One Click Upsell ‑ Zipify OCU

Thank you so much for your thoughtful review! 🌟 We’re thrilled to hear you’re seeing great results and that our support team has made such a positive impression. We take pride in making sure every issue is fully resolved and every merchant feels supported. We truly appreciate your kind words and feedback about the cart drawer setup — our team is always looking for ways to make things even smoother. Thanks again for being part of the Zipify community!

Thanks so much for your feedback! We’re happy to hear you’re enjoying OCU overall. 😊 We know there’s a bit to learn when setting up your first upsells, but our support team is always here to help if you ever get stuck — don’t hesitate to reach out anytime!

Thank you for your review and for choosing OneClickUpsell! We’re glad it’s been helpful for your store.

Thanks for the rating! Your support helps us keep improving and building features you’ll love.

Thanks so much for your review! We’re glad you’re finding value in OCU. We’d love to hear if there’s anything we can do to make your experience even better—your feedback means a lot to us! Be on the look out for an email from our team!

We appreciate your 4-star review! It’s awesome to know OCU is delivering the results you’re looking for—we’ll keep working to make it even better.

Thanks for your feedback! We’re glad to hear you’re enjoying the app overall. If you ever need a hand finding a feature, our support team is just a message away!

Dear Ocean Bites, Thank you so much for the kind words! We're thrilled to hear the slide-out cart is working well for your store. Our support team is always happy to help — even on a Sunday! If you ever need anything else, don’t hesitate to reach out. Wishing you continued success and great conversions! — Team Zipify

Dear Fehr Family Ranch, Thanks for the awesome review! 😊 We're so glad you enjoy the creative freedom 🎨 and found our team helpful (we love a good challenge 🕵️‍♂️✨). We're here anytime you need us—happy creating! 🚀 Team Zipify

Dear Lizzy James, Thank you so much for updating your review! 🙏 We're glad to hear that the glitch was resolved and that you're happy with the support you received. Ezra's dedication to educating merchants and Brittany’s help on the demo call really reflect the heart of what we aim to do—provide top-tier service and support. You’re absolutely right—no system is perfect, but we’re committed to being there swiftly when needed. Thanks again for your trust in Zipify, and we’re here whenever you need us! 🚀 Team Zipify

Dear GreaterGood, "Wow, thank you! We're thrilled to hear our impact was immediate and significant! 🚀💰" Team Zipify

Thanks for the review, Pure Southern Health! OCU is definitely a great way to easily increase revenue! We suggest taking time to try various funnels to continue seeing increases. Keep an eye on our blog for non-stop feature releases, including design customizations! If you need help with anything at all, please don't hesitate to reach out. -Team Zipify

Thanks, Video 125! We're glad to know you find our Support Team so helpful! Please keep an eye on our blog to stay up to date on our feature releases. If you ever need help with anything else, do not hesitate to reach out. -Team Zipify

Thank you for the review, Patterns of Evidence! We're happy to hear you had a positive experience with our wonderful Support Team. Keep on Upselling -- and if you need help with anything else, please don't hesitate to reach out. -Team Zipify

Ici Steve, responsable du service client chez Zipify.com. J'ai remarqué votre avis sur l'application ce matin et j'ai immédiatement examiné votre expérience avec notre support. Je suis extrêmement désolé que nous vous ayons laissé tomber. Vous êtes important pour nous - nous pouvons et allons résoudre le problème avec les remises à la caisse. Les ventes incitatives interagissent avec de nombreux aspects de votre expérience de paiement. C'est pour cette raison que nous offrons un essai gratuit de 30 jours. Cela nous donne suffisamment de temps pour vous aider si vous rencontrez des problèmes. Nous sommes également plus qu'heureux de prolonger cet essai si plus de temps est nécessaire. J'ai examiné le problème et il semble qu'il y ait eu un conflit avec la remise mise en place dans Shopify et la remise de pré-achat d'OCU. Avec l'application supprimée, je ne peux pas être sûr à 100%. Cependant, je suis convaincu que le problème était que Shopify Draft Orders ne peut gérer qu'une seule remise. Détails dans notre base de connaissances. Je vous ai contacté personnellement et j'aimerais passer un coup de fil pour passer en revue l'application et expliquer comment cela fonctionne et fournir toute aide supplémentaire dont vous pourriez avoir besoin. J'espère que nous pourrons nous connecter ! OCU est vraiment une application 5 étoiles et j'aimerais vous montrer cela de première main. Steve & Team Zipify ________________________________ Steve here, Customer Service Manager with Zipify.com. I noticed your review of the app this morning and immediately looked into your experience with our support. I'm extremely sorry we let you down. You are important to us -- we can and will resolve the issue with discounts on checkout. Upsells interact with many aspects of your checkout experience. It is for this reason we provide a 30 day free trial. This gives us ample time to assist you in the chance you run into any trouble. We are also more than happy to extend that trial if more time is needed. I looked into the issue and it appears there was a conflict with the discount set up in Shopify and OCU's pre-purchase discount. With the app removed, I can't be 100% sure. However, I am confident the issue was that Shopify Draft Orders can only handle 1 discount. Details in our knowledge base. I have reached out to you personally and would love to jump on a call to go over the app and explain how it works and provide any further assistance you may need. I hope we can connect! OCU truly is a 5 star app and I'd like to show you this first hand. Steve & Team Zipify

Hey Myjestix! Glad to hear you had a great experience with out customer support team. Thanks for leaving us a review. If you need anything, please reach out. - Team Zipify

Hey Strong Brand Social! Thanks for the review. We are a little biased, but we think our support team is the best in the business! We will be sure to let Dillon and the team know about your amazing experience. Sorry to hear that you find the funnel not as customizable as you'd like for your theme. We are continuously working on adding new features for OCU, so stay tuned. In the meantime, if you need anything just reach out. -Team Zipify

Hey Good Tee! Thanks for the review. We do have in app chat support. Just click on the blue chat icon in the lower right hand side of your screen. Please reach out if you need anything! -Team Zipify

Hey Woodstone, thank you for the honest review. We appreciate it. We'll definitely take your feedback to the team to make sure our pricing is as spot on as possible. If you need anything reach out! -Team Zipify