All reviews

Rating Breakdown

  • 5
    79% (308 ratings)
  • 4
    13% (49 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (17 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2021

Active campaign is outstanding. I've used various email service providers over the years but I must say Active Campaign has been the best in my opinion. The features to automate and grow sales via email are indispensable to our business. They're so much more than just email marketing and automation. Site tracking, CSM, personalization, A/B testing, site chat, e-commerce features and so much more. Active campaign has the tools you need to grow your business and revenue via email and more. Their customer service is always exceptional, fast and reliable. They are constantly updating their service with new added features and benefits. These guys truly care about their platform and their customers. No empty promises. Their actions speak volumes. I would highly, highly recommend Active Campaign if you're looking for an ESP. From my experience, these guys are the cream of the crop.

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

I am very impressed with Active Campaign and ALL of the integrations available. Shopify is just one of the many that we use for our company. I love how it allows us to see purchase data in the user profile and send targeted campaigns to our clients who have already purchased or still need to complete their purchase. I highly recommend AC for Marketing Automation.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Active campaign is both easy to setup, and intuitive to use. I'd recommend this platform to anyone looking to integrate everything into one platform easily, to automate your email marketing.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

I use Active Campaign to do the delivery of my products on Shopify—and it is freaking awesome. Never have issues with undelivered emails, my products are delivered as I want, the deep integration is AMAZING, and of course, ActiveCampaign excels in customer service. Cannot say enough good things about it.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

I use this app to help me with crm and email automation. It has greatly helped my business and saved us time. It lets me use my time to do what I do best and not worry about automations. I highly recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 25, 2021

Very bad. Abd. Cart is not working and customer service is very slow. I have also tried to contact an account with many contacts and they do respond quickly.

Using app

About 1 month

Total reviews

3

Average rating

3.0

Developer Reply

Hey there, thank you for taking the time to leave this review, and apologies for the trouble you're experiencing! It looks like your issue is being investigated by the Technical team, and they will continue to work until your issue is resolved. Please feel free to reply to the email thread with any additional questions!

4 / 5 Share

Jan. 25, 2021

Active Campaign has been really helpful to get automations and customer journeys up and running! Our account manager is so helpful with any question that we have--and she provides ideas/recommendations to get the most out of Active Campaign.

Store

Minno

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 25, 2021

Applicazione ottima, io la uso per tutte le automazioni del negozio shopify, anche per il carrello abbandonato. fino ad ora sono contento di come funziona

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

We offer products at wholesale so require forms and account approval. It's been really easy with AC!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2021

Easy to install, very powerful backend that has so much customization ability. Looking forward to getting to know more of the functions and automating our client experience.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 22, 2021

This app is super helpful in figuring out automations. I felt like I was having to do a TON of back and forth figuring things out and it made it much more simple.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 21, 2021

Pro: - variety of filter, segmentation, etc. for automatizations - very complete related to marketing automatization + CRM (the CRM I havent checked yet) - onboarding and other premium options to have 1 on 1 sessions and support Contra: - it would be nice to set basic colors, fonts, currency, language, etc. for all the templates (language because in my case it would be nice to have the interface in english, but emails in spanish), as this is not available it cost extra time - the onboarding could be a little more proactive from ActiveCampaign to give more suggestions, best practices etc. - the page is loading quite slow, I dont know if this is a problem right now (the last weeks) or since ever

Using app

2 months

Total reviews

7

Average rating

3.3

5 / 5 Share

Jan. 17, 2021

I love using Active Campaign - it's robust and does what I need to, along with tons more that I haven't explored. The one on one customer service calls are awesome. However, I have spent tons of time with people on their chat and haven't always gotten the right answer. The best platform I have used so far.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 17, 2021

I have used the newsletter and automations aspects of AC and can say I am thoroughly happy about the outcome. I haven't used the CRM yet, so can't review that. The only reason that this review is 4 stars and not 5 stars is that there was an issue (that actually manifested itself twice) between Shopify and AC with my newsletter sign-ups not receiving my automation. AC was very helpful with support as was Shopify, and the issue got sorted out quickly.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 15, 2021

We use the software mainly to send out informative emails, haven't much done the automatic part yet. The reach of the emails is good (won't go to spam like in some platforms).

Store

THERA

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 15, 2021

The deep data that I am able to get from my prospects and customers is amazing! It's an added bonus that I can use ActiveCampaign as a CRM as well.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

I've bounced around to a handful of email platforms and ActiveCampaign was finally one that has worked excellent for me. I've loved the shopify integration, it's helped with our automations and adding products directly into emails.

Store

Earhoox

Using app

About 3 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 13, 2021

Slightly behind some of the other ESP's out there, but support has always been amazing & the pipeline to improve and move forward is there. We've been happy with the platform overall

Using app

9 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for taking the time to leave your feedback! We're constantly working to improve and have shared this with the team. -Your friends at ActiveCampaign

5 / 5 Share

Jan. 13, 2021

I have been using the integration for already six months and it works flawlessly. I'm able to track my customers in ActiveCampaign and deliver customized email campaigns to them easily. I highly recommend this integration to all Shopify users.

Store

CORE

Using app

5 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Jan. 13, 2021

Great app, we have been using it for the last 12 months. A little bit on the expensive side, so if they are a little cheaper would be great.

Using app

Over 3 years

Total reviews

9

Average rating

5.0