and Zigpoll is the easiest to use, content looks great, and the customer service, if you need some help, is beyond world-class. You can't find a better app. Seriously!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 20, 2021

I highly recommend this app. The backend is very intuitive, and the customer support is quick and professional. The app has all the funcionalities I expected, and has helped us to better understand our customer's needs. Thanks!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2021

I really like the variety of different ways you can use the polls. And they look fun, not serious. Programming them is pretty intuitive, though I've had to reach out a couple of times, and they are quick to respond and stay with you until your issue is resolved. Definitely happy I am using this app!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2021

Really useful app and really helpful, friendly customer service too. Im getting some fascinating customer feedback and it looks great too.

Store

PAPER

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

This app works perfectly for our monthly website polls. We had some troubleshooting recently to do and we found the zipoll help very quickly and efficient in resolving our problem in no time at all. Would definitely recommend it.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 1, 2021

Just set up my first poll on my website and in an email to subscriber list. I love how simple and straightforward the experience is for my customers. While it was a tad bit complicated to set it up in the way I wanted, the customer support was excellent and more than made up for it.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Excellent app and customer service. The user interface is really good and the team will help you through if you have any question for installing/ customizing the code somewhere on your website

Using app

7 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 17, 2021

The Zigpoll app is perfect for short polls/surveys. But we're using the app for a 10-15 question survey, and it's working well. We like that it's integrated within our shop in Shopify - the fonts, colours are syncing with the look of our site. Also like the use of images within the survey. Customer service is quick to reply, friendly and helpful. Give it a go.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

Amazing and professional looking application. Really easy to use and the customer support is beyond fantastic. Would HIGHLY recommend to anyone who requires a poll.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Great customer service! Willing to modify app to customer needs :-) Responds within 24-48 hours with always-positive response.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

ZigPoll goes WAY above and beyond expectations!!!! I've never experienced anything like it. He is lightning FAST in solving problems, coming up with solutions and helping me achieve my business goals. I didn't even realize I needed this tool until he helped me implement it for a particular experiment I'm conducting. Needless to say, I'm SOLD!!!!!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

This app has been wonderful! It has allowed us to poll our customers right on the website vs sending them to SurveyMonkey. The customer service is out of this world! Response time varies but twice now it has been within 2 hours!!

Store

PD Labs

Using app

19 days

Total reviews

1

Average rating

5.0