17TRACK Order Tracking
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App was allegedly hacked and malicious code was installed onto our site. It is still unclear what exactly happened but this app was one of many to be hit recently. I will never trust it again. I have now switched over to CWILL and after setting that up, I've realized I should have switched a long time ago. This app is awful in comparison. A week ago I ran a test. I pulled up 20 random orders; 10/20 showed no results on the tracking page (these are all orders which are in transit/delivered so should pull info), and 6/20 took 15+ seconds to load results. In summary, this app didn't work literally 50% of the time (this was mostly with Fedex tracking numbers), was very slow, and recently had a major security incident.
Excellent support, really quickly. Danica is the best
Instalei recentemente e consegui integrar a página de rastreamento à minha loja. Ainda estou testando os recursos. Tive dificuldade para carregar o editor de personalização e espero resolver isso com o suporte.
Talked to a customer service agent called Denver who was very helpful and professional. Highly recommended !
Servicio de utilidad y muy amable
This company is best in business. LOOK NO FURTHER !
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