Zigpoll Customer Surveys

Very happy with the choice to use Zigpoll in our Shopify store. Does everything we need. Easy to set up and works perfectly. For a much lower price than comparable apps. Highly recommend this app!

Great experience right off the bat. I'm not advanced with website development and needed a little help. They were quick, pleasant, and very helpful. Thank you!

Just top-notch service from this dev! We installed the app, and it can be a bit daunting. There are tons of options and features. We needed help getting our first few polls up and running, so we reached out and had answers within minutes.

I commend the Zigpoll team for their excellent customer service. I emailed Zigpoll and they got back to me right away! We appreciate that so much.

The app worked right off the bat and we received positive feedback and helpful information from a customer within the same hour. Very well worth it! Jason reached out to me right away to make sure that it was set up properly.

Excellent and Quick customer service. No problems installing or using this app. Been using it for a while now and its a great way to find out any friction points your customers might be experiencing & extra data always helps what,s working and what,s not. Great value for money IMO. Cheers Cameron

AMAZINGLY helpful app! I'm using it after purchase to see where my customers came from and for abandoned carts to see why they didn't purchase and nurture them back to the sale. Can't recommend it highly enough!

Incredible experience with Zigpoll. I was able to easily access personal time with the founder who was incredibly thoughtful and happy to help make sure our store received the most possible benefit from their software. If you're reading this, you're wasting your time: by now, you could be already Zigpolling your way to the future!

customers seem to write very in depth reviews in addition to answering the survery. Its very helpful to see where we can and should invest more in

Needs a bit of time to understand how the poll works as it is really complete and detailed, but the installation was really plug & play! Everything is working well and the support team has been super reactive with our requests.

Product is exactly what we were looking for, the post-purchase survey in particular. Customer service is TOP-NOTCH!

We have been looking for a post purchase survey for awhile. So happy we chose zigpoll. Not only did the survey meet all of our needs but we received instant guidance along the way to make sure it met all of our goals!

Who doesn't want a dialog with their customers? Find out when they are happy, annoyed, or just needing a little more help with Zigpoll. We use it to get customer feedback and then construct automated engagements with them. The app is very flexible, with timing and display options that just work like the customer wants.

This app really made my day and its a life savior since its integrated with Shopify so you won't have to worry about this survey and responses related to whom? its features and options are super amazing and really fit my needs and business requirements.

This app compliments everything i was trying to accomplish with my store - overall very easy integration, fantastic functionality & unreal customer support. This is the definition of a 5 star app. Well done to the Zigpoll team for creating such a rewarding and valuable app.

I spent SO much time trying to get other apps to run an anonymous feedback survey on my store. With Zigpoll, I was able to get it up and running within 15 minutes! Cannot recommend this app and the support enough. Truly one of the best Shopify apps I've ever used.

Excellent support - blistering fast customer service who actually handles the small improvements suggested.

The app itself is great and brought really good results straight away so I was very excited to get the insights from my customers using Zigpoll. However, there are 2 concerns, which probably means I won't continue using it: 1. A response is each click from the customer so 3 basic questions (including asking if they have a moment to answer 2 questions) from one customer is 3 responses from my limit. I could see how I could really use the app in lots of ways but the way this works is too limiting, even as you upgrade the plan. It actually works against you using it! 2. Secondly, $100 is too much for a small business to pay to remove the logo. In all, I'm not sure I'll keep this now - a shame as it could really help my business, it just doesn't have the right pricing package.

App is easy to use great to find out your customers needs/wants customer service is above 5 stars Would highly recommend the app!

I decided this morning I wanted to send a survey to some recent workshop attendees and Zigpoll made it very easy to create my survey slides and send out a quick survey! Jason and the team at Zigpoll were very quick to respond to my questions as well (within minutes!) and I can't wait to use Zigpoll to continue to grow our business and gain valuable customer feedback. Highly recommend!