17TRACK Order Tracking
17TRACK Order Tracking - Shopify Returns & Exchanges
Rating
4.9
feedback
2,972
chart
#163
All reviews
Review RSS Feed
Feb. 27, 2023
This app is one of the best order tracking apps and the support team was very helpful with my requests. Thanks!
Dear Friend, Thank you so much for your continued support and trust! ❤️ We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊 If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 27, 2023
Great App for tracking and monitoring packages and fulfilment status, I will definitely recommend it to others.
Dear Friend, Thank you so much for choosing 17TRACK! ❤️ We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪 If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 23, 2023
This app is wonderful. Very easy to use. It shows all the tracking information in one place, one dashboard. Perfect for the clients who need to track their order. This reduces the tasks for after sales service as the clients can directly follow their shipment status online. The technical support is very responsive and always ready to help. I give you a 5 stars!
Dear Friend, Thank you so much for being our valuable user! ❤️ By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities! If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 22, 2023
This works great, I think that's what I want, it helps us make it easier for customers to follow up on their orders and reduces our customer service costs
Dear Friend, Thank you so much for choosing 17TRACK! ❤️ By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities! If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 22, 2023
Great app for customers to trace their order. And it will automatically update the shipping status for customer.
Dear Friend, Thank you so much for being our valuable user! ❤️ We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪 If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 22, 2023
一直用这个，简单全面，语言种类多，方便了各个国家的客人跟踪自己的包裹。it's really good tracking tool for our company. give 5 stars . Great
亲爱的用户朋友！您好！ 非常感谢您选择17TRACK！ 是的，Shopify APP专门设计简单全面，方便用户使用。 我们也会继续努力优化APP，给用户朋友们带来更好的体验！ 若需要任何其他支持，请随时与支持团队联系！我们会尽快响应您！ 再次感谢您的支持和认可！ 17TRACK
Feb. 21, 2023
This is an excellent app for any small business that ships their products. It really gives your online store a nice feature for customers. The installation is clean, the admin interface clear, intuitive and responsive. Support via email is quick and took care of all my questions. And the price for the app is very reasonable for what it offers.
Dear Friend, Thank you so much for sharing your feedback with us! ❤️ We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience! If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 21, 2023
17TRACK customer service personnel are very enthusiastic. This is my fifth site to use 17track. The logistics query is very accurate, the tracking situation is very stable, and the customer usage rate is also very high. Through 17track, the conversion rate of the website has also been improved. Every time I need to modify the place They are very positive and efficient, and the overall APP experience is very good!
Dear Friend, Thank you so much for your continued support and trust! ❤️ You are our valuable user! We are committed to providing our help and service to you! We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪 If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 20, 2023
Acc manager reached out to me and they removed the brand logo for me. I have yet to use the app so I'll review again later on.
Dear Friend, Thank you so much for choosing 17TRACK!❤️ Hope our APP can bring you a great first impression! If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 20, 2023
The best app for tracking parcels! I have tried many apps for my business, and each of them had its drawbacks. But I’m completely satisfied with this app. It tracks any carriers and is fully customized for the user. What a pity I didn't know about this app before!
Dear Friend, Thank you so much for choosing 17TRACK!❤️ We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 20, 2023
Overall, I would highly recommend this app to anyone looking for a hassle-free experience. You won't be disappointed!
Dear Friend, Thank you so much for being our valuable user!❤️ We are so glad that our APP has brought you such a great first impression! Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience! If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 17, 2023
Wij gebruiken deze app voor de verzendingen voor de webshop zwemmershop.nl Het werkt uitstekend en ook de Nederlandse vervoerders DHL en Postnl waar wij voornamelijk mee versturen werken goed.
Beste vriend, Hartelijk dank voor het kiezen van 17TRACK! ❤️ 17TRACK is een tracking tool voor grensoverschrijdende e-commerce en een must-have app voor newbies om e-commerce bedrijven te helpen de post-aankoop ervaring van hun klanten te verbeteren. Het biedt alle essentiële functies voor pakket tracking, inclusief het volgen van de logistieke status van alle Shopify bestellingen in real time op de achtergrond en gratis e-mail notificaties die je naar klanten kunt sturen over de status van hun pakketten. Laten we "Tracking Page" in je shop installeren zodat klanten hun bestellingen kunnen volgen, wat niet alleen de exposure van je shop zal vergroten, maar ook veel potentiële klachten van klanten zal verminderen. Als u iets nodig heeft, laat ons dan een bericht achter. We zullen er zijn om te helpen. ❤️ Met vriendelijke groet, 17TRACK
Feb. 16, 2023
This app is very convenient and quick to use, our guests can quickly understand the package shipping information through the query page, greatly reducing the pressure of our customer service work, five-star praise! Very recommended to everyone! The functions are also very much! And there are different package standards, highly recommended for everyone to use, mainstream courier service providers are supported!
