All reviews

Rating Breakdown

  • 5
    79% (308 ratings)
  • 4
    13% (49 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (17 ratings)
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5 / 5 Share

Feb. 22, 2021

really good app and fast customer support! Using the app for a couple of months and everything works fine!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

I have been using ActiveCampaign for 6 months. I have used many different email sending services and this has the best interface. It is the best one I have used so far.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I've been using Active Campaign for all my email marketing, the automations setup for Shopify have been great. I also use it with other platforms, love having the drip funnels and love having automations setup.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I've been using ActiveCampaign in my email marketing for years in other businesses, and this integration makes marketing ecom stores so much more powerful. AC seems to continually improve their product so I know I have the tools to make sure my customers always get the most relevant emails for them. Highly recommended.

Store

OwlEnvy

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 19, 2021

Being able to have customers automatically added to our list for their purchases has been very helpful to our stores conversation rate. They are always adding new features and sending helpful tips to increase revenue.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 19, 2021

Great Experience and excellent value. Have been using the tool for some considerable time - it focuses on its strengths and does it brilliantly.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

This App is very beneficial to my marketing effort. It is overwhelming at first and the learning curve is steep but I received truly excellent support from Laura Ledesma during the onboarding process that gave me all the tools I needed to use the App effectively. I would like to see more bulk upload features as some of the setup was time consuming. That said, once the setup is complete the App needs little, if any, ongoing maintenance and the reporting features are good. Highly recommend this if you have a need to communicate tailored information to your customers in an automated way.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

We've been very happy with ActiveCampaign and all of the features it currently offers for our email automations. AC continues to add new and helpful features. We have always had great customer service with AC.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

I have been a long time ActiveCampaign user and the sync with our Shopify store has been great. You are able to do everything available on the more expensive email platforms for a fraction of the cost... AND typically more functionality. Definitely would recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Switching from MailChimp, I have experienced that ActiveCampaign has a lot more options for how to setup your automations/drip campaigns. For me, I love this because I can segment my audience as soon as they come in as a new subscriber and share information that they actually care to hear from me. Improves my subscriber retention and increase my sales! I also love that they offer free onboarding video calls to walk you through any questions that you may have. It was very helpful when learning how to properly setup the automations. Highly recommended!

Using app

30 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 11, 2021

Good service....easy to use and feature-rich. Love how it has a direct integration with Shopify and we do not need to use yet another app to make it work! Good customer service as well!

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 4, 2021

This app has helped enhance and automate our customer experience. It has perfectly fit in to our systems and has allowed us to spend more time focusing on what our customers need and want.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 1, 2021

We're just getting started with this setup but we're loving the integration and the options it provides to craft our customer experience journey.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

This is a big step up in utility, complexity, granularity and (most importantly) ROI from our last email marketing tool. As sophisticated and robust as automations are the interface is reasonably intuitive, and support has been excellent with trouble-shooting. We've not gotten close to the limits of what AC can do, which strangely makes us wonder if what we have managed to map out is indeed the best, most efficient way to get to across any goal line. So, there may be a few redundancies in our automations, but they still work just fine so we've stopped being afraid to wade in and add actions and conditions.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 26, 2021

This app has really helped enhance our ecommerce customer experience and has integrated well into our digital marketing strategy. I certainly recommend. I do wish additional customer data was passed onto ActiveCampaign when transactions are made - specifically shipping address information for contacts, as this would help with better segmentation for regional campaigns.

Using app

Almost 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Jan. 26, 2021

After lots of trials and errors, and trying many other apps, Active Campaign has been our last stop and we are very pleased with it. We like how it offers many solutions (pop up, mail automation, conversations) but what makes it really special is the customer service. They are kind and they are very quick to get back to you. They really try their best to offer solutions. We are really happy that we made the switch to Active Campaign.

Store

Colive

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 26, 2021

ActiveCampaign has done a great job reorganizing our customer database, as well as putting together clean emails. We recently migrated from Omnisend to ActiveCampaign for the premium customer databasing, among other features recommended to us. The email building interface is a little more challenging to navigate than Omnisend, but there are a lot more customizable options. We enjoy the greater amount of customization and hope to make the most of it as we continue with the platform.

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 26, 2021

This app is fine. Does what it should do. Active Campaign is best. It sends all customer data to active campaign and from there we import it also to salesforce. So cannot go wrong with it.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

Active Campaign has always been my favorite email automation tool. I've used it on probably 4-5 different projects or businesses now. It's very DIY and you have a lot of control, so it's definitely more of an advanced tool but it's great because it allows you a lot more control than something like MailChimp.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2021

So far, my new Shopify integration with Active Campaign is working just as I need it to. I've been using AC for well over 6 years, and it's done everything I need it to (and I'm pretty sure more than I ever could)!

Using app

12 months

Total reviews

1

Average rating

5.0