17TRACK Order Tracking
17TRACK Order Tracking - Shopify Returns & Exchanges
Rating
4.9
feedback
2,976
chart
#133
All reviews
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Aug. 8, 2023
The best tracking app no doubt!!! It is really easy to track my orders. Could not ask for a better app!
Aug. 7, 2023
17TRACK is a great parcel tracking service,It makes my job a lot easier, literally takes away half of my job so I can have rest of the day free!!
Aug. 5, 2023
I recently integrated the 17Track application into my Shopify store, and I must say that it has revolutionized the way I track my shipments. With its user-friendly interface and comprehensive features, 17Track has provided me with a seamless tracking experience that has greatly improved my customer satisfaction.
July 31, 2023
Frustration Galore - Stay Away from 17TRACK Shopify App! I recently tried the 17TRACK app on Shopify, and let me tell you, it has been an absolutely dreadful experience from start to finish. There are several major issues with this app that have left me scratching my head as to why it has received any positive reviews at all. 1. Poor Chat Support Customer Service: The first major problem I encountered with the 17TRACK app was its appalling chat support customer service. I reached out to their support team for help with a tracking issue, and what I got was nothing short of a nightmare. Responses were slow, often taking hours or even days to get a reply. When they finally did respond, it seemed like they were clueless about the actual problem and offered generic and unhelpful solutions. It's as if they were just trying to brush me off instead of genuinely assisting with my concerns. 2. Hugs of Errors in Site: The app itself is ridden with errors and glitches. It constantly lags and crashes, making it nearly impossible to navigate and use effectively. The user interface is poorly designed and confusing, adding to the overall frustration. It feels like this app was rushed out without proper testing, leaving users to bear the brunt of its countless flaws. 3. Incorrect Information Provided by Tracking Page: To make matters worse, the tracking information provided by the 17TRACK app is highly unreliable. On one occasion, the Shopify order dashboard showed my package as "ready to pick up," but the 17TRACK app was displaying it as "delivered." This inconsistency led to confusion and anxiety, as I didn't know whether my package was actually available for pickup or if it had been delivered to the wrong address. Considering the exasperating experience I've had with this app, I can't help but wonder why some people have given it high ratings. Perhaps they were lucky enough not to encounter the numerous issues that plagued my own usage. Regardless, I highly advise against using 17TRACK for your Shopify store. Despite reaching out to the 17TRACK team for assistance for the past 48 hours, their support has been lackluster at best. It's clear that they have no interest in providing proper support and resolving customer issues promptly. In conclusion, stay far away from the 17TRACK app if you value your time, sanity, and customer satisfaction. There are plenty of other reliable and efficient tracking apps available on the market that won't leave you tearing your hair out in frustration.
Hi, dear friend from PATOYS, Thank you for your genuine feedback, and truly apologize if we have left you such an impression! We are sincerely looking back at the technical issue you've mentioned and have listed the solutions for you. Please don't worry, all of them are resoluble, so we sincerely hope you could back in touch with us via the exclusive case email. We've sent the email, please kindly check. I must apologize for the service has not met your requirement, there might be some misunderstanding about it. The last we want is to make you feel not being treated properly. The servicing team also works on Sunday and there might be a tiny lag between the shifts, the delay was under no intention and will surely be improved. We weren't and will not respond to you in days long, and we welcome the feedback on this to keep our servicing team professional. Please ease your mind that whether you choose to use 17TRACK ever after, we'll provide the support as we always would. All the best to you & your business, Team 17TRACK
July 22, 2023
Der Anliegen war sehr schnell erledigt und ich bin sehr zufrieden das jetzt der Komplete Tracking App ist auch in mein Shop Integriert.
July 20, 2023
AMAZING BEST APP EVER WAY BETTER THAN THE RIP OFF ONES LIKE AFTERSHIP I WOULD HIGHLY RECOMMEND THIS APP!
July 18, 2023
An awesome app which allows you to track most of the tracking numbers from various platforms. It has beautiful tracking page, and allows you to choose different couriers such as USPS, DHL and Fedex for a more accurate tracking. It's a must download app for all online merchants.
July 16, 2023
The App is pretty helpful and complete. I was using a another one that was ok but did not have advanced functionalities as 17Track
July 13, 2023
Useful tools, real-time push order status, and fast customer service processing. Recommended！！！！！！！！
July 12, 2023
------------------------------------------------------------------------------------------------------------------------Bien
July 11, 2023
Great app, the tracking number always works and yeahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh good app :):)
July 7, 2023
17track App is definitely the must-have app for every store. It allows both merchants and customers easily track the status of any delivery and hugely increase the customers shopping experience. Their customer support is superb too! Strongly recommend!
July 6, 2023
I have several sites that have used this plugin, the functionality is great and I recommend you use it
June 28, 2023
the bast tracking website, used it in my other 2 stores and neverd had a problem!
June 26, 2023
The 17TRACK Order, PayPal Tracking app has revolutionized the way I manage order tracking in my Shopify store. Seamlessly integrating with Shopify and PayPal, this app has become an invaluable asset to my business operations. With its intuitive interface and real-time updates, 17TRACK offers a comprehensive tracking solution. I can effortlessly monitor the status and location of every order, ensuring accurate and timely information for both myself and my customers. The app's automation feature links PayPal transactions to corresponding orders, eliminating manual input and potential errors. One of the standout features is the customizable notification system, which keeps me and my customers informed about any order changes. This transparency builds trust and enhances the overall customer experience. Furthermore, the prompt and knowledgeable customer support team has been instrumental in addressing my queries and resolving any issues swiftly. Considering its remarkable functionality, ease of use, and exceptional customer support, the 17TRACK Order, PayPal Tracking app is an absolute must-have for Shopify store owners looking to streamline their order tracking processes.
Dear Friend, thank you so much for choosing 17TRACK! ❤️ Our Shopify APP is designed to be easy to use and convenient for you. We provide real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work. Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK
June 21, 2023
Buen servicio de atención al cliente. Fácil de configurar y con múltiples transportistas. Recomendable.
¡Muchas gracias por elegir 17TRACK! ❤️ Nuestro Shopify APP está diseñado para ser fácil de usar y conveniente para ti. Proporcionamos sincronización automática en tiempo real de Shopify pedidos para el seguimiento automático, ahorrando mucho trabajo manual. Por favor, no dude en ponerse en contacto con nosotros con cualquier comentario, le ayudaremos como siempre! ❤️ Saludos 17TRACK
June 14, 2023
I have installed the app and it has been perfectly integrated. Now I will leave a review and wait for them to remove the logo.
Dear Friend, thank you so much for choosing 17TRACK! ❤️ Our Shopify APP is designed to be easy to use and convenient for you. Glad you like it! Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK
June 14, 2023
Great app! thank you a lot of. i really love page for tracking parcels. The tracking app offers an impressive array of features that cater to a wide range of needs.
Thank you so much for being our valuable user!❤️ Yes, by adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities. If you need anything, just leave us a message. We will be here to assist. Best regards 17TRACK
June 13, 2023
Great app! Accurate tracking and timely updates. Makes shipping a breeze on Shopify. Highly recommend!
Dear Friend, Thank you so much for being our valuable user! 17TRACK provides real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. Also supports auto sync of the tracking number and the carrier to PayPal, and offers Buyer Protection that earns customer trust and loyalty. If you need anything, just leave us a message. We will be here to assist. Best regards, 17TRACK