17TRACK Order Tracking

Frustration Galore - Stay Away from 17TRACK Shopify App! I recently tried the 17TRACK app on Shopify, and let me tell you, it has been an absolutely dreadful experience from start to finish. There are several major issues with this app that have left me scratching my head as to why it has received any positive reviews at all. 1. Poor Chat Support Customer Service: The first major problem I encountered with the 17TRACK app was its appalling chat support customer service. I reached out to their support team for help with a tracking issue, and what I got was nothing short of a nightmare. Responses were slow, often taking hours or even days to get a reply. When they finally did respond, it seemed like they were clueless about the actual problem and offered generic and unhelpful solutions. It's as if they were just trying to brush me off instead of genuinely assisting with my concerns. 2. Hugs of Errors in Site: The app itself is ridden with errors and glitches. It constantly lags and crashes, making it nearly impossible to navigate and use effectively. The user interface is poorly designed and confusing, adding to the overall frustration. It feels like this app was rushed out without proper testing, leaving users to bear the brunt of its countless flaws. 3. Incorrect Information Provided by Tracking Page: To make matters worse, the tracking information provided by the 17TRACK app is highly unreliable. On one occasion, the Shopify order dashboard showed my package as "ready to pick up," but the 17TRACK app was displaying it as "delivered." This inconsistency led to confusion and anxiety, as I didn't know whether my package was actually available for pickup or if it had been delivered to the wrong address. Considering the exasperating experience I've had with this app, I can't help but wonder why some people have given it high ratings. Perhaps they were lucky enough not to encounter the numerous issues that plagued my own usage. Regardless, I highly advise against using 17TRACK for your Shopify store. Despite reaching out to the 17TRACK team for assistance for the past 48 hours, their support has been lackluster at best. It's clear that they have no interest in providing proper support and resolving customer issues promptly. In conclusion, stay far away from the 17TRACK app if you value your time, sanity, and customer satisfaction. There are plenty of other reliable and efficient tracking apps available on the market that won't leave you tearing your hair out in frustration.

Der Anliegen war sehr schnell erledigt und ich bin sehr zufrieden das jetzt der Komplete Tracking App ist auch in mein Shop Integriert.

AMAZING BEST APP EVER WAY BETTER THAN THE RIP OFF ONES LIKE AFTERSHIP I WOULD HIGHLY RECOMMEND THIS APP!

An awesome app which allows you to track most of the tracking numbers from various platforms. It has beautiful tracking page, and allows you to choose different couriers such as USPS, DHL and Fedex for a more accurate tracking. It's a must download app for all online merchants.

The App is pretty helpful and complete. I was using a another one that was ok but did not have advanced functionalities as 17Track

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Great app, the tracking number always works and yeahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh good app :):)

17track App is definitely the must-have app for every store. It allows both merchants and customers easily track the status of any delivery and hugely increase the customers shopping experience. Their customer support is superb too! Strongly recommend!

I have several sites that have used this plugin, the functionality is great and I recommend you use it

the bast tracking website, used it in my other 2 stores and neverd had a problem!

Buen servicio de atención al cliente. Fácil de configurar y con múltiples transportistas. Recomendable.

I have installed the app and it has been perfectly integrated. Now I will leave a review and wait for them to remove the logo.

Great app! thank you a lot of. i really love page for tracking parcels. The tracking app offers an impressive array of features that cater to a wide range of needs.

Very good application, tracking page is very simple and practical, customer service also quickly help me solve the problem!

Great features and great customer service. Very easy to understand, implement and use. Looking forward to working with them more.

top app, one of the most competitive in its category, great support and everything well in the process to track

Great app and supports way more couriers than shopify does I would strongly recommend the app. Support are super quick and great too!

17Track is an exceptionally valuable application! Its indispensability lies in its seamless order tracking capabilities. With a wealth of incredible features, 17Track not only simplifies the tracking process but also ensures peace of mind. It excels at keeping customers delighted by offering a user-friendly means to monitor their orders effectively. Thank you, 17Track!!

Great App. Can clearly see the shipping status of the order, convient to use. Automated management and saves a lot of operations.

very good app, very good customer service, also very convinent tool for my clients, will always support 17track!!!