One Click Upsell ‑ Zipify OCU

Nov. 14, 2021

Just wanted to update my review to give more praise to the improvements OCU team have made to their app. I love the multi-product offer upsells. It's had conversions right away after setting up one funnel the other day. I can see they're taking feedback and this directly addresses my suggestion in the previous review I wrote. I love that they're adapting and adding features which help stores with large SKU numbers and product varieties. I can't wait to see what's next! I also have to give huge praise to the support team. A few months ago, I had an issue with my store that noone else could help with. I was at my wits end. However their team was so kind to help me check my store with staff that had Android phones due to a theme issue I had. The issue I had wasn't specific to OCU and they didn't need to help me with it, but they did. I am so grateful. OCU has some of the top Shopify app support I've had the pleasure of working with! ----- Have been using this app since November 2020 and I really appreciate the various improvements that have been made to OCU over the months. I like how there is staff ready to help and always get back to me within a few hours. They also keep me updated with ongoing cases. OCU has helped with increasing our store revenue. I think while our store has way to many designs to leverage the upsells to a huge % take rate due to how specific our designs are. It has still helped. The new pricing structure also makes me feel comfortable that OCU is charging what they've helped me to earn in extra revenue. I'm looking forward to all the updates and constant improvements going on with OCU. Can't wait to see what OCU's team comes up with next. :)

Nov. 21, 2020

This app is a total no brainer. The native version needs some additional work with more trigger segmentation and payment implementation but I'm told it's forthcoming. Very excited to have this additional tool in my arsenal and finally working with native checkout.

Nov. 20, 2020

My first time of using Zipify, I was totally lost so I contacted support. Katrina was so helpful and could answer my questions right away. She was so willing to help me. I would recommend this app to all.

Nov. 20, 2020

A must-have. Amazing reactive customer support. Increase sales without perturbing the first purchase. It worth the cost.

Nov. 17, 2020

I only installed a few days ago, I reached out to customer support to guide me through the activation process. I will update in a few days/week time and let you know how it worked out!

March 21, 2021

UPDATE 3 - They changed the pricing tier to a much more reasonable and now I have no issues with this app. It works perfectly and generates you good money. There team is also very responsive! Unfortunately every time I try to make this app work, there is some issue. I was really hoping to use the native but it will not work with any discount app installed in your store. Im using upsell funnel engine, which is working perfectly but it won't allow OCU to even register the checkouts. Support couldn't figure it out. They need someone thats a more tech savvy and not just reading FAQs to you. Also pricing SUCKS, getting charged for your total orders and not the ones OCU made. Really takes a dent out of your wallet compared to other apps, but then again if it works it would be amazing. Update - Used the app after getting the issues fixed and starting making some sales. However The PRICING IS HORRIBLE! You are getting charged for sales and views that never happened with this app. I could understand getting charged for sales that were made using the app but the app shows to 20 percent of customers. That's right 1000 people checkout, 200 of those people will actually see the upsell and guess what your gonna get charged based on the 100k that was not made by this app. SO its a great app but situational and for some store might be wonderful. JUST FYI I made an extra 7,000 with OCU but with another upsell app I did $40k.

Nov. 12, 2020

THE BEST APP!! The support is amazing. This app is very useful and easily increases the average order value.

Nov. 11, 2020

This app is a must for anyone in the E-Commerce space. A great app to build your AOV and great customer support. You won't regret it.

Nov. 11, 2020

Native is awesome. Wonderful way to increase AOV. And great support, too. Keep up the good work, Zipify team!

Nov. 10, 2020

It has bunch of possibilites, very friendly and easy to use. It's easy to see that someone who understands marketing made this app

Nov. 10, 2020

Very easy to use - I'm excited to see results this holiday season. I will return and add more comments later in December. I feel good about this purchase.

Nov. 9, 2020

I used this app and help me with increasing the store revenue. I love it. It's very easy to set up, and the support responds very fast.

Nov. 10, 2020

I feel like I should address the negative reviews on here first, which to me is really a disservice to all the people on Ezra's team who clearly have been kicking their own asses to get this launched and to do so a few weeks before the hard holiday hits so we are not all scrambling a few days before Black Friday. Is it a new integration? Yup. Will it have some bugs? Yup. Will they get it fixed asap for you if there is an issue? Yup. So what is the problem here? People are impatient and want everything perfect right now, which comes as a big surprise to me coming from other business owners. We have all had crap go wrong in our shops and then it can back up customer support and imagine if instead of people realizing that there could be a few hiccups they slammed you with one star reviews for stuff that may actually be their fault instead of yours. I believe this is what is happening here. If you listened to Ezra at all in this launch he brought the opportunities to the table about the product upfront. So don't be a jerk, give this awesome team a chance to catch up and get back to you. Now to get to the product-you are right, it isn't the "cheap" boy on the block but I am a big believer in you get what you pay for. I'll pay more because Zipify is a solid company who clearly gives a shit about their customers and puts back into their products over and over again. I have used other product, I will stick with One Click Upsell. For people considering trying it-my main qualm with the original version is you couldn't have the upsell not show based on the amount of an item shown in a cart. For example, someone is buying a lipstick you want to upsell them an additional lipstick in the same color. However if they already had 2 of the same lipstick in the cart it would still show. This can be a trick with some customers that would clearly delete out on and go back into the checkout to get the additional discount. It looks like.... THIS HAS BEEN FIXED! WHAT? If I am correct (pretty sure I am) that negates any other upsell platform I know of. Anyways-it is a great product. SUPER EXCITED to go into holiday with this new version. Team is always great, answers are always on point and polite. I love it, you will too if you give it a shot. Thanks for kicking ass guys! Cheers- Kate ***UPDATE I have confirmed you can now not show a product based on the amount of an item in the cart! GAME CHANGING! Thanks for adding this feature guys, it is very helpful to my store!

Nov. 8, 2020

Always wanted to give this OCU a try since I first was introduced to it. I truly appreciate the generous 30 days to try it out and see how we can get results in increased AOV. So far, we have setup two funnels setup, and look forward to studying the data from the results.

Nov. 7, 2020

this is a must have app for your store. you will make more money and i love the customer service you get on the online chat!

Nov. 7, 2020

Took our checkout process to a new level. Excellent support and easy to use. Very open about how this product works and what we are waiting for.

Nov. 6, 2020

Ezra and his team have built an incredible app. We're using it to create pre-purpose bumps, post purchase upsells & downsells. Super fast & works seemlessly with fast load speeds!

Nov. 6, 2020

Legacy OCU user just migrated to Native, the app is super fast and provides both pre and post purchase upsells, with a very reasonable monthly subscription cost. This app does everything it can at the moment and looks like it will do even more once limitations from Shopify API are removed.

Nov. 6, 2020

I've been using the Legacy Zipify OCU app for 2 years now. Thank you for building such a great app and providing such amazing customer support. If you want to increase your revenue by 10%, use Zipify OCU!

Nov. 5, 2020

5-Stars are not enough to accurately review Zipify ... they're easily a 10-Star Company! BEST APP on the store! STOKED! is an understatement to say how I feel that OCU returns with a native Shopify payments integration now! I've used OCU Legacy, but had troubles with the 3rd party payments and had to cancel it to return to Shopify payments. Also, make sure to follow Ezra Firestone and take his courses ... he's an E-comm business genius! Thus far, with the new Native OCU, it has been even easier and simple to setup in just one night. Plus, the 30-day free trial is a no-brainer. Zipify has gone above and beyond for me and my small business on countless times with support. Love OCU! You will love it too :) PS. The new order amount pricing is very helpful for small stores, and very excited about all the updates coming in 2021