One Click Upsell ‑ Zipify OCU
One Click Upsell - Zipify OCU
Rating
4.7
feedback
427
chart
#180
All reviews
Rating Breakdown
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May 13, 2024
Simple to use. Effective so far.
Dear, CatholicVote Thank you so much for your feedback! We're delighted to hear that you find our product simple to use and effective. If you have any questions or need further assistance, feel free to reach out. We're here to help! Team Zipify
May 9, 2024
Things I love about this app: 1. Quick support respond time, it took around 2 minutes to answer. 2. Super customizable Funnel, from Pre Purchase Funnel to Post Purchase and Thank You Page. 3. Easy to build and guide. 4. Tons of KPIs and A/B Tests Fan of Ezra and the whole team.
Dear FastrLabs, "Thank you so much for your incredibly kind and detailed review! Providing quick support and customizable funnels are top priorities for us, so it's fantastic to know that you're finding value in these features. We're glad you appreciate the ease of building and guiding the funnels, as well as the wealth of KPIs and A/B testing options available. We'll be sure to pass on your praise to Ezra and the team—it means a lot to us all. If you ever need further assistance or have more feedback to share, don't hesitate to reach out. Thanks again for your support!" Team Zipify
May 3, 2024
The app probably works for some stores but for some stores, it's actually incompatible with Shopify and too difficult to set up. Why not say so from the outset, instead of selling it as a Shopify app?
April 24, 2024
We have generated great additional revenue using post-sale offers with OCU. We also recently had an issue with one of our funnels working properly and the zipify team took whatever time necessary to get it sorted out for us and was very prompt in communicating steps along the way. Great customer service.
Thank you immensely for sharing your success story with One Click Upsell! We're thrilled to hear about the additional revenue you've generated using our post-sale offers. It's equally rewarding to know that our team could swiftly resolve the issue with your funnel, ensuring smooth sailing for your business. Your satisfaction fuels our dedication to providing excellent customer service. Here's to many more prosperous ventures together! Team Zipify
April 23, 2024
Learning a new tool can be challenging. The support team at One click go above and beyond to make sure you are comfortable with their product. Technology and me don't always get along but this support team was there to make sure I was comfortable and their product was usable in my business. Another thing I liked about their support is they didn't just "fix it" they explained it as they went so I could fix it and/or recognize it if I saw it again. I want to thank them for their patience, knowledge and quick response. Most importantly it started increasing my revenue a day or two after I started using it. You can't ask for more than that.
Dear Susan Warner, Thank you sincerely for sharing your experience! We're thrilled to hear that our support team could turn the sometimes rocky road of learning new tech into a smooth journey for you. Your words truly energize our commitment to delivering top-notch service. We're overjoyed that our efforts not only helped you navigate the tool but also contributed to boosting your revenue in just a day or two! Here's to continued success together! Warm regards, Team Zipify
April 16, 2024
My only regret is that I did not start using One Click Upsell sooner.
Dear Memphis Ranch Meat Company, Thank you immensely for your kind words! We're thrilled to hear that One Click Upsell has made a significant impact on your experience. Your regret only highlights the excitement of discovering new ways to enhance your journey with us. Here's to seizing every opportunity together! Warm regards, Team Zipify
April 8, 2024
Post purchase upsell doesn't work with Klarna, apparently. So a big no in Sweden, Denmark, Finland, Norway, Germany etc. The UI is convoluted and unintuitive too. I put off configuring it for a week because it looks like was made in 2004. The "click ATC button" pop-up is ugly and slow, and while Vitals does both better, Vitals doesn't allow you to combine discounts with discount codes. Ugh. Nothing works except Kaching lol.
We're sorry to hear that OCU wasn't a good fit for your needs. We're constantly working to improve and expand our compatibility with platforms like Klarna. Shopify currently handles data tokenization, and while not all payment processors are currently supported, we're working on expanding our capabilities in the future. As for UI feedback, our Development team puts a lot of effort into creating a user-friendly interface for our diverse user base of 10,000+ users. We understand that preferences vary, and we're disappointed to hear that our UI didn't meet your expectations. Our Support team is here to assist you, and we'll be sure to follow up when Klarna compatibility is available. If you have any further questions or concerns, please don't hesitate to reach out. -Team Zipify
April 2, 2024
Ash was thorough and clear in his responses, and his use of picture examples on where I can find what I was looking for was very helpful. Great job, thanks!
