All reviews

Rating Breakdown

  • 5
    95% (3,136 ratings)
  • 4
    3% (103 ratings)
  • 3
    0% (16 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (25 ratings)

Reviews with Text

  • 67% (2,206)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2023

Easy to implement. Support most major and minor shipping companies, which is amazing. Jane has been very helpful and patient with all my inquiries!

Store

WhoWhy

Using app

36 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Feb. 10, 2023

很棒! 功能齐全,免费版本也能满足需求。界面设计也很好,方便查询,也方便查看。客服响应及时,回答专业。可以进行自动化管理,也可以在店铺导航中嵌入查询页,方便顾客查询,减少了客服的工作量,提升效率。很棒!

Store

GOELIA

Using app

8 days

Total reviews

6

Average rating

3.7

Developer Reply

亲爱的用户朋友!您好! 非常感谢您选择17TRACK! 在您的商店里添加品牌查询页,客户不仅可以在您店铺内自助查询,以减少您客服的工作量,也可以使客户流量留存,促进二次销售,提升商品曝光机会哦~ 我们也会继续努力优化APP,给用户朋友们带来更好的体验! 若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您! 再次感谢您的支持和认可! 17TRACK

5 / 5 Share

Feb. 9, 2023

Very good, fully functional, better than other similar products, customer service patient to help solve problems, five stars!

Store

REORIA

Using app

About 3 hours

Total reviews

7

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We are committed to providing our help and service to you as you are our valuable user! We will continue to work hard to optimize the APP for a better user experience! Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Feb. 8, 2023

I recently started using the 17Track Shopify app and I am thoroughly impressed. The app is incredibly user-friendly and offers a wide range of features to help me manage my shipments and track my packages. The real-time updates and detailed tracking information are incredibly accurate and make it easy to keep track of all my orders. The app has also made it much easier to communicate with my customers, as I can quickly provide them with up-to-date information on their deliveries. I would highly recommend the 17Track Shopify app to anyone looking for a reliable and efficient shipping solution. It's definitely earned my 5-star rating!

Using app

9 months

Total reviews

6

Average rating

4.3

Developer Reply

Dear Friend, Surprisingly! You have been our user for 9 months! Thank you so much for your continued support and trust!❤️ We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Feb. 8, 2023

It's a great logistics tracking software that brings me more sales and customer after-sales experience.

Using app

About 5 hours

Total reviews

16

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Feb. 7, 2023

This app is great. It is easy to set up and covers all of the carrier we use. We are able to elevate our after sale and shipping service by using this app. Very happy to have found this solution!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Feb. 3, 2023

Amazing support and customer notifications sent via e-mails! Super clean design for the tracking page, and super detailed tracking stamps that ensures your customers are in the loop every step of the way! Definitely recommend for international tracking updates!

Using app

10 days

Total reviews

3

Average rating

3.7

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Feb. 3, 2023

Very nice app. It allows my customers track from own website and the page gets all my branding with no much effort. also the communication with the team is being quite good! thanks!

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for choosing 17TRACK!❤️ Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️ Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Feb. 2, 2023

Very good, the logistics query is clear, the interface is also very good, and the customer service follow-up is very fast

Store

JPLAND

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Dear Friend, Thanks for choosing 17TRACK! We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Feb. 2, 2023

Great app, and has Chinese customer service, and also provides a year of free service, hope the function will be more and more perfect

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We will continue to work hard to optimize the APP for a better user experience! Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Feb. 2, 2023

17 Track app is a game-changer! The response time is incredibly fast and the features are comprehensive. It covers a wide range of carriers and provides real-time updates on shipping status, making it equally convenient for both customers and merchants. I highly recommend this app to anyone looking for an efficient and reliable tracking solution!

Store

Joopita

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Feb. 1, 2023

I like their service, it fits our business needs perfectly! So, we are very satisfied. It's important that they offer free packages! This is fantastic!

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ We are so honored that you rate our APP so highly!❤️Thanks a lot! Also, we're happy to know that our free quota can meet your needs! If you need to upgrade the quota in the future, you can directly enter the APP to do the action! Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Jan. 31, 2023

Full-featured and inexpensive, with all the settings you could want Simple but complete order tracking settings page Uncomplicated setup Customer service is attentive and answers are very detailed

Store

Logeqi

Using app

19 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales. Also, add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️ Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Jan. 29, 2023

Very nice logistics tracking app. It can help me control the logistics situation of customers in real time

Using app

1 day

Total reviews

7

Average rating

4.4

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales. And, We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Jan. 27, 2023

Great application for tracking, everything works, support team quickly helped to solve the problem.

Store

Pinmap

Using app

12 days

Total reviews

5

Average rating

4.2

Developer Reply

Dear Friend, Thanks for your positive review of our Customer Service!❤️ You are our valuable user! We are committed to providing our help and service to you! Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Jan. 27, 2023

Interesting app - making easier for my customers to track their parcels. I just installed the application in my shop and seems that everything work smooth :) I recommend to other shop to install this great app to make easier the customer's life! Thank you, folks!

Using app

2 days

Total reviews

7

Average rating

3.9

Developer Reply

Dear Friend, Thanks for your recommendation!❤️ We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Jan. 26, 2023

great svc , quick response thanks for the help.......................................................

Using app

About 1 hour

Total reviews

10

Average rating

5.0

Developer Reply

Dear Friend, Thank you so much for being our valuable user!❤️ We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊 Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Jan. 18, 2023

This app is really great. Full-featured. Good service. Very detailed. Highly recommended!!! Highly recommended!!!

Using app

4 days

Total reviews

11

Average rating

5.0

Developer Reply

Dear Friend, Thanks for your recommendation!❤️ We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊 You are our valuable user! We are committed to providing our help and service to you! Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards, 17TRACK

5 / 5 Share

Jan. 16, 2023

17 track has helped our business a lot. The interface design and function are valuable and user-friendly. Thanks.

Store

FYTIST

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear Friend, Thanks for your positive review of our APP!❤️ Our Shopify APP is designed to be easy to use and convenient for users. And, Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales. If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK

5 / 5 Share

Jan. 16, 2023

Works well and looks professional. To remove the logo you need to leave a review. However I have been using this for a while and it works well for keeping track over multiple different carriers going to different countries. I have not used the push feature to Paypal as I am skeptical, however I may consider it in the future.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Friend, Surprisingly! You have been our user for 9 months! Thank you so much for your continued support and trust!❤️ 17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes. And, We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪 If you need anything, just leave us a message. We will be here to assist. ❤️ Thanks again for your support and recognition! Best regards, 17TRACK