All reviews

Rating Breakdown

  • 5
    98% (326 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Feb. 4, 2024

I just love Zigpoll Customer Surveys. A lot of great features, but really key for me is the easy internationalization, ability to run & target several different surveys, and the ease of pushing data into other tools for segmentation.

Store

pawital

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2024

Excellent app, easy to install and use, captures very valuable information from customers at checkout to help improve store. Highly recommend.

Using app

4 months

Total reviews

6

Average rating

2.7

5 / 5 Share

Feb. 3, 2024

Amazing customer service

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Its early, but so far so good! Opens up a whole new world for me in terms of our Voice of the Customer Program/strategy.

Using app

26 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 31, 2024

Easy integration to website with ability to specify pages which survey appears.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Good app, fast support. Would recommend

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you.

Using app

About 21 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Zigpoll is easy to use and very intuitive, keeping the user experience in mind. Jason, the founder of Zigpoll, is also very helpful and answered my questions quickly even though I am on the free plan. Would recommend this for anyone looking to setup surveys on their store!

Using app

About 19 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!

Using app

About 1 month

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

I have had Zigpoll installed for about two months now, and I have been getting really useful information back from our customers. The information has enabled us to improve our offering, our product page, and other elements to our service. The support is great too, with real people to communicate with.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

I hardly got post purchase responses. Then I installed Zigpoll and reached my limit in less than a month! Highly recommend, fantastic to get customer purchasing insights in real time.

Using app

26 days

Total reviews

14

Average rating

4.9

4 / 5 Share

Jan. 14, 2024

Using app

About 8 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 8, 2024

I have just started using the app and it seems to be really useful and versatile. Also, excellent support! I reached out to Jason and he quickly helped me setting up a customer goal survey on my landing page. Will definitely keep using this app and explore more of its features in the future

Store

My Store

Using app

4 days

5 / 5 Share

Jan. 6, 2024

Been using the app for a couple of months now and loving it! It is helping me better understand the type of customer I have. I have been using it to determine the typical customer for my business but what this app has shown me is that I have different customers for different products. So now for my advertising, I am targeting specific audiences with specific products because Zigpoll has shown me that's what that type of customer is buying.

Using app

19 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

App works great and does everything I needed. I have to stress how helpful and top-notch the staff is. Excellent customer service and excellent app.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Thanks to Jason for being so responsive and helpful - great app!

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 2, 2024

Zigpoll has been great in helping us run our post-purchase survey, and Jason's support has been excellent. Had an issue with editing a live survey and some data loss, and Jason was able to push through an update and resolve our issue in just a couple of days. Very much appreciated the quick turnaround and the attentive customer service!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

whaou whaou whaou ! I am using it for a couple of days now, and I have to say that it is brilliant. Easy to set up and understand and so powerful. You really thought about any aspect of your app to make it super efficiency such as the insights and the fact that you can use a link to send this survey. A huge thanks to the developer team for this brilliant app !

Using app

3 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 23, 2023

My quest for my project led me to Zigpoll, and it revolutionized the game! Creating engaging surveys with their drag-and-drop interface is a breeze, even for tech novices like me. But Zigpoll shines beyond creation. Targeting specific customer segments and analyzing results through intuitive reports and AI-powered insights unlocks actionable gems. Their AI revealed a hidden checkout snag that, once fixed, boosted conversions! The true cherry on top? Support. Their team is lightning-fast and helpful, going above and beyond to craft custom surveys.

Using app

1 day

Total reviews

1

Average rating

5.0