All reviews

Rating Breakdown

  • 5
    79% (308 ratings)
  • 4
    13% (49 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (18 ratings)
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5 / 5 Share

April 16, 2021

Very user friendly, great layout, love that it is compatible with all of the programs we use! Lots of education available to learn and therefore build!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

The email automation through ActiveCampaign has helped us both deliver important information to our customers and generate recurring revenue for our brand during a very difficult period of time. Easy to set up and effective. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Being able to customize the messaging to our customers based on their activities within our store is priceless. Active campaign allows us to create extremely targeted campaigns and automations that are initiated by our customers activities and habits. We have also benefited greatly from the support both in chat and LIVE. Active campaign has allowed us to create a very intuitive and customer-centered marketing approach. The integration was simple and has made life much easier.

Using app

About 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

April 15, 2021

Great customer service, local to us in Australia. It's such a welcome change to the email app we used previously.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 15, 2021

Integration work well and A.C is really complete. It's perfect for automation, for analytics and more

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Great app, helps a lot with automation and keep our customers engaged with the company and the products we offer. Easy to track the stats about open and purchases coming from the email marketing.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2021

The deep data integration with shopify is useful for my email automation based on the purchase behaviour of my customers.

Store

Lexuma

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2021

Active Campaign is the best CRM system in my opinion. It fits our organization like no other competition. We have just launched our online store and we will be heavily utilizing AC with Shopify. Collecting emails through AC and utilizing automations is a joy!

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

March 29, 2021

The integration between Shopify and ActiveCampaign has some nice features for automation, upselling, and integration. Sadly, it fails when you try to access much of the data for segmenting. For example, there's no way to segment based off of customer shipping country.

Using app

11 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for taking the time to leave this review! We'll be sure to share this feedback with the team as they work to improve the customer experience. -Your friends at ActiveCampaign

5 / 5 Share

March 17, 2021

I used Active Campaign to allow me to sleep at night. I was the only employee in our company and Active Campaign lets you use additional users for free! Now I can hire customer service help. Thank you!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2021

Honestly have spent years inside crms and automation tools. Hands down this is the best one ever and it actually works and works so well

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

I really enjoy this app as is. It works great and has no bugs! Very smooth. However, I wish there were 2 main features added. 1) That address info would be copied over and 2) that shipment delivery info would also get transferred. 1) Segmenting based on region would be hugely helpful. 2) Triggering automations based on product delivery would also be great. Shopify gets that shipping info gathered automatically (and sends an email when delivery happens), so I would think it's possible to get it into ActiveCampaign too. I still love the app, but would love it more with these features :) - Walter

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

I have used AC for 5 years and have spent lots of time talking with staff about tools and have learned so much! I am asking for new tools and they listen and sometimes implement them for me. great company

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

I have used Active Campaign for a few years now and it has helped my business tremendously through automating welcome sequences, tracking what my followers signed up for, and keeping me well-organized. Now that I'm using Shopify as well, I am able to track exactly how much my customers spent and what they bought, which allows me to better serve them and offer them other products and services they might find helpful.

Using app

28 days

Total reviews

1

Average rating

5.0

3 / 5 Share

July 27, 2021

We use Shopify for purchases and AC to track and automate emails, etc with purchasing. It's a great combo. Haven't had issues!

Using app

11 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Feb. 24, 2021

Active Campaign has been such a helpful business tool. It's been so convenient for marketing emails and the support team is so helpful. I would highly recommend using AC for your business.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

As I launched a new online biz when my business shutdown due to pandemic, I needed to build my email presence instantly. I knew the only way to create a "family" of customers was to create a ongoing dialog of content via email. I was using another platform prior for my blog, but it did not have the wonderful templates, automations and sequencing I needed. We are so grateful. In six months we became a 6-figure online subscription box company. I will be forever grateful I found Active Campaign!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 22, 2021

I really appreciated the trackable data I was able to review. It helped me identify who is spending where, and how to meet my customer's needs better. I look forward to more updates to using zipcode radius searches.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to share your experience! The team is continuously working to improve upon our customer experience, so your feedback is greatly appreciated.

5 / 5 Share

Feb. 22, 2021

We've been using this app for months. I love how it is able to sync all the transactions and abandonments data into their system. By setting up abandonment sequences in AC we've increased revenue by 5%, and we've added an additional 5% by segmenting our audience using other automations, which are one of AC's strong points.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

BEST EMAIL TOOL OUT THERE: I have used most of the other email platforms and I haven't been able to find one that compares to ActiveCampaign. The tools and the data that can be derived from this platform for the price that they offer really is as good as I have ever found.

Using app

5 months

Total reviews

1

Average rating

5.0