Thanks for the feedback, Qualuxe Store. We think Ash is pretty great and we are so pleased to hear you think the same. We will be sure to pass along the kind words. If you need anything in the future, you know where to find us! -Team Zipify
March 31, 2024
simple et efficace
Merci, Rangecable! We are so happy to learn that OCU is working for you and you find it simple to use. Please don't hesitate to reach out to us if you need anything at all. -Team Zipify
March 27, 2024
Zipify Service Team is Awesome!!!! They haven't gotten back to me right away. I love this app. It is so easy to use, affordable and has great stats so I can see what is working and not. Thank you!!!!
Thanks for this feedback, Sierra Metal Design. We take pride in the quality of work our Support team provides and appreciate the kind words about them! We will be sure to pass along. Also happy to hear you find OCU intuitive and affordable. Please don't hesitate to reach out if you need anything. You know where to find us!
March 26, 2024
Great tool for increasing AOV
Thanks for taking the time to leave this review, Miller Market. So happy to learn that OCU is increasing AOV for your store! Please let our Support team know if you need anything. We will be here!
March 17, 2024
Really, really good. Helps to increase AOV, revenue and CVR. Love it. Would recommend.
Hey Step One UK. So stoked to hear the app is increasing your AOV and revenue. Thanks for the recommendation! If you need anything, please don't hesitate to reach out. - Team Zipify
March 8, 2024
All of the support staff are unbelievably experienced and helpful - especially Tasha! Great App and Exceptional Support Staff :)
Hey Core3Vitality. Thanks for leaving us a review. Tasha is the BEST and we'll be sure to let her know how much you appreciate her help. Stoked to her you're loving the app. If you need anything, please don't hesitate to reach out. - Team Zipify
March 4, 2024
Essential for our consumer goods business, and has been making us additional revenue since installing. Ezra Firestone is a good man!!
Hey Six Scents! Thank you for taking the time to leave us a review. Stoked to hear the app is generating extra revenue. That's exactly why we built it. If you need anything, please reach out. - Team Zipify
March 1, 2024
Fast and helpful support by Jared. Thank you!
Hey Lucia Avenue! Thank you for taking the time to leave us a review. We're so stoked to hear that Jared provided fast and helpful support. If you need anything else, please reach out. - Team Zipify
Feb. 22, 2024
Just started using ... really enjoy the functionality. Super easy to set up. Setup service has been super helpful. Looking forward to using this app with our store - sure it will help us with upsell conversion rate. If I had some constructive feedback, I'd love to see them make the cross-sell product pictures larger on the product page ... right now they are too small to be truly functional, but hopefully this is something they have in the works. Thanks! SG
Hey Dingle Dangle Baby USA, Thank you for taking the time to leave us a review! Stoked to hear the setup was easy and looking forward to your conversion rates soaring! We appreciate the constructive feedback and have shared it with our development team. We are constantly iterating on OCU and releasing new features/updates and feedback like yours goes a long way in our future releases. If you need anything, please do not hesitate to reach out to our support team. - Team Zipify
Feb. 10, 2024
Very impressed with the high level of customer support when I had an issue with one of my upsells; they helped me quickly adjust settings I had changed that impacted the delivery of the messaging. ML
Hey Michael Lindley Novels, Glad to hear the support team was able to help out, we're here if you need anything else and will pass along the review. Hope you have a 5 star day! -Team Zipify
Feb. 6, 2024
Fantastic app. Easy to use and the best ever support team! Highly recommended.
Hey In Shape Mommy, Thank you for your review + recommendation, we're always around if you need anything else and will pass along your compliment to our support team! -Team Zipify
Feb. 5, 2024
Very good service!!! And great app! Recommended!!!
Hey Shop Auritta, Thank you for the review, we hope you have a 5 star day! -Team Zipify