ActiveCampaign Marketing
Grow your business with email marketing, automations, and CRM
Rating
4.5
feedback
251
chart
#7,230
All reviews
March 23, 2020
The active campaign integration has been a huge help to providing timely follow up and ongoing communication with my customers. It has also automated processes that save me time and help me to make even more sales in my store. I recommend it.
March 23, 2020
Love the super tight integration between Shopify and ActiveCampaign. You can see all the Shopify order history right on the Contact page in Active Campaign as well as take advantage of all the tagging and automation. Great for abandoned carts too!
March 18, 2020
I definitely like email marketing and automations that can triggered by at least 100 different actions. I have 2 tickets currently with support team; they are slow at getting back with me or have just forgotten I exist. If your email is Outlook based you will have a lot of problems (receiving campaigns to inbox). Another thing that i find strange, is that after you send a campaign you can no longer reference the email (sometime I want to see what subject line i used, the images used, etc.) and it doesn't seem like that is an available view. I also would like if there were more campaign templates available as the 20-30 I see are very basic.
Thank you for taking the time to leave a review. Feedback from customers is important to us and helps us create a better experience for users in the future. -Your friends at ActiveCampaign
March 14, 2020
The concept and function of AC is great, and the automations are dynamic and versatile. But I can't help but wonder why designing an email in AC is so terribly clunky and difficult to use? If visuals are a core part of your brand, you might be better off with a diff program. And if you don't have the time to dive deep into understanding automation flows, you also might be better off with a diff program. It's very complex, not intuitive, and easy to make mistakes with. Eventually I had to hire a consultant to help build automations in AC, and my emails still don't look as good as they did in Mailchimp, but (again) the automations are more versatile and powerful. Unfortunately, it's a bunch trade-offs.
Thank you for taking the time to review your experience! The team appreciates your feedback and is continuing to work on improving the experience for our users. Feel free to connect with our Success Team for a free one-on-one training to help with strategy and to answer any questions you may have about building automations: https://www.activecampaign.com/support/1on1/
March 13, 2020
If you use Active Campaign you will love the app integration, syncs everything and gives you powerful automation tools to increase sales
March 13, 2020
Powerful platform; lots of advanced tools. Fantastic support - real time thru their website, ability to schedule calls for technical support, etc. Highly recommend.
March 12, 2020
This app ties my email marketing and automation to Shopify so it's almost like one platform instead of 2. Abandoned cart emails, cross sells, upsells, and more are easy to set up. But since ActiveCamapaign is much more robust AND easy to use than other ESPs/marketing automation, it's exactly what I needed. In the past I had to use expensive and clunky 3rd party software to connect Infusionsoft with my store and that was terrible. I've been using this app for over a year before it was listed on the app store, so I can tell you it's definitely useful and reliable.
March 11, 2020
We've been using ActiveCampaign for over 5 months now and we've never been disappointed. Their customer service is top-notch and always dependable. Not to mention their email automation feature is the best out of all the ESP's that are available on Shopify.
March 11, 2020
I have been loving Active Campaign. I use it to help manage and organize social media influencers. It's been very helpful and user-friendly. Definitely recommend!
March 11, 2020
It's a very best email campaign. It includes CRM, Automation, Data analysis and more. The price actually is fairer than mailchimp. I will keep using it and i hope one day i can upgrade my plan to have more service for my store.
March 10, 2020
ActiveCampaign made the transition from Mailchimp a breeze. Our brand was leaving 2 services behind that served different purposes to use only ActiveCampaign. Our account reps have been great at answering all of our questions. My biggest area of improvement would be to add in more contemporary templates and make the drag and drop feature when building out campaigns a little less clunky. However, I will say that our deliverability rate has improved exponentially so, if my only complaint is a minor aesthetic one - I'll take it! :) Thank you for all of the assistance.
March 10, 2020
Active Campaign is the leading email marketing provider in the marketplace. To be able to integrate with my email marketing platform seamlessly is a huge value add. I highly recommend this app for Shopify users and if you are Shopify user looking for better email marketing automation, check out active campaign.
March 10, 2020
Highly Recommend: I have really liked Active Campaign and what it is allowing me to do with my Shopify store. I can automate emails to go out, which saves me a lot of time & energy. The staff is super supportive & responsive which means a lot. I was given an incentive to do this review, but my review is honest. I’ve only had one minor glitch and it was dealt with swiftly. I highly recommend this to anyone. Worth every penny!
March 10, 2020
Our team has gone through different email automation companies & ActiveCampaign is by far the best. The integration with Shopify was simple to install & we're happy with how things have worked out.
March 9, 2020
Active Campaign is one of my favourite apps to use with Shopify. It brings across all customer data so I can create follow up and cross sell automations. This saves me so much time and money.
March 9, 2020
Works perfect. Integrates directly with active campaign. Allows me to synchronise all the data and run effective campaigns. I recommend.
March 9, 2020
Works great! Adds purchase data to email campaigns and creates new opportunities for email automations based on customer behavior in the shop.
Jan. 16, 2021
I am very happy with AC and its integration to Shopify. I have been using AC for email marketing automation since the beginning of 2020 (changing over from drip) and I am happy with the functionality. Getting the information from Shopify into AC means I can specifically target certain groups of customers, write cross- and upsell messages and tailor my email marketing to my customers. I also really appreciate AC's quick and helpful customer service.
March 9, 2020
Great app and seamless integration I had AC recommended from a friend and have started with the free version and upgraded time and time again to now almost 50k contacts as well as their highest plan. You can literally build any automation you want with AC as well as send regular campaigns. They have great blueprints for useful automations to get you started such as figuring out who your most active subscribers are etc. They frequently add integrations (like with Typeform which is amazing) and help solve issues quickly and reliably. The integration with Shopify works flawlessly. I have all our customer data right in AC and can filter contacts based on their shopping history with us which is great. A segment like "send campaign to customers who purchased within the last 30 days" takes 5 seconds to create). For us it's a vital tool and the app we spend most for each month but it's dollars for pennies as it pays for itself. Highly recommended!
March 8, 2020
I love this CRM software! It's really challenging to learn but I found the in person training helped a LOT. I wish I was able to attend the in person training in the beginning. I'm totally new to the CRm concept but love it once I got it going. There are a few character flaws but no major development flaws of the program and it does everything it promises. I like the many integrations and features it offers, you just have to take the time to learn the features. :)