ZigZag Returns & Exchanges

Oct. 6, 2021

Easy to install - looks great on the website and creates a professional and organised look. Support is excellent. A good returns page is essential - this app has helped us enormously.

Oct. 4, 2021

After using this app for a month I do like it. Helps me stay organized with my returns. Very helpful and great for busy season.

Sept. 29, 2021

We recently installed Clicksit and the main thing we noticed right away is how easy it is for our customers to process their returns. We also have reduced the amount of time we were spending on returning emails with instructions. So far.... we are very pleased

Sept. 27, 2021

I am so impressed with Clicksit, their customer service team are incredibly slick. The returns portal was up and working on my website within an hour and it has completely streamlined our returns process.

Sept. 24, 2021

Great app and very useful team. The app makes it really clear what the return process is with a neat portal: https://www.townandcountrycovers.com/a/returns Simple. Its great when everything goes well but what is more important is what they do when something goes wrong. When a parcel goes missing they have a team that will actually help resolve the issue. When I have used Royal mail or other couriers in the past they make complaining impossible and refunds also impossible. Clicksit make this side very simple... this is something they don't really promote but in business its important to talk about what you will do to fix something when something goes wrong. Thanks guys, highly recommend.

Sept. 22, 2021

I would easily recommend this to anyone who has a online store and wants to open up over 7200 drop off points to their customers. Customer service is spot on and it's pretty cheap, we're already saving on every label! Thanks again.

Sept. 14, 2021

I've been using this service for a few weeks and it's been an absolute game changer! The Clicksit team have been so helpful and responded quickly to any queries I had. They even phoned me to check everything was running smoothly. My customers have found the process much easier and I'm really pleased with how it's going. Thank you Clicksit!

Sept. 9, 2021

These guys are brilliant - customer service is second to none. And the app has helped us deal with returns that were previously very time consuming.

Sept. 1, 2021

Easy to set up everything and easy to use too. I had an issue with something that didn't worked as it should and the chat replied to me fast and Clicksit fixed the problem. The translation page is essential if you have customers from different countries.

Aug. 27, 2021

So far so good, great live chat service. Dealing with real people is much better than those automated bots.

Aug. 21, 2021

We've only just started using this app to help with conversions and to help with our returns process as we grow our business. It's been a doddle so far even if we've only had to use it 3 times. Looking forward to getting to know the app better as business picks up.

Aug. 18, 2021

This app allows me to manage my returns so easily and has every function I need and great customer service

Aug. 13, 2021

O aplicativo é excelente e ajuda a organizar melhor o processo de troca/devolução. Além de tudo, a instalação é bem simples.

Aug. 13, 2021

We were looking for a modern Returns portal for our new store and Researched quite a few. Of all the solutions I found, Clicksit had the best Features at reasonable cost. It's PAYG model is most suitable for startups and the rapid support from the team was also very impressive . Thanks

Aug. 11, 2021

Easy to install and setup, as well as a simple returns process and easy to access link for customers. Great app!

Aug. 8, 2021

I've been using Clicksit for some time now and so impressed with the features and ease of use. It made the return process easier and more professional. The Clicksit team are always listening to their customers and are constantly improving the app based on customer feedback. Would highly recommend to anyone looking for a return portal!

Aug. 1, 2021

We have been using another Return app for a long time. Unlucky they started charging us $10 for an SSL certificate. Clicksit charges $0 and it's a completely FREE app that covers our needs. I would recommend it to everyone who is looking for an app that manages returns and labels. The best part is that they inject the code to Shopify pages so you don't have to worry about any coding and things. What I can suggest to Clicksit is that they also could add a piece of code that can embed the buttons "return" to the customer's dashboard so they will be able to create a return label or start returning process straight out from customer's account dashboard.

Aug. 2, 2021

The customer service is always an email away with all the information and the communication is top-notch.