All reviews

Rating Breakdown

  • 5
    96% (3,810 ratings)
  • 4
    3% (136 ratings)
  • 3
    0% (15 ratings)
  • 2
    0% (4 ratings)
  • 1
    0% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2024

Store

My Store

Using app

16 minutes

1 / 5 Share

Nov. 15, 2024

I strongly advise against using the 17TRACK app. Trying it out ended up causing more issues than it solved. After installing and then deciding to remove the app, I was left with broken tracking links for all orders in Shopify. Instead of helping, the support team was completely unhelpful. Their only response was that the app wasn’t responsible, and I was directed to solve the issue myself with Shopify—leaving me stranded with no support or solution. Beware: simply testing this app may mess up your tracking links, and you might end up fixing it alone. Save yourself the hassle and find a more reliable option!

Using app

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Total reviews

5

Average rating

3.4

Developer Reply

Dear Customer, We apologize for any inconvenience caused and we are still very interested in understanding the reasons why you chose to uninstall our app. Your feedback is extremely important to us. Regarding your issue, since you have uninstalled our app, all the redirect links within our app, including all the functionalities, will no longer work. Therefore, clicking on the tracking number will not redirect you to your brand's tracking page. If you are using other third-party ERP systems or tracking tools, you can use those to push the tracking link result pages again, so that your tracking numbers remain clickable and lead to the corresponding results. The reason our provided method is not working is that, without using our app, the tracking links for your orders need to be activated by another tool. The current issue arises because Shopify does not support your carrier for the tracking numbers, hence it cannot push the tracking result page for this carrier. We sincerely suggest that you continue to use our app's tracking page, which will allow your tracking numbers to yield results and resolve your issue. If you choose not to use the 17TRACK app, we still hope to assist you in resolving your problem. We will reach out to you via email to provide assistance. Looking forward to your response. Best regards 17TRACK

5 / 5 Share

Nov. 15, 2024

Great, great app, great customer service

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Store

FreeHug

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

One of the most useful app for small businesses! Gives customer confidence to shop with you and ensure they feel safe and secured with updates and the ability to track their package anytime on YOUR website! Would recommend!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Store

TheSyne

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

非常好

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

17Track has been a great help to us! Thanks for everything!

Store

Mearth

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Very good, excellent service

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 14, 2024

good

Using app

32 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 14, 2024

Si vous recherchez une application pour permettre à vos clients de suivre pas à pas leur statut de livraison en temps réel et sans quitter votre site internet, n'hésitez pas une seconde.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Best app to track shipments, highly recommended. Support team is always online and provides support at any time.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

good service

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

good

Store

Glamé

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

非常好用,就是免费配额少。

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

good

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

good

Store

Hloy

Using app

3 minutes

Total reviews

2

Average rating

5.0