All reviews

Rating Breakdown

  • 5
    85% (418 ratings)
  • 4
    5% (24 ratings)
  • 3
    2% (12 ratings)
  • 2
    2% (11 ratings)
  • 1
    5% (24 ratings)

Reviews with Text

  • 75% (369)
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5 / 5 Share

Dec. 10, 2020

Trying to get this to work. Their customer support (Paul) has been fantastic. Prompt responses to all my questions. Thank you.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

Amazing app and awesome support ! Provides upsell and downsell offers pre and post purchase which is pretty unique - Since the 1st day, I was seeing better AOV... WELL DONE

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Tasha is a super star! Great addition to the team, polite and straight to the point, goes above and beyond to ACTUALLY meet your needs.

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

This app is a game changer. Absolutely worth the investment, we’ve seen a massive boost in our AOV since installing and a considerable increase in revenue within the first 3 months. Can’t imagine running our store without this tool now. It’s also a pleasure to use– super easy to set up with a great deal of customisation options. Highly recommend giving it a try!

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

So good to hear that OCU is changing your business! Keep up the good work and keep us posted on how the app is working for you. Glad to have you onboard. -Team Zipify

5 / 5 Share

Nov. 27, 2020

Hands down best app of 2020. FIRE!!!! Easy to setup and really helps AOV. Truly a no brainer for any shopify store.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear OCU is working well for you! Keep us posted if you need anything from the team!

5 / 5 Share

Nov. 14, 2021

Just wanted to update my review to give more praise to the improvements OCU team have made to their app. I love the multi-product offer upsells. It's had conversions right away after setting up one funnel the other day. I can see they're taking feedback and this directly addresses my suggestion in the previous review I wrote. I love that they're adapting and adding features which help stores with large SKU numbers and product varieties. I can't wait to see what's next! I also have to give huge praise to the support team. A few months ago, I had an issue with my store that noone else could help with. I was at my wits end. However their team was so kind to help me check my store with staff that had Android phones due to a theme issue I had. The issue I had wasn't specific to OCU and they didn't need to help me with it, but they did. I am so grateful. OCU has some of the top Shopify app support I've had the pleasure of working with! ----- Have been using this app since November 2020 and I really appreciate the various improvements that have been made to OCU over the months. I like how there is staff ready to help and always get back to me within a few hours. They also keep me updated with ongoing cases. OCU has helped with increasing our store revenue. I think while our store has way to many designs to leverage the upsells to a huge % take rate due to how specific our designs are. It has still helped. The new pricing structure also makes me feel comfortable that OCU is charging what they've helped me to earn in extra revenue. I'm looking forward to all the updates and constant improvements going on with OCU. Can't wait to see what OCU's team comes up with next. :)

Using app

12 months

Total reviews

15

Average rating

4.3

5 / 5 Share

Nov. 21, 2020

This app is a total no brainer. The native version needs some additional work with more trigger segmentation and payment implementation but I'm told it's forthcoming. Very excited to have this additional tool in my arsenal and finally working with native checkout.

Using app

19 days

Total reviews

29

Average rating

4.8

5 / 5 Share

Nov. 11, 2020

Native is awesome. Wonderful way to increase AOV. And great support, too. Keep up the good work, Zipify team!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

It has bunch of possibilites, very friendly and easy to use. It's easy to see that someone who understands marketing made this app

Store

Apipet

Using app

8 days

Total reviews

10

Average rating

4.8

5 / 5 Share

Nov. 10, 2020

Very easy to use - I'm excited to see results this holiday season. I will return and add more comments later in December. I feel good about this purchase.

