All reviews

Rating Breakdown

  • 5
    79% (308 ratings)
  • 4
    13% (49 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (17 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

June 14, 2021

I liked it allows to call products within the email as the products itself for e-tailers are the biggest drive for conversion. However it would be nicer if there can be greater flexibility in terms of 1) searching for collections (now there's only 250 collections visible within AC, and follows an alphabetical order - so if i have over 250 collections and would like to get the Z-collection, it will never shows up). 2) the way products are being shown (now it limits to show 4 products at max for each product block, and the sorting of products are very limited, on pricing it doesn't allow to show compare at price)

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Hi there! Thank you for sharing this valuable feedback. We've captured this and shared it with our teams, but we'd also recommend submitting these ideas to our Product team. You can do that here: ideas.activecampaign.com.

1 / 5 Share

June 13, 2021

This app is very underdeveloped. Highly limited for example, there in no product personalization, very little ability to control or edit logic, no ability to control time of day of automation sends. You will end up spending a lot of month on other apps and developers to get anything more sophisticated than sending a welcome email. Support does not exist, you will be passed around the company from person to person being told no one can help. We have been wait 3 weeks and we still cant get any old shopify data. Be aware they are very good at marketing themselves but the product is very basic.

Using app

2 months

Total reviews

4

Average rating

2.0

Developer Reply

Thank you for taking the time to share your feedback and we’re sorry to hear about your experience. We’d love to connect and help you get the support you need. Please reach out at [email protected] and we’ll get you to the right team for immediate assistance. -Your friends at ActiveCampaign

5 / 5 Share

June 7, 2021

Active Campaign has been great. Customer service is top notch and it works integrates perfectly with Shopify. It makes automation simple.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

ActiveCampaign is perfect for us. Our sales team uses it to track, validate, and work with leads. We owe a large chunk of our yearly revenue to the ease of automations and pipelines that ActiveCampaign provides. We also use ActiveCampaign for our email marketing- we've found it to have all the features we need, at a price that's perfect for us.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

We are a huge fan of ActiveCampaign and this app did not disappoint! We use it to sync all our data from the store so we can properly segment and do some marketing automation with our customers!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

Just wanted to thanks ActiveCampaign team for the great job they made. I did not know which app to use for emailing my customers, prospects and lead. I took contact with the customer service and they guide me throw to make good decision. In the beginning I wanted the cheapest plan but they told me that with the professional plan was better because I had an onboarding following that help me a lot to use the platform. Also I download the 7 emails series booklet which teach me the level of awareness to write the correct email to the correct person. All that was Great experience ! and make me to amortize the costs very quick. Take your time and learn with them you will not regret it.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2021

Great automation for all your email needs. Really trouble free integration and very good support and learning resources.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

best customer support i've ever received. That alone is worth more than the cost of any plan. Cannot recommend AC enough.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2021

I love how well this app integrates with my Shopify store. There are still some features I'd like, but it's pretty seamless out of the box and if there are issues, support is amazingly responsive.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

I have this app linked to my Shopify store and have just built my welcome series and plan to do much more work with it as I prepare for my official launch. I am also able to manage and cross promote with my other lists all in one account so I am very happy so far.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 27, 2021

More than an email marketing program, integrates with everything, support is always super helpful and knowledgeable.

Store

Token

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

We use this app to integrate with our email marketing and CRM platform. The app has been wonderful with integrating the information we need to segment our lists and products sold as well as set up specific automations. Highly recommend Active Campaign if you are on Shopify.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2021

This app works great, it does his job. Would be good the feature yo sync the catalogue of products like others apps I know.

Store

Mouvair

Using app

About 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

May 11, 2021

Really struggling to integrate ActiveCampaign with two of my Shopify stores even with the assistance of a high level AC agency. Not getting assistance - could someone from ActiveCampaign please contact me as really want to start using what I have been paying for. I am on a Plus Plan and cannot get any assistance. Email is [email protected] Thanks

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review and apologies for the trouble you've been having. It looks like you were able to connect with the team and get this resolved. Feel free to follow up there with any additional questions or concerns! -Your friends at ActiveCampaign

5 / 5 Share

July 26, 2022

At a price point that is difficult to beat, the ActiveCampaign app gives a ton of flexibility to execute all of the marketing strategies such as cart abandonment campaigns, seasonal reminders, and "similar products" messaging that can deliver results. It is a must for those that already use the ActiveCampaign software because of fits well within the rest of the AC ecosystem.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

May 4, 2021

The more we use automation, the smarter is our job! Don't work hard anymore, but easier thanks to AC

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 19, 2021

AC has allowed us to recapture potential lost sales thru a cart abandonment sequence. I didn't realize how it was performing until I looked into the stats and was pleasantly surprised. We then added some question forms and embedded them in a funnel and the data we've been gathering has been incredibly eye opening. We are looking forward to now leverage the tool further and close more sales.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

We love ActiveCampaign. The automations system is excellent, the platform in general is super easy to use, and we've been able to implement many drip campaigns that have been quite successful. Plus, the customer service is A+.

Store

Cubitt

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

Active campaign is am easy to use and wonderful resource for any business for automated campaigns! I wish there was a cheaper package available for people that want the basic plan + sms marketing. Overall, great option!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

Very user friendly, great layout, love that it is compatible with all of the programs we use! Lots of education available to learn and therefore build!

Using app

4 months

Total reviews

1

Average rating

5.0