Dear Friend, Thank you so much for choosing 17TRACK!❤️ By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities! And, We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 16, 2023
Very positive experience with the chat support team! Great app and highly recommend it to other people
Dear Friend, Surprisingly! You have been our user for 3 months! Thank you so much for your continued support and trust!❤️ We are delighted that our customer service has been rated so highly by you!❤️ I'm very proud of our customer service for doing a great job serving our valued users!😊 If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 16, 2023
这个App用起来非常方便快捷，我们的客人通过查询页可以快速地了解包裹运输信息，大大地减轻了我们客服的工作压力，五星好评！十分推荐给大家！功能也是非常的多！而且有不同的套餐标准，强烈推荐大家使用，主流的快递服务商都支持
亲爱的用户朋友！您好！ 非常感谢您选择17TRACK! 在您的商店里添加品牌查询页，客户不仅可以在您店铺内自助查询，以减少您客服的工作量，也可以使客户流量留存，促进二次销售，提升商品曝光机会哦~ 17TRACK与全球1500多家运营商合作，整合数据至一起，以便您获得有关包裹的信息。我们将继续努力支持更多运营商的数据同步。💪 若需要任何其他支持，请随时与支持团队联系！我们会尽快响应您！ 再次感谢您的支持和认可！ 17TRACK
Feb. 15, 2023
It is very convenient to provide tracking information for customers and yourself. 17track's customer service is also better than the competitors. The only downside is that they seem to have raised prices
Dear Friend, Surprisingly! You have been our user for 9 months! Thank you so much for your continued support and trust!❤️ Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales.We will continue to work hard to optimize the APP for a better user experience! If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 15, 2023
对于初创企业来说，这个插件简直太棒了。不仅能帮助顾客提升购物体验，也能节省我们的售后成本。关键还是免费的。不仅能免费获得完善的服务支持，对于店主提出的有益建议也会酌情接受。 对于中国商家来说，这已经是完美无缺的插件了
亲爱的用户朋友！您好！ 非常感谢您选择17TRACK！ 在您的商店里添加品牌查询页，客户不仅可以在您店铺内自助查询，以减少您客服的工作量，也可以使客户流量留存，促进二次销售，提升商品曝光机会哦~ 我们也会继续努力优化APP，给用户朋友们带来更好的体验! 若需要任何其他支持，请随时与我们支持团队联系！我们会尽快响应您！ 再次感谢您的支持和认可！ 17TRACK
Feb. 13, 2023
Great service and customer support. Super easy and smooth integration to Shopify shop. Actually, there are other competitors on the market doing the same. And generally speaking, we have moved to 17Track from Aftership due to great tracking update lag on the latter service. Recently we have moved from using DHL Globalmail as our main carrier to PostNL. And then we've got delays of up to 7 days from the actual shipment day till the tracking appeared on our Shopify store provided by Aftership. This was a nightmare for our customer support service :) And now, with 17Track tracking service we all sleep well :) Actual tracking information appears emediately.
Dear Friend, Thank you so much for choosing 17TRACK!❤️ We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 If you need anything, just leave us a message. We will be here to assist. ❤️ Best regards, 17TRACK
Feb. 12, 2023
Easy to implement. Support most major and minor shipping companies, which is amazing. Jane has been very helpful and patient with all my inquiries!
Dear Friend, Thank you so much for being our valuable user!❤️ We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK
Feb. 10, 2023
很棒！ 功能齐全，免费版本也能满足需求。界面设计也很好，方便查询，也方便查看。客服响应及时，回答专业。可以进行自动化管理，也可以在店铺导航中嵌入查询页，方便顾客查询，减少了客服的工作量，提升效率。很棒！
亲爱的用户朋友！您好！ 非常感谢您选择17TRACK！ 在您的商店里添加品牌查询页，客户不仅可以在您店铺内自助查询，以减少您客服的工作量，也可以使客户流量留存，促进二次销售，提升商品曝光机会哦~ 我们也会继续努力优化APP，给用户朋友们带来更好的体验! 若需要任何其他支持，请随时与我们支持团队联系！我们会尽快响应您！ 再次感谢您的支持和认可！ 17TRACK