Using app

2 days

Total reviews

10

Average rating

4.8

5 / 5 Share

Nov. 10, 2020

I feel like I should address the negative reviews on here first, which to me is really a disservice to all the people on Ezra's team who clearly have been kicking their own asses to get this launched and to do so a few weeks before the hard holiday hits so we are not all scrambling a few days before Black Friday. Is it a new integration? Yup. Will it have some bugs? Yup. Will they get it fixed asap for you if there is an issue? Yup. So what is the problem here? People are impatient and want everything perfect right now, which comes as a big surprise to me coming from other business owners. We have all had crap go wrong in our shops and then it can back up customer support and imagine if instead of people realizing that there could be a few hiccups they slammed you with one star reviews for stuff that may actually be their fault instead of yours. I believe this is what is happening here. If you listened to Ezra at all in this launch he brought the opportunities to the table about the product upfront. So don't be a jerk, give this awesome team a chance to catch up and get back to you. Now to get to the product-you are right, it isn't the "cheap" boy on the block but I am a big believer in you get what you pay for. I'll pay more because Zipify is a solid company who clearly gives a shit about their customers and puts back into their products over and over again. I have used other product, I will stick with One Click Upsell. For people considering trying it-my main qualm with the original version is you couldn't have the upsell not show based on the amount of an item shown in a cart. For example, someone is buying a lipstick you want to upsell them an additional lipstick in the same color. However if they already had 2 of the same lipstick in the cart it would still show. This can be a trick with some customers that would clearly delete out on and go back into the checkout to get the additional discount. It looks like.... THIS HAS BEEN FIXED! WHAT? If I am correct (pretty sure I am) that negates any other upsell platform I know of. Anyways-it is a great product. SUPER EXCITED to go into holiday with this new version. Team is always great, answers are always on point and polite. I love it, you will too if you give it a shot. Thanks for kicking ass guys! Cheers- Kate ***UPDATE I have confirmed you can now not show a product based on the amount of an item in the cart! GAME CHANGING! Thanks for adding this feature guys, it is very helpful to my store!

Using app

About 16 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2020

this is a must have app for your store. you will make more money and i love the customer service you get on the online chat!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

Ezra and his team have built an incredible app. We're using it to create pre-purpose bumps, post purchase upsells & downsells. Super fast & works seemlessly with fast load speeds!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

I don't think we have been more excited about an app than this one! We've been using Zipify apps for years and after learning about the capabilities that One Click Upsell would have, we were pumped! The fact that it is native to Shopify checkout is game changing. And the pre purchase upsells are brilliantly done. We have products that before, we would display a pop up to see if the customer would like to upgrade their cart... the issue was that the customer would then have to click yes, then visit the upsell product, then add it to cart and finally, remove their original product. Whereas now, it's a simple click and they've upgraded their cart to a higher AOV. So smooth and so powerful. Thank you guys for all your hard work on this!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Ezra & the gang are changing the game. We're seeing great success with this launch & insanely happy it's native now so it doesn't disrupt our other checkout experiences.

Using app

6 days

Total reviews

13

Average rating

4.8

5 / 5 Share

Nov. 4, 2020

One Click Upsell is the single best AOV booster we have ever come across. Now that they are on the Shopify app store I can finally write a review! We have been using it for 2 years. Our stats speak for themself: In our main store we have made an extra £188,538.80. In case you aren't familiar with the app, this is revenue on top of our original orders, AKA upsell revenue/revenue we would have missed out on. We saw an average of £2.72 increase in cart value across the board. Our AOV before OCU is around £32, so that comes in at almost a 10% increase in average order value. All in all we see an average of a 18% conversion rate on our post purchase upsells, which is phenomenal. Oh, and they also have the best customer service I have come across. Always get a reponse within a reasonable timeframe. I see that they are offering a 30 day free trial just now. If you want my advice, it's definitely worth a shot! It's changed our business.

Using app

2 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

This is the best post-purchase app on the market! Don't even bother with any other one...go with OCU!

Using app

About 23 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Ezra and his team are amazing. Finally have made it easy to offer upsells... without hurting conversions.

Using app

2 minutes

Total reviews

4

Average rating

